This McDonalds has gone down hill recently. I ordered my breakfast at 10am on the app so I would be able to pick up my order and go before they stopped serving breakfast at 10:30. I got to the store at 10:20 and got in line at drive thru. She pulled up my order at 10:29 and then told me to “hold up” and left me in drive thru for 10 minutes without saying another word. Finally I pulled up to the window and she was trying to tell me my order had been canceled and that if I couldn’t pull up my receipt then I wouldn’t get my food? After five minutes or her attitude and ignorance another worker walked up and asked her why she was doing all of that when my food was sitting in a bag ready to go. She said she wanted to see “why it had been cancelled before giving me my food.” Mind you, I had already told her these three little breakfast sandwiches were almost $17 freaking dollars and I showed a pic to prove this. The other worker handed me my food and it pissed her off so she told me I’d have to “go back get in line to add on the cheeseburger” that I had ordered on drive thru when she left me there without a word. I asked if she was serious because there were STILL no other cars in the drive thru. I can understand if someone is new and ignorant but this wasn’t about simple ignorance. She was hateful and rude and did everything she could to make sure I didn’t get the food I’d paid for. I feel so sorry for her that her life is so miserable that she’s got to provoke the customers at her work. This isn’t a good look McDonalds!
Atmosphere: 1
Food: 1
Service: 1
Gwendolyn Myles
They should not even get a one star. FOR ANYTHING! My family walked in you can hear an employee you have two customers up front while they had plenty standing at the screens talking. No one said anything to us they all just continued with the topic at hand. We gave them plenty time to greet and take our order we just left.
Atmosphere: 1
Food: 1
Service: 1
Stacy Miller
Ordered using the mobile app. Food was ready and hot when I arrived. No wait for the food. Sunday morning 10 am.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
Ritchie Korn
The lobby was clean. We got our food fast. We got the two cheeseburgers and chicken nuggets family meal. It was a fair price. The cheeseburgers seem to get smaller and smaller every year. Overall, ot was a nice meal.
Atmosphere: 4
Food: 4
Service: 3
Chance Keener
Just left this location, Ordered my food through the drive through. When I got home I was missing a burger and the large fries were about half full. I was in a hurry to get to the house and get out of a storm or I would go back and let them know. I was charged $17 and got about $9 worth of food.
Food: 1
Service: 1
L M
I ordered my food on the app, a double cheeseburger, small fry, 6 piece nuggets and a strawberry shake. I got home and there was nothing on my burger except the patties and the cheese, no ketchup, no onions, no pickles. My fries were cold, my nuggets were cold. Then I went back and the excuse was there was only one person in the kitchen. So all in all I spent about 45 minutes to an hour at McDonald’s trying to get my food right. Got back home and it was still wrong.
Disgusting!! Re-dropped fries soak up oil and you give that nasty stuff to your customers??? Cant call the store because nobody will answer.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: French Fries
bryant vick
Waited forty five minutes to even get to the menu board and no apology for the delay so just
Atmosphere: 1
Food: 1
Service: 1
Edwin Paulson
Horrible customer service. ****UPDATE*****Ice cream machine still doesn't
Atmosphere: 1
Food: 1
Service: 1
Hannah Lott
This place ALWAYS has issues. This is the second time I have come at dinner time and was told they could not serve me.Tonight, I pulled into the drive through and was told they could only accept cash. I said that was fine. He then said he could only make chicken nuggets. I said that was fine, I only needed 2 chicken nugget happy meals. He said he could only make the nuggets, not the fries. I bay sense does that even make? He said nothing else on the menu was available. This truly sounded like a joke and I asked him if he was being serious, and he said yes.The workers are lazy. Never make milkshakes. Never have a good attitude. This is the worst McDonald’s in our area and it’s sad because it used to be the best. I’m not sure what the issue is, because they seem slam packed during the daytime, but the night time staff SUCKS.
