I order delivery at this location and was disappointed. I love Panda Express, but this location consistently fails to give good portion sizes, is always out of staple items, and forgets to add things. I purchased a plate, and it had half the amount of meat I was used to, and they were out of chow mein at 5:00pm. It is disappointing when you open the box and are met with half portion sizes. Staff are generally nice, but most of time look annoyed that people are purchasing from them.
No Beans
Longest waits ever, they make you sit at the menu until the lines cleared. Orders wrong most of the time and the parking lot has a disgusting amount of trash.
Edit: been waiting in the front of the building for 45 minutes because I guess they had to hand harvest the walnuts for my honey walnut shrimp.
John Moffett
Great service and good food. A good place for a quick bite to eat for lunch.
Mafe Forero
I had a great experience the day of my visit. I’m surprised by all the bad reviews because our service was great, the food was very good and we didn’t have a wait.
Mike Williams
Love it
Ken Durbin
Love the food here, as well as others finding that most of the selections were well empty, finding myself having to wait a few minutes for my choices to be prepared. No a problem, I wasn't in a hurry.
Atmosphere: 4
Food: 5
Service: 4
Ashlee Godwin
I had to drive an hour to this panda because it’s the closest to me, which is fine, but they had not given me all of my order and I didn’t realize until I got home. So I called and was told my information/order would be put in their book as a replacement order and could go back within a month or two to get it replaced. I went back less than a month later and was told they wouldn’t honor the replacement even though they knew I drove an hour to go get the replacement. The manager - or acting manager (not sure if he was a manager) didn’t try to help in anyway. He said we can’t replace the meal and didn’t even try to give a discount or anything. Very unprofessional. Will not return to this location. I’ll drive to Louisiana instead.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Orange Chicken
Indigo Dotter
Took them forever to get me my food even though no one was in there…employee eating right out in the open instead of getting me my food.
Atmosphere: 1
Food: 2
Service: 1
Samantha Helou
Terrible food. The rice literally smelled like urine and didn’t taste much better.
Food: 1
Angela Byron
Doors were locked at 4:30pm and we were told we had to go through the drive thru. Only 2 cars ahead of us and it took 20 minutes. They had run out of Beijing Beef for the day, and it was going to be a 10 minute wait for the walnut shrimp, so we left with no food. Absolutely hopeless!
Food wasn't good. No ice. I went to the bathroom and there was no toilet paper in the stall. There was no soap. The hand sanitizer was empty as well. I went and told the counter and they said they would get to it after they helped the customers.
Atmosphere: 1
Food: 1
Service: 1
Amna Jabbar
Server helping my husband in the tonight was super accommodating and helpful! Really appreciated her customer service considering they were closing soon.
Atmosphere: 5
Food: 5
Service: 5
Michael Bossert
I just wish they would give me what I ordered and not leave stuff out literally almost 80% of the time. I can’t even call and get my card refunded because in 5 years of living in Mobile they haven’t actually picked up the phone once. I really don’t like contesting charges but it seems there actually isnt another way to resolve this other than driving ALL the way back up there.
Atmosphere: 3
Food: 3
Service: 2
joshua gibson
Food is pretty good, sometimes a wait for them to keep up. Staff occasionally lacks personality. Otherwise, a good experience.
Served one car at a time. Meaning same car went to drive thru order and went to window and waited then got their food while the person at the speaker was ignored for 5-7 minutes! Then next car same thing and repeat. I asked was it a wait time she stated no everything is ready and gave my concerns she said oh ok and took my order...smh
I order delivery at this location and was disappointed. I love Panda Express, but this location consistently fails to give good portion sizes, is always out of staple items, and forgets to add things. I purchased a plate, and it had half the amount of meat I was used to, and they were out of chow mein at 5:00pm. It is disappointing when you open the box and are met with half portion sizes. Staff are generally nice, but most of time look annoyed that people are purchasing from them.
Longest waits ever, they make you sit at the menu until the lines cleared. Orders wrong most of the time and the parking lot has a disgusting amount of trash.
Edit: been waiting in the front of the building for 45 minutes because I guess they had to hand harvest the walnuts for my honey walnut shrimp.
Great service and good food. A good place for a quick bite to eat for lunch.
I had a great experience the day of my visit. I’m surprised by all the bad reviews because our service was great, the food was very good and we didn’t have a wait.
Love it
Love the food here, as well as others finding that most of the selections were well empty, finding myself having to wait a few minutes for my choices to be prepared. No a problem, I wasn't in a hurry.
Atmosphere: 4
Food: 5
Service: 4
I had to drive an hour to this panda because it’s the closest to me, which is fine, but they had not given me all of my order and I didn’t realize until I got home. So I called and was told my information/order would be put in their book as a replacement order and could go back within a month or two to get it replaced. I went back less than a month later and was told they wouldn’t honor the replacement even though they knew I drove an hour to go get the replacement. The manager - or acting manager (not sure if he was a manager) didn’t try to help in anyway. He said we can’t replace the meal and didn’t even try to give a discount or anything. Very unprofessional. Will not return to this location. I’ll drive to Louisiana instead.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Orange Chicken
Took them forever to get me my food even though no one was in there…employee eating right out in the open instead of getting me my food.
Atmosphere: 1
Food: 2
Service: 1
Terrible food. The rice literally smelled like urine and didn’t taste much better.
Food: 1
Doors were locked at 4:30pm and we were told we had to go through the drive thru. Only 2 cars ahead of us and it took 20 minutes. They had run out of Beijing Beef for the day, and it was going to be a 10 minute wait for the walnut shrimp, so we left with no food. Absolutely hopeless!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food wasn't good. No ice. I went to the bathroom and there was no toilet paper in the stall. There was no soap. The hand sanitizer was empty as well. I went and told the counter and they said they would get to it after they helped the customers.
Atmosphere: 1
Food: 1
Service: 1
Server helping my husband in the tonight was super accommodating and helpful! Really appreciated her customer service considering they were closing soon.
Atmosphere: 5
Food: 5
Service: 5
I just wish they would give me what I ordered and not leave stuff out literally almost 80% of the time. I can’t even call and get my card refunded because in 5 years of living in Mobile they haven’t actually picked up the phone once. I really don’t like contesting charges but it seems there actually isnt another way to resolve this other than driving ALL the way back up there.
Atmosphere: 3
Food: 3
Service: 2
Food is pretty good, sometimes a wait for them to keep up. Staff occasionally lacks personality. Otherwise, a good experience.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Teriyaki Chicken, Orange Chicken
Served one car at a time. Meaning same car went to drive thru order and went to window and waited then got their food while the person at the speaker was ignored for 5-7 minutes! Then next car same thing and repeat. I asked was it a wait time she stated no everything is ready and gave my concerns she said oh ok and took my order...smh
Atmosphere: 1
Food: 4
Service: 1
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