Subway

5565 Old Shell Rd, Mobile
(251) 342-5358

Recent Reviews

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Rethea Graves

This subway is the worst Subway in the city to me; each time I go the customer service is different; one time the lady was nice the last time the male was rude and seem to be rushed when taking my order. When I received my order 6 inch sub the bread seemed to be smashed with very little meat or condiments. I will go past this location and go to another location that's how bad the service and food is. I hope they improve on their customer service and preparation of their food.

Atmosphere: 2

Food: 1

Service: 1

Landon Carden

very good sandwich artists, always get my order perfect

Atmosphere: 4

Food: 5

Service: 4

kaylee franklin

RUDE. I ordered a pizza sub and then I opened my sandwich to find that my pizza sub had bell peppers and onions on it🤢. I called them asking about my order and the woman sat there and argued with me about what was on the receipt when I was reading the receipt off to her.

Atmosphere: 1

Food: 1

Service: 1

Haylea 987

We got our food very quickly. The service was great, and the worker was so nice and made sure everything was right. The sandwiches were the cleanest subs we ever had, and we would totally come back. 10/10!!

Atmosphere: 5

Food: 5

Service: 5

Trevion Johnson

Customer service here is ridiculous, they try to talk to you crazy but what gets me is they want to limit what sandwiches you can get with the coupon as there are limits already on the coupon, Nvr going back

Atmosphere: 1

Food: 2

Service: 1

Khai Vo

An absolutely ridiculous experience. I got a footlong with double pepperoni and salami, with some lettuce and tomatoes. Nothing extra. Tell me in what world a footlong costs $18. That shit should’ve cost no more than $12 MAX. What kind of bs is this.

Cheryl Balliett

I ordered the club sandwich. I made it a foot long. It should have had bologna, salami and ham. I got six pieces of very very thin slices of bologna. No ham or salami. I wanted spinach, bell peppers, black olives and banana peppers on my sandwich. I got six spinach leaves, four pieces of bell peppers, six pieces of black olives and four pieces of banana peppers. I wanted avocado on my sandwich and got a teaspoon of avocado plopped on the sandwich. They didn’t even spread it out. The sandwich was SO thin you couldn’t even see the inside. I paid $18 and some change for this junk. I’ve tried this particular Subway before and had a bad experience with the employees. Sitting on the counters on their phones and they are rude if you try to tell them something is wrong. They DO NOT fix anything. I will never ever go to or Uber eats this subway again . I wouldn’t suggest them to anyone. I do not recommend this business to anyone.

Atmosphere: 1

Food: 1

Service: 1

MutantRoach23 Bobert

Dined in today and this location was wonderful. Store was clean and the employees were fast and friendly.
I don't know what is wrong with the world today but almost every customer before and after us, save for a few, were incredibly rude and disrespectful. The workers all stayed friendly and respectful to each one of them regardless. I applaud their patience. Will be back!

Atmosphere: 5

Food: 5

Service: 5

Sam Patel

I seen clean store and best food, best service.

Atmosphere: 5

Food: 5

Service: 5

Danny Patel

best service, clean store and best food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Joseph Miller

Very clean place. Nice staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Cookies

Chelsie Andrews

HARDLY NOTHING ON MY SANDWICH, I PAID $10.44, THIS IS RIDICULOUS, NEVER EVER COMING

Food: 1

Service: 1

D'Angelo Stanley

If I could give 0 I would horrible service

Atmosphere: 1

Food: 1

Service: 1

Carlos Rivera

Horrible presentation. Skimped me out on the meat and horrible customer service

Atmosphere: 1

Food: 1

Service: 1

Prince James McCreary III

Food is great and staff!

Atmosphere: 5

Food: 5

Service: 5

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