While I was in the store today they were moving extremely slow I understand that things happen that cause other things to slow down however this was not the case when one of the employees pass by the front counter after 3 or4 of them come from the back with I don't know what they were doing I told her that I need to order I'm very hungry WITH A SMILE AND CHUCKLE and then she said and I quote, "I don't know what to tell you hmmph" with a nasty attitude and walked away. I was there for 30 minutes just to get two 3 pieces. That was horrible wait time. I waited all that time and my food wasn't even hot, it was just heat lamp warm. It's a damn shame that I've been a customer for all these years and this store up here in Tillmans corner calls me to not even want Popeyes ever again.
Atmosphere: 1
Food: 1
Service: 1
Janet Clark
Apparently this store does NOT know how to include the side items or dipping sauces with the meals. Store manager completely disregarded my complaint and offered no solution except to give me attitude for their mistake
Atmosphere: 1
Food: 1
Service: 1
Wane Seo
The floor was very slippery and you had to pay for ranch
Atmosphere: 1
Food: 5
Service: 3
Vanessa Smith
Love Popeyes biscuit jelly with 3wings red beans and rice once a month
Food: 5
Service: 2
Recommended dishes: Three Piece Spicy Tender Combo, Red Beans and Rice
Luke Jackson
Waited an hour for food only for them to tell me the food is frozen and can't be fixed.
Atmosphere: 1
Food: 1
Service: 1
Amanda Brown
Ordered online an hour ahead of time and arrived to a 45 minutes wait. What is the point of ordering online to have to go inside and wait another 45 minutes. There were at least 6 workers present and they were not in any hurry to help anyone.
Atmosphere: 1
Service: 1
Weston Huffer
Slowest Popeyes I’ve ever been to.
Atmosphere: 1
Food: 4
Service: 1
Alexandra Cole
I do delivery service and went through drive thru to get the order (my fault for not going in in the first place) there was only one person waiting at the window, I said the order I was here for, I got the drink and they told me to park for the food. I did so and waited for 10-15 minutes before deciding to go through drive thru again, I said “hey I’m here for (customers) order, I have the drink and was curious about the food?” In a very annoyed tone the worker said “it’s not done yet, I’ told you I’ll bring it to you when it’s done, I didn’t forget about you” Okay, rude but whatever, I go back to the parking spot and wait for another 15-20 minutes before going inside where the food was already bagged up and had been sitting for who knows how long.
They weren’t insanely busy, a car or 2 every now and then. I get that they’re probably working with minimal people and that when I got the food they said it had to be taken off the truck so they were dealing with food delivery at the same time as regular work hours but the attitude seems uncalled for and the time it took to cook 1 chicken tender meal seemed a little much.
Service: 2
jade carter
we come here ALLLL of the time and nearly every single time we are missing food or our order is completely wrong. they never answer the phone so you can’t even call to fix the issue. we’ve waited for an hour once just for us to not even get everything we ordered. their attitudes are always horrible when you come in to fix their mistakes. i work in fast food so i understand how stressful it can be, but i also know bad customer service when i see it.
Who ever runs this store should be ashamed . There is nothing positive about this location. From the employees to how long it take to get your food, to how at about 8 pm if you order something that's not already cooked they refuse to make fresh batches ie Mac and cheese. Every thing about this location sucks
Atmosphere: 1
Food: 1
Service: 1
Colby Anderson
Chicken was obviously past it's hold time. Hard and nasty. Hopefully it was just a tragic oversight. 😥 you be the judge.
Atmosphere: 3
Food: 2
Service: 3
Red
Ordered online and it took an hour after the estimated time to get my food. I get that it's a popular chicken place but a hour is crazy. Our tenders were really thin. Like catfish fillet thin. More skin than meat thin. To top it off they gave us the wrong side. I can caulk most of the mess ups to dinner rush in an already busy fast food place but the thin chicken feels like shrinkflation.
