This review has nothing to do with the sandwiches, services, or atmosphere at any Jimmy Johns. This review relates to the Chocolate Peppermint Cookie they feature as their December cookie every year. I discovered the cookie last year and was amazed!! I must have consumed at least 25 between the time they launched them and before the expired. This was handsdown the best cookie I've ever had. A very decadent brownie like dark chocolate cookie with chunks of the soft peppermints that melt in your mouth. I have been waiting all year for the December Chocolate Peppermint Cookie and finally ... finally it became available the weekend after Thanksgiving. Unfortunately, the cookie I fell in love has changed. The new cookie is a disaster. First of all it is made by Oreo and tastes like an oreo. The peppermints in the cookie are just as disappointing, tasting more like an imitation of a Peppermint. My heart is truly broken.
I ordered an unwich this afternoon and although the person making it did add salt and pepper like i asked they made it really small for 10 dollars and they did not even whrap it to where stuff wasn't falling out. This is my 1st time going there and it will be my last.
Atmosphere: 2
Food: 2
Service: 2
Robyn Brear
Love Jimmy John’s sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
William Frazier
First time going and the food was okay nothing special.
Atmosphere: 3
Food: 3
Service: 3
Lamont Cranston
Their Italian Night Club sandwich is one of the best sandwiches I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Makayla Matthews
Thank you Michael for your great hospitality. We appreciate you! & It is noticed. We’ll be back. Food was 10/10! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
MIM's Travel Agency
Called in for a to go order after my meeting like I have several times over. The hours are posted but when I called my order I had to listen to Andre talk to me for 3 minutes about how it was almost closed and how far away I was. Told him that I was right round the corner then he tells me that he talked his manager Chase and he wasn’t going to lie he was closing early. What in the world I know it’s a starter job but my goodness.
Atmosphere: 5
Food: 5
Service: 1
Tessa Shields
Don’t bother placing an online order past 8:30 because even though they close at 9!! You will not get it. I know everyone hates the person to come last minute but your employees should not be walking out at 8:45.The man who answered the door was also very rude and unsympathetic when all I wanted to just to be refunded for my order. Kept saying we’re closed we’re closed over and over, I get it you don’t have to treat customers like they’re stupid. Horrible service. Will not be back to this location and I wouldn’t recommend it to anyone else.
brian vailes
Orders were mixed up but food was good as
Atmosphere: 5
Food: 5
Service: 4
Radar Rider
Wife phoned in an order a few weeks ago; ordered 4 sandwiches, chips and drinks. Got the order home, we were missing one sandwich and had to go back! Not sure how they could have screwed this up because she said they repeated everything back to her. I went to Jimmy John’s website and left comments about the service I received expecting to get a reply. Never heard nothing back so we won’t be going back. ???
Can't beat a Jimmy Johns sub. The bread is always on point.
Atmosphere: 4
Food: 5
Service: 4
Anthony Ross
i hate jimmy johns
Atmosphere: 1
Food: 1
Service: 1
Randy Meeks
Me and my family sandwichs were very dry and hard, the black male worker said on a very smart tone if you want the sandwichs to have sauce on them , we should go to Jersey Mike's up the street , very
Atmosphere: 2
Service: 2
Mel
I ordered online and needed to use the bathroom. There’s no signage in the store, I asked if they had a restroom and was told ‘no’. Very odd because I called the customer service number and they told me every store has a bathroom. Seems discriminatory. Won’t be back.
*****Updated 9/15/22***** The message from the owner is BS. Wasted my time going to the website to report the issue. Still waiting for a response. Also called customer service and never heard anything. If I could give zero stars I would. If they didn’t have a bathroom let me know that. Will not be back to this location. They don’t care about customer service one bit.
This review has nothing to do with the sandwiches, services, or atmosphere at any Jimmy Johns. This review relates to the Chocolate Peppermint Cookie they feature as their December cookie every year. I discovered the cookie last year and was amazed!! I must have consumed at least 25 between the time they launched them and before the expired. This was handsdown the best cookie I've ever had. A very decadent brownie like dark chocolate cookie with chunks of the soft peppermints that melt in your mouth. I have been waiting all year for the December Chocolate Peppermint Cookie and finally ... finally it became available the weekend after Thanksgiving. Unfortunately, the cookie I fell in love has changed. The new cookie is a disaster. First of all it is made by Oreo and tastes like an oreo. The peppermints in the cookie are just as disappointing, tasting more like an imitation of a Peppermint. My heart is truly broken.
I ordered an unwich this afternoon and although the person making it did add salt and pepper like i asked they made it really small for 10 dollars and they did not even whrap it to where stuff wasn't falling out. This is my 1st time going there and it will be my last.
Atmosphere: 2
Food: 2
Service: 2
Love Jimmy John’s sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
First time going and the food was okay nothing special.
Atmosphere: 3
Food: 3
Service: 3
Their Italian Night Club sandwich is one of the best sandwiches I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Thank you Michael for your great hospitality. We appreciate you! & It is noticed. We’ll be back. Food was 10/10! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Called in for a to go order after my meeting like I have several times over. The hours are posted but when I called my order I had to listen to Andre talk to me for 3 minutes about how it was almost closed and how far away I was. Told him that I was right round the corner then he tells me that he talked his manager Chase and he wasn’t going to lie he was closing early. What in the world I know it’s a starter job but my goodness.
Atmosphere: 5
Food: 5
Service: 1
Don’t bother placing an online order past 8:30 because even though they close at 9!! You will not get it. I know everyone hates the person to come last minute but your employees should not be walking out at 8:45.The man who answered the door was also very rude and unsympathetic when all I wanted to just to be refunded for my order. Kept saying we’re closed we’re closed over and over, I get it you don’t have to treat customers like they’re stupid. Horrible service. Will not be back to this location and I wouldn’t recommend it to anyone else.
Orders were mixed up but food was good as
Atmosphere: 5
Food: 5
Service: 4
Wife phoned in an order a few weeks ago; ordered 4 sandwiches, chips and drinks. Got the order home, we were missing one sandwich and had to go back! Not sure how they could have screwed this up because she said they repeated everything back to her. I went to Jimmy John’s website and left comments about the service I received expecting to get a reply. Never heard nothing back so we won’t be going back. ???
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Can't beat a Jimmy Johns sub. The bread is always on point.
Atmosphere: 4
Food: 5
Service: 4
i hate jimmy johns
Atmosphere: 1
Food: 1
Service: 1
Me and my family sandwichs were very dry and hard, the black male worker said on a very smart tone if you want the sandwichs to have sauce on them , we should go to Jersey Mike's up the street , very
Atmosphere: 2
Service: 2
I ordered online and needed to use the bathroom. There’s no signage in the store, I asked if they had a restroom and was told ‘no’. Very odd because I called the customer service number and they told me every store has a bathroom. Seems discriminatory. Won’t be back.
*****Updated 9/15/22*****
The message from the owner is BS. Wasted my time going to the website to report the issue. Still waiting for a response. Also called customer service and never heard anything. If I could give zero stars I would. If they didn’t have a bathroom let me know that. Will not be back to this location. They don’t care about customer service one bit.
Good but the taste of the sauce is not very good
Atmosphere: 3
Food: 3
Service: 3
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