Starbucks
3075 Government Blvd, Mobile
(251) 421-3831
Recent Reviews
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Guys working over there have a customer service increíble. Love it
The coffee was great and the service was speedy!!
Always busy, but fast service and great employees
I get the hot Citrus honey tea and it was fantastic
Drinks and service were excellent
I am deeply disappointed by the discriminatory treatment my father experienced at your location today. He drove through the Starbucks drive-thru in a different vehicle than usual, one with a Palestinian license plate, and was shockingly denied service. When he calmly went inside to ask why, he was told by an employee named Chris that he was being refused due to allegedly throwing trash in the parking lot and being rude to staff—neither of which is true.
Instead of addressing a specific incident with evidence, Chris directly referenced the “Palestinian plate” as a marker of identity, which raises serious concerns about racial profiling and national origin discrimination. Under Title II of the Civil Rights Act of 1964, businesses open to the public cannot deny service based on race, color, religion, or national origin. Additionally, Starbucks’ own Global Human Rights Statement and Customer Service Policy stress the importance of inclusion and nondiscrimination.
My father has been a loyal customer for 13 years. Today, he was humiliated based on a false accusation and a prejudiced assumption tied to his identity. This deserves accountability, and I urge Starbucks to investigate this incident and hold employees like Chris responsible for such behavior.
Absolutely disgusting behavior at this Starbucks location. A supervisor blatantly refused to serve a customer simply because he was Palestinian. No explanation. No excuse. Just pure, shameless discrimination.
How is this acceptable in 2025? This kind of racist behavior has no place anywhere — especially not in a business that claims to value diversity and inclusion. It was sickening to watch someone be treated like they don’t deserve basic respect, just because of who they are.
Starbucks, you need to do better. If this is the kind of management you allow to represent your brand, then your values clearly mean nothing. Until there’s accountability, I won’t spend another cent here — and I hope others won’t either.
Great customer service and drinks we ordered were refreshing and really good.
Great mochaespressocoldbrew, and very friendly service
Atmosphere: 5
Food: 5
Service: 5
Slow but tasty
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
This is the best Starbucks I've ever been to, if you come in semi-regularly, the staff will remember you and even remember your order, and treat you like friends. Order is never made wrong, always served with the best attitude, regardless of how busy it is. Never disappointed or dissatisfied with service
Atmosphere: 5
Food: 5
Service: 5
Love this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
very friendly and make you feel welcomed and that they are happy to see you.
Atmosphere: 5
Service: 5
Hot fresh & smelled delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Hot fresh & smelled delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème, Iced Caramel Macchiato
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