Very quiet atmosphere and good food! Each item that I've gotten here over the years has been great, and the staff is always friendly. I wish there was one closer to us in Semmes!
Jasmine James
the general manager rachel is so unprofessional and she talks to her employees very rude ..
Lucy Shinn
I love the turkey and cheese sandwich. The chicken noodle soup is very good also
Karen Walker
This place has gone so down hill it’s sad. All booths have torn seats, all tables dirty, no coffee ATALL. Drunk stations completely disgusting. Disfunctional and disgusting. They were out of salads and most other things. Sad. Doors are broken and it’s sounds like people are just throwing things in the kitchen. Won’t come back. Don’t recommend
squishy monster
Kind of dirty could be a lil cleaner
Peter Zimmerman
Horrible manager on duty at 11:30am on Sunday. So rude about a mistake she made with a basic order… and giving a degree of attitude that prompted another customer to say, “why would you respond ‘my bad, apologies instead of acting this way and making a big issue.’” It was said after I told her, “wow, you’re nice…” the complete opposite of how she behaved.”
Do not go and deal with someone who manages that location.
Atmosphere: 4
Food: 4
Service: 1
Daniel Williams I
Schillinger Rd location is honestly something to be desired...service was mid, as employees were on their phones and not paying attention to my wife and I...please address this issue @Panera...
Atmosphere: 4
Food: 4
Service: 3
Tiahna Kendall
Usually this location has pretty great service and the staff is really nice and the food comes out pretty quickly! However, Abbie has a nasty attitude and very smart mouth. Almost as if she doesn’t want to help you. But can engage in conversations with coworkers no problem. She didn’t even acknowledge my presence but gave me my drink, and when I mentioned that I didn’t see an option on the iPad to have my bagel toasted she acted like it was such a problem to toast it… Like it’s your job?!?
Atmosphere: 3
Food: 5
Service: 1
Heather Ramaey
Accessibility issues. Ordering process is not ADA compliant. No paper/takeout menus, could not see the overhead menu board. We were advised to use our phones. Mine wasn't charged and my elderly grandmother was very flustered. They helped us out eventually and were very kind, but the setup is unacceptable and it was just stressful.
Walked in there was no one to take my order and no customer in line I asked if they take cash and she said she was too busy the black girl working wow they need to shut down if there too busy to make money
Atmosphere: 1
Food: 1
Service: 1
Betty Brindza
Always stellar! Staff is friendly and helpful!
Parking: Mobile Alabama
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
David Hall
Last three times Ive been to Panera the broccoli cheddar soup was too watery. Actually thinner than water and not one piece of broccoli. I realize an employee can make a mistake and add too much water but this is the third time over a month and a half.
Food so good make me wanna do a lil dance
Very quiet atmosphere and good food! Each item that I've gotten here over the years has been great, and the staff is always friendly. I wish there was one closer to us in Semmes!
the general manager rachel is so unprofessional and she talks to her employees very rude ..
I love the turkey and cheese sandwich. The chicken noodle soup is very good also
This place has gone so down hill it’s sad. All booths have torn seats, all tables dirty, no coffee ATALL. Drunk stations completely disgusting. Disfunctional and disgusting. They were out of salads and most other things. Sad. Doors are broken and it’s sounds like people are just throwing things in the kitchen. Won’t come back. Don’t recommend
Kind of dirty could be a lil cleaner
Horrible manager on duty at 11:30am on Sunday. So rude about a mistake she made with a basic order… and giving a degree of attitude that prompted another customer to say, “why would you respond ‘my bad, apologies instead of acting this way and making a big issue.’” It was said after I told her, “wow, you’re nice…” the complete opposite of how she behaved.”
Do not go and deal with someone who manages that location.
Atmosphere: 4
Food: 4
Service: 1
Schillinger Rd location is honestly something to be desired...service was mid, as employees were on their phones and not paying attention to my wife and I...please address this issue @Panera...
Atmosphere: 4
Food: 4
Service: 3
Usually this location has pretty great service and the staff is really nice and the food comes out pretty quickly! However, Abbie has a nasty attitude and very smart mouth. Almost as if she doesn’t want to help you. But can engage in conversations with coworkers no problem. She didn’t even acknowledge my presence but gave me my drink, and when I mentioned that I didn’t see an option on the iPad to have my bagel toasted she acted like it was such a problem to toast it… Like it’s your job?!?
Atmosphere: 3
Food: 5
Service: 1
Accessibility issues. Ordering process is not ADA compliant. No paper/takeout menus, could not see the overhead menu board. We were advised to use our phones. Mine wasn't charged and my elderly grandmother was very flustered. They helped us out eventually and were very kind, but the setup is unacceptable and it was just stressful.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Love it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich Feast
Very bland out of everything
Atmosphere: 3
Food: 3
Service: 3
Walked in there was no one to take my order and no customer in line I asked if they take cash and she said she was too busy the black girl working wow they need to shut down if there too busy to make money
Atmosphere: 1
Food: 1
Service: 1
Always stellar! Staff is friendly and helpful!
Parking: Mobile Alabama
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Last three times Ive been to Panera the broccoli cheddar soup was too watery. Actually thinner than water and not one piece of broccoli. I realize an employee can make a mistake and add too much water but this is the third time over a month and a half.
Atmosphere: 5
Food: 1
Service: 5
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