Atmosphere: 1
Food: 1
Service: 1
Edward Ornelas
Order a chicken mix sandwich and they forgot to put the bun on
Its a decent one
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mcdouble, Mccafé Caramel Iced Coffee, French Fries, Big Mac, Sausage Egg & Cheese Mcgriddles, Hot Caramel Sundae, Mcflurry with M&M's Candies
Didn't have anything that I wanted to order and got stuck in the drive thru
Excellent place to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese Mcgriddles
This McDonalds has gone down hill recently. I ordered my breakfast at 10am on the app so I would be able to pick up my order and go before they stopped serving breakfast at 10:30. I got to the store at 10:20 and got in line at drive thru. She pulled up my order at 10:29 and then told me to “hold up” and left me in drive thru for 10 minutes without saying another word. Finally I pulled up to the window and she was trying to tell me my order had been canceled and that if I couldn’t pull up my receipt then I wouldn’t get my food? After five minutes or her attitude and ignorance another worker walked up and asked her why she was doing all of that when my food was sitting in a bag ready to go. She said she wanted to see “why it had been cancelled before giving me my food.” Mind you, I had already told her these three little breakfast sandwiches were almost $17 freaking dollars and I showed a pic to prove this. The other worker handed me my food and it pissed her off so she told me I’d have to “go back get in line to add on the cheeseburger” that I had ordered on drive thru when she left me there without a word. I asked if she was serious because there were STILL no other cars in the drive thru. I can understand if someone is new and ignorant but this wasn’t about simple ignorance. She was hateful and rude and did everything she could to make sure I didn’t get the food I’d paid for. I feel so sorry for her that her life is so miserable that she’s got to provoke the customers at her work. This isn’t a good look McDonalds!
Atmosphere: 1
Food: 1
Service: 1
They should not even get a one star. FOR ANYTHING! My family walked in you can hear an employee you have two customers up front while they had plenty standing at the screens talking. No one said anything to us they all just continued with the topic at hand. We gave them plenty time to greet and take our order we just left.
Atmosphere: 1
Food: 1
Service: 1
Ordered using the mobile app. Food was ready and hot when I arrived. No wait for the food. Sunday morning 10 am.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
The lobby was clean. We got our food fast. We got the two cheeseburgers and chicken nuggets family meal. It was a fair price. The cheeseburgers seem to get smaller and smaller every year. Overall, ot was a nice meal.
Atmosphere: 4
Food: 4
Service: 3
Just left this location, Ordered my food through the drive through. When I got home I was missing a burger and the large fries were about half full. I was in a hurry to get to the house and get out of a storm or I would go back and let them know. I was charged $17 and got about $9 worth of food.
Food: 1
Service: 1
I ordered my food on the app, a double cheeseburger, small fry, 6 piece nuggets and a strawberry shake. I got home and there was nothing on my burger except the patties and the cheese, no ketchup, no onions, no pickles. My fries were cold, my nuggets were cold. Then I went back and the excuse was there was only one person in the kitchen. So all in all I spent about 45 minutes to an hour at McDonald’s trying to get my food right. Got back home and it was still wrong.
Food: 1
Service: 2
Very slow
Restaurantji Recommends
Disgusting!! Re-dropped fries soak up oil and you give that nasty stuff to your customers??? Cant call the store because nobody will answer.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: French Fries
Waited forty five minutes to even get to the menu board and no apology for the delay so just
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. ****UPDATE*****Ice cream machine still doesn't
Atmosphere: 1
Food: 1
Service: 1
This place ALWAYS has issues. This is the second time I have come at dinner time and was told they could not serve me.Tonight, I pulled into the drive through and was told they could only accept cash. I said that was fine. He then said he could only make chicken nuggets. I said that was fine, I only needed 2 chicken nugget happy meals. He said he could only make the nuggets, not the fries. I bay sense does that even make? He said nothing else on the menu was available. This truly sounded like a joke and I asked him if he was being serious, and he said yes.The workers are lazy. Never make milkshakes. Never have a good attitude. This is the worst McDonald’s in our area and it’s sad because it used to be the best. I’m not sure what the issue is, because they seem slam packed during the daytime, but the night time staff SUCKS.
Atmosphere: 1
Food: 1
Service: 1
Order a chicken mix sandwich and they forgot to put the bun on
Atmosphere: 3
Food: 1
Service: 1