This is how I experienced Hibachi Express, your experience could be different but this is my opinion. I spent $26 for lunch, I ordered a steak and shrimp entree with an order of crab rangoons. The crap rangoons were cream cheese and were not fresh. My entree was subpar. The rice has clumps and was not fresh. The steak and veggies seemed to have been made before and just placed into the box. Overall my food experience was bad, I probably will not go again.
Atmosphere: 2
Food: 1
Service: 4
Adam Robinson Jr.
Everything seems okay but the fried rice and vegetables are so salty that it seems like they're dunked in soy sauce when they're cooked
Atmosphere: 3
Food: 2
Service: 3
Paul Onderdonk
I usually don't do bad Google reviews. I believe if you don't have anything good to say then don't say anything. We'll this 1 is the exception. Disclaimer I love Hibachi Express. This is my 1st and last time going to Old Shell Rd location. Veggies were mostly broccoli stalks (no heads) and the rice tasted old. Steak seemed alot thinner then I'm used to. Positive note, this is my 1st time trying the shrimp and it was good. I couldn't even get my normal order because this location claimed they couldn't do it, although my main 2 locations do it every time I go.
And I have no idea what this is I just found at the bottom of my plate.
Atmosphere: 1
Food: 1
Service: 3
Sidney Banks
Really good food
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hibachi Chicken
Kevin Dasinger
Ordered delivery only got half my order. Called lady didn’t care said she put two orders in the bag and that we would have to take it up with doordash. Will never eat here again or recommend it!!!!!!!!!!
Courtney Galindo (Lauren)
Picked up the Hibachi Chicken entree for dinner. There was no line at the drive thru, but the service was still slow. For the amount of time I was waiting, I thought surely they must be making the food fresh to order. Not a chance - got home and opened up the box to see old food. Old, hard chicken, old dried out rice, old soggy vegetables. I had a few bites of chicken before tossing the whole meal in the trash. Just from those few bites, I've been having stomach issues. I'll never spend my money here again.
Atmosphere: 1
Food: 1
Service: 1
Lauren Galindo
Picked up the Hibachi Chicken entree for dinner. There was no line at the drive thru, but the service was still slow. For the amount of time I was waiting, I thought surely they must be making the food fresh to order. Not a chance - got home and opened up the box to see old food. Old, hard chicken, old dried out rice, old soggy vegetables. I had a few bites of chicken before tossing the whole meal in the trash. Just from those few bites, I've been having stomach issues. I'll never spend my money here again.
Atmosphere: 1
Food: 1
Service: 1
Rhonda Baxter
You will never get my money again. I don’t think I need to explain cause I think you already know. The veggies taste and look like they have been sitting there all day. This place needs a Hugh overhaul
Smells like the nail shop next door. Chicken tasted microwaved and rice was hard.
Atmosphere: 1
Food: 2
Service: 4
Lisa Bradford McAdams
I asked for extra items and didn't get them. also the portions are not what they used to be. I guess I will find a different one. I could have had a steak dinner for what I paid for this. very disappointed..
JeKirra Johnson
Love their hibachi!!
Atmosphere: 5
Food: 5
Service: 5
Crystal Johnston
The food is wonderful here. They are friendly and fast. I definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Ragoons
Jonathan Ojanpera
Hibachi Express is very tasty and very fast. I really like that they give you a large portion of the meat you order, plus an equally large portion of veggies. The service is fast even when they are busy and the food is always hot and fresh. I will definitely be back!
This is how I experienced Hibachi Express, your experience could be different but this is my opinion. I spent $26 for lunch, I ordered a steak and shrimp entree with an order of crab rangoons. The crap rangoons were cream cheese and were not fresh. My entree was subpar. The rice has clumps and was not fresh. The steak and veggies seemed to have been made before and just placed into the box. Overall my food experience was bad, I probably will not go again.
Atmosphere: 2
Food: 1
Service: 4
Everything seems okay but the fried rice and vegetables are so salty that it seems like they're dunked in soy sauce when they're cooked
Atmosphere: 3
Food: 2
Service: 3
I usually don't do bad Google reviews. I believe if you don't have anything good to say then don't say anything. We'll this 1 is the exception. Disclaimer I love Hibachi Express. This is my 1st and last time going to Old Shell Rd location. Veggies were mostly broccoli stalks (no heads) and the rice tasted old. Steak seemed alot thinner then I'm used to. Positive note, this is my 1st time trying the shrimp and it was good.
I couldn't even get my normal order because this location claimed they couldn't do it, although my main 2 locations do it every time I go.
And I have no idea what this is I just found at the bottom of my plate.
Atmosphere: 1
Food: 1
Service: 3
Really good food
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hibachi Chicken
Ordered delivery only got half my order. Called lady didn’t care said she put two orders in the bag and that we would have to take it up with doordash. Will never eat here again or recommend it!!!!!!!!!!
Picked up the Hibachi Chicken entree for dinner. There was no line at the drive thru, but the service was still slow. For the amount of time I was waiting, I thought surely they must be making the food fresh to order. Not a chance - got home and opened up the box to see old food. Old, hard chicken, old dried out rice, old soggy vegetables. I had a few bites of chicken before tossing the whole meal in the trash. Just from those few bites, I've been having stomach issues. I'll never spend my money here again.
Atmosphere: 1
Food: 1
Service: 1
Picked up the Hibachi Chicken entree for dinner. There was no line at the drive thru, but the service was still slow. For the amount of time I was waiting, I thought surely they must be making the food fresh to order. Not a chance - got home and opened up the box to see old food. Old, hard chicken, old dried out rice, old soggy vegetables. I had a few bites of chicken before tossing the whole meal in the trash. Just from those few bites, I've been having stomach issues. I'll never spend my money here again.
Atmosphere: 1
Food: 1
Service: 1
You will never get my money again. I don’t think I need to explain cause I think you already know. The veggies taste and look like they have been sitting there all day. This place needs a Hugh overhaul
Food: 1
order was wrong, took forever to get food
Everything was hot and delicious !
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Rice Bowl, Hibachi Surf Turf, Hibachi Shrimp, Teriyaki Chicken Rice Bowl Combo
Restaurantji Recommends
Smells like the nail shop next door. Chicken tasted microwaved and rice was hard.
Atmosphere: 1
Food: 2
Service: 4
I asked for extra items and didn't get them. also the portions are not what they used to be. I guess I will find a different one. I could have had a steak dinner for what I paid for this. very disappointed..
Love their hibachi!!
Atmosphere: 5
Food: 5
Service: 5
The food is wonderful here. They are friendly and fast. I definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Ragoons
Hibachi Express is very tasty and very fast. I really like that they give you a large portion of the meat you order, plus an equally large portion of veggies. The service is fast even when they are busy and the food is always hot and fresh. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
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