Atmosphere: 2
Food: 2
Service: 2
Jon Dittman
Octavia was rude, rushed us to order through the line, got our order wrong, charged us for a bottle of water, tried to give us a regular water, then proceeded to get upset when we asked for the bottle, and then she got more upset when we asked for a refund. Handed us our food and didn’t say anything else. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Edward Seward
Very general Popeyes experience, slow, food wasn't fresh but wasn't old either. Overall, not bad, not good, mid
While I was in the store today they were moving extremely slow I understand that things happen that cause other things to slow down however this was not the case when one of the employees pass by the front counter after 3 or4 of them come from the back with I don't know what they were doing I told her that I need to order I'm very hungry WITH A SMILE AND CHUCKLE and then she said and I quote, "I don't know what to tell you hmmph" with a nasty attitude and walked away. I was there for 30 minutes just to get two 3 pieces. That was horrible wait time. I waited all that time and my food wasn't even hot, it was just heat lamp warm. It's a damn shame that I've been a customer for all these years and this store up here in Tillmans corner calls me to not even want Popeyes ever again.
Atmosphere: 1
Food: 1
Service: 1
Apparently this store does NOT know how to include the side items or dipping sauces with the meals. Store manager completely disregarded my complaint and offered no solution except to give me attitude for their mistake
Atmosphere: 1
Food: 1
Service: 1
The floor was very slippery and you had to pay for ranch
Atmosphere: 1
Food: 5
Service: 3
Love Popeyes biscuit jelly with 3wings red beans and rice once a month
Food: 5
Service: 2
Recommended dishes: Three Piece Spicy Tender Combo, Red Beans and Rice
Waited an hour for food only for them to tell me the food is frozen and can't be fixed.
Atmosphere: 1
Food: 1
Service: 1
Ordered online an hour ahead of time and arrived to a 45 minutes wait. What is the point of ordering online to have to go inside and wait another 45 minutes. There were at least 6 workers present and they were not in any hurry to help anyone.
Atmosphere: 1
Service: 1
Slowest Popeyes I’ve ever been to.
Atmosphere: 1
Food: 4
Service: 1
I do delivery service and went through drive thru to get the order (my fault for not going in in the first place) there was only one person waiting at the window, I said the order I was here for, I got the drink and they told me to park for the food. I did so and waited for 10-15 minutes before deciding to go through drive thru again, I said “hey I’m here for (customers) order, I have the drink and was curious about the food?”
In a very annoyed tone the worker said “it’s not done yet, I’ told you I’ll bring it to you when it’s done, I didn’t forget about you”
Okay, rude but whatever, I go back to the parking spot and wait for another 15-20 minutes before going inside where the food was already bagged up and had been sitting for who knows how long.
They weren’t insanely busy, a car or 2 every now and then. I get that they’re probably working with minimal people and that when I got the food they said it had to be taken off the truck so they were dealing with food delivery at the same time as regular work hours but the attitude seems uncalled for and the time it took to cook 1 chicken tender meal seemed a little much.
Service: 2
we come here ALLLL of the time and nearly every single time we are missing food or our order is completely wrong. they never answer the phone so you can’t even call to fix the issue. we’ve waited for an hour once just for us to not even get everything we ordered. their attitudes are always horrible when you come in to fix their mistakes. i work in fast food so i understand how stressful it can be, but i also know bad customer service when i see it.
Atmosphere: 1
Food: 3
Service: 1
Great chicken sandwich....
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Who ever runs this store should be ashamed . There is nothing positive about this location. From the employees to how long it take to get your food, to how at about 8 pm if you order something that's not already cooked they refuse to make fresh batches ie Mac and cheese. Every thing about this location sucks
Atmosphere: 1
Food: 1
Service: 1
Chicken was obviously past it's hold time. Hard and nasty. Hopefully it was just a tragic oversight. 😥 you be the judge.
Atmosphere: 3
Food: 2
Service: 3
Ordered online and it took an hour after the estimated time to get my food. I get that it's a popular chicken place but a hour is crazy. Our tenders were really thin. Like catfish fillet thin. More skin than meat thin. To top it off they gave us the wrong side. I can caulk most of the mess ups to dinner rush in an already busy fast food place but the thin chicken feels like shrinkflation.
Atmosphere: 2
Food: 2
Service: 2
Octavia was rude, rushed us to order through the line, got our order wrong, charged us for a bottle of water, tried to give us a regular water, then proceeded to get upset when we asked for the bottle, and then she got more upset when we asked for a refund. Handed us our food and didn’t say anything else. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Very general Popeyes experience, slow, food wasn't fresh but wasn't old either. Overall, not bad, not good, mid
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sandwich, Popeyes Chicken Sandwiches
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