McDonald's

2291 St Stephens Rd, Mobile
(251) 452-1207

Recent Reviews

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Stephanie Roberts

The MCFRAPE machine NEVER WORKS!

Atmosphere: 4

Food: 1

Service: 2

Recommended dishes: French Fries, Cheeseburger, Chicken Mcnuggets

David Loyd

They didn't have cookies the didn't have apple pies they didn't have cream pies then they were rude. I am Dave Divine recoding artist with AOK records they treated me like cap I ask for the managers name and she just walked off this restaurant should be shut down and the manager fired.

Lamar Benjamin

Under the geographical location the restaurant was well kept 💯👍🏾

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake

Timothy Nodd

Love em ....

Atmosphere: 5

Food: 5

Service: 5

Jeff Roper

Worst Macdonalds I have ever been to the sausage biscuits was nasty the bottom was like crunchy hard go to the burger King up the road you won't regret it

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Sausage Biscuit

Chelsea Carter

I recently visited this McDonald's location and was left extremely disappointed by the management's handling of customer service. Despite standing in line for an extended period, customers, including myself, were left waiting without any communication or service.

The most frustrating aspect of this visit was the apparent refusal of the management to take customers' orders. People were lined up, expecting to be served, yet the staff and management seemed indifferent to our presence. There were no announcements or explanations for the delay, leaving us completely in the dark.

This lack of communication and disregard for customers is unacceptable. It felt like we were waiting in line for no reason, with no end in sight. The management's failure to address the situation or provide any updates was deeply disappointing and showed a lack of respect for their customers' time and patience.

I hope McDonald's takes immediate action to improve their management practices and ensure that customers are treated with the consideration they deserve. Until then, I will be hesitant to return to this location.

Service: 1

Gwen Payne

Keep on smiling and greeting everyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburgers

Rebeccah Harrell

By far THE BEST McDonald's I have ever been to. Hands down. From the food to the employees, everything is on point.

Atmosphere: 5

Food: 5

Service: 5

Betty Lee

A custom order 3 drink with no ice and someone gave her with ice. And i said i will buy it and she gave it to me free and I thank her.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, Burger King Chicken Nuggets

Jacqueline Molette

Hot fresh foods and cold drink as it should.

Parking: Plenty of parking spots

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Happy Meal Hamburger

James Gist

2291 St. Stephens Rd mobile, al 36617 The two bad messy Managers their are Chelsy and Kyra. An investigation need to be done about these two bad examples. 1. Both of them give a lot of free food away to their mothers and many family members. 2. When they click out at nite they always have about Two bags of stolen food thedid not pay for. 3 Two nights ago Kyra closed the Lobby early around 8pm estimated again Chelsy locks the door too early too at nught. For years this was reported to management and to the old GM Ms. Wilhemenia Geter. Nothing was ever about this. A lot is upset of Customers stay upset because the can't go in the store. A lot of Customers stay upset and is heard beating on the glass doors including The Door Dash Customers. 4. Kyra and Chelsy are thieves, have terrible attitudes and is sinful ex. They gossip, keep up mess and confusion with the employees and Customers. It's a matter of time before hell breaks loose because of their nasty attitude. 5. They are nasty and angry when we asks for a coffee refill. 6. They walk in mumbling and fussing about us ( 15) sitting at the table eating at the Table 7.They will reap what they sow. Karma is catching up with them soon and they wil pay for their crimes. They need to be investigated because this has been setting a bad example for Mc Donald's for years now

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Fish

Kimy

Rude manager at the window need better customer service and thank you for choosing mcdonald's

Atmosphere: 1

Food: 1

Service: 1

Jessica Wiley

Bad and slow service with cold food

JaMesha Cheese

JUST WENT THERE @10:15 AM IN THE DRIVE THRU TO ORDER BREAKFAST CASHIER PUT ME ON HOLD UNTIL 10:22 AM AND TOLD ME WE ARE NO LONGER SERVING BREAKFAST. REALLY HOPE WHEN THEY REMODEL THIS STORE THEY GO FROM THE MANAGER TO THE JANITOR AND FROM THE CASHIER TO THE COOK!!! ? THEY ARE REALLY RIDICULOUS AND I TRY NOT TO STOP AT THIS STORE AT ALL COST!!!!!!!!

Atmosphere: 1

Service: 1

Dakota Brooks

This McDonald's was ok, however I feel like they were very understaffed but they worked with what they had so I feel like they deserved a 4/5

Atmosphere: 4

Food: 5

Service: 4

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