Poor customer service, food was stale, waited in the curbside for at least 20 minutes
B Andrews
Not what's up š
Mark Bishop
It was ok. Just the service and parking is a big hassle. Especially the parking.
Joey āJMā H SalaJM
Very rude stuff but what do you expect
COURTNEY STEELE
Stayed in line over twenty minutes the lady at the window claimed my mobile order couldnāt be found even with me showing her the digital ticket on my phone. After never receiving that order my other order was incorrectly made the burger was filled with ketchup & mustard only & extremely cold as well as my fries & nuggets!
Bryan Arnold
Too many homeless hanging out inside. Not a safe atmosphere.
Atmosphere: 1
Food: 3
Service: 3
Chris Aldridge
Doesn't deserve the title "fast" food. Not sure why I consume food from these places anymore. Resturant was disgusting. We'll see how it goes. Line was backed into the street for drive thru
Atmosphere: 1
Food: 2
Service: 1
Malia Jackson
Waited over 20 minutes for 4 cookies, there were probably only 2 people working, and nobody apologized for the wait. Only reason it got 2 stars because the cookies were fresh.
Adelisca LeBlanc
Almost every time I've been here, the food is mostly correct, but the attitude from the employees is unbelievable. They also have issues fixing their problems. I have ordered from curbside and one of my items was missing. The one who brought it to my car immediately left without making sure everything was correct, so I had to call out to him from across the parking lot, to which he stood there and just stared at me. He finally begrudgingly came back and took the bag, and to his credit he did get the item, but walked off muttering under his breath (which I can only imagine what it was). There needs to be better training on customer service. I get people have bad days, but when there is a genuine mistake, like it's on the customer. I paid for my food, and I expect to get what I paid for.
Atmosphere: 2
Food: 4
Service: 1
Blake Barnes
Tonight I have had the single worst experience I have ever had in a āfastā food restaurant. I waited 28 minutes from the time of ordering for two ice cold sandwiches, a 10pc and a large fry. With not a single update from anyone. The young lady at the front seemed more concerned with the amount of time her coworker spent locked up. I work in food service and I understand how things go during certain times of the night. This was just a careless staff and people who have no business being in the service industry. Iād have asked for a refund, but thereās never anyone at the front anyway. Save your time and money, go to the Moffett or Airport locations.
Absolutely awful. It took me thirty minutes of sitting in the drive through and I didn't even get my food. I ended up having to go else where because they could not get me my food.
Atmosphere: 1
Food: 1
Service: 1
Tyree Jr
Close earlier than they supposed to
Atmosphere: 2
Service: 2
Elizabeth Gray
Took 10 minutes to get my food
Atmosphere: 3
Food: 3
Service: 4
Corey McDonald
I remember the days when McDonaldās drive thru was actually fast. Itās become too normal at this location to sit in line for 30 minutes AFTER ordering. This franchise is really going downhill.
Poor customer service, food was stale, waited in the curbside for at least 20 minutes
Not what's up š
It was ok. Just the service and parking is a big hassle. Especially the parking.
Very rude stuff but what do you expect
Stayed in line over twenty minutes the lady at the window claimed my mobile order couldnāt be found even with me showing her the digital ticket on my phone. After never receiving that order my other order was incorrectly made the burger was filled with ketchup & mustard only & extremely cold as well as my fries & nuggets!
Too many homeless hanging out inside. Not a safe atmosphere.
Atmosphere: 1
Food: 3
Service: 3
Doesn't deserve the title "fast" food.
Not sure why I consume food from these places anymore. Resturant was disgusting. We'll see how it goes. Line was backed into the street for drive thru
Atmosphere: 1
Food: 2
Service: 1
Waited over 20 minutes for 4 cookies, there were probably only 2 people working, and nobody apologized for the wait. Only reason it got 2 stars because the cookies were fresh.
Almost every time I've been here, the food is mostly correct, but the attitude from the employees is unbelievable. They also have issues fixing their problems. I have ordered from curbside and one of my items was missing. The one who brought it to my car immediately left without making sure everything was correct, so I had to call out to him from across the parking lot, to which he stood there and just stared at me. He finally begrudgingly came back and took the bag, and to his credit he did get the item, but walked off muttering under his breath (which I can only imagine what it was). There needs to be better training on customer service. I get people have bad days, but when there is a genuine mistake, like it's on the customer. I paid for my food, and I expect to get what I paid for.
Atmosphere: 2
Food: 4
Service: 1
Tonight I have had the single worst experience I have ever had in a āfastā food restaurant. I waited 28 minutes from the time of ordering for two ice cold sandwiches, a 10pc and a large fry. With not a single update from anyone. The young lady at the front seemed more concerned with the amount of time her coworker spent locked up. I work in food service and I understand how things go during certain times
of the night. This was just a careless staff and people who have no business being in the service industry. Iād have asked for a refund, but thereās never anyone at the front anyway. Save your time and money, go to the Moffett or Airport locations.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely awful. It took me thirty minutes of sitting in the drive through and I didn't even get my food. I ended up having to go else where because they could not get me my food.
Atmosphere: 1
Food: 1
Service: 1
Close earlier than they supposed to
Atmosphere: 2
Service: 2
Took 10 minutes to get my food
Atmosphere: 3
Food: 3
Service: 4
I remember the days when McDonaldās drive thru was actually fast. Itās become too normal at this location to sit in line for 30 minutes AFTER ordering. This franchise is really going downhill.
Atmosphere: 2
Food: 3
Service: 1
Horrible customer service
Atmosphere: 1
Food: 2
Service: 1
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