Would be zero stars if that was possible!! Ordered online got a call at 7:40pm they are out of ALL BREAD AND WRAPS only had toppings. How do you not have ANY bread or wraps?! YET you bake your own? They ALSO couldn't refund my payment nor tell me how to get it back. That I could come up tomorrow and they MAY be able to refund me my payment. This is ridiculous and not the first sus issues that I've seen and experienced lately at this location. They close at random times and have gotten so nasty with toppings mixed in with other toppings. They definitely have stoped caring about clean and fresh looking toppings and the area around them. This use to be the best subway to order from. Now its the worst one I've ever been too. At least the evening and night crew. This is the last time I try to order from this subway after lunch time. Do yourself a favor, order from any location but this one. I'm still not sure how I'm supposed to get my money back, since I ordered on the website and not through the app. And the employee calling customers only tells you they are not going to fill your order gives you the reason and cant guide you in anyway on a refund. Its so ridiculously unprofessional and disrespectful to the customer that could possibly just paid with money they had to eat with. Take your business somewhere that cares about their customers.
Atmosphere: 1
Food: 1
Service: 1
Riley Myers
Did an online order for a turkey sub and got tuna. Every other ingredient was correct. Not sure how that happened. Employee also seemed like she did not want to be there. Had an attitude to everyone in the store.
Atmosphere: 1
Food: 1
Service: 1
Jessica Williams
Ordered online and my sub was completely different than what I asked for…. Idk if they got mixed up or what
Atmosphere: 1
Food: 1
Service: 1
Christina Collins
My boyfriend and I eat here regularly. The ladies are always polite, and their customer service is ALWAYS on point. The subs are the best! They make it perfect every time! 💙💙💙
Atmosphere: 5
Food: 5
Service: 5
Snehal Adekar
Can do better with better employees . The man working there definitely does not know how to treat customers with respect and using abusing languages towards the customers is extremely disrespectful to a place that serves food. We had a few people with disabilities ahead of us and the utter disrespect the man gave was totally unacceptable
Endy Harris
Good evening, Being a lady of my status and understanding customer service is how we make our money… upon arriving at the store at 8:49pm(closing is posted for 9:30) my daughter and I. As I assisted my daughter out of the car, to my surprise a “key holder” locks the door while looking me in the eyes and makes this face 😕. My baby wanted cookies grumpy.
tina king
I will never eat any subway again until they change prices...and the way food is prepared..came in to get a cold cut salad..the salad bowls are smaller they cut 3 pieces of meat for 8.99 no ma'am never again hunger howies and zaxbys have better salads for lower price..subway..is a rip off..a cold cut sub use to be 5 dollars..never again...
May Flowers
I ordered a sandwich, coke and 2 raspberry cheesecake cookies from this Subway this afternoon on 1/7/25. The sandwich was fine, but raspberry cheesecake cookies were STALE and the coke had a nonsweet/nonflavored taste to it. What a disappointment and a waste of money!!! They need to make sure that the cookies are fresh and the fountain drinks are intact before serving customers!!!
Brandon s
Pandora had such a great attitude from the beginning until I was done. Another lady was there too nice and helpful didn't get her name.
Found a long piece of white hair in my food as they don’t wear hair nets.
Atmosphere: 1
Food: 1
Service: 1
Virginia McPherson
I arrived at the facility at 9:28pm. When walking in a ( African American female) yells out we’re closed this is our last customer. It’s 9:30. I said no ma’am it’s actually 9:29pm since we’re throwing out times. I feel the staff need proper training on customer service. Not only was the female staff inappropriate, she had a (white male ) staff member that just stood there and let it happen. I explained to them that I’m expecting and just really wanted a sandwich. He could have easily stood up and said I’ll make their order. No empathy was shown. I do not recommend this location. I was treated with poor customer service. The GM definitely needs to properly train the staff. After looking at the reviews I should have chosen a better location. I feel like they didn’t want to do their job!
Atmosphere: 1
Service: 1
Wade Lynch
I went in at lunch to grab a sandwich. It was normal subway. But she made me wait will she made the ladies sandwiches behind me before she cashed me out. That is nothing but rude........!!!!!!!! I will not be back to this location ever.
Atmosphere: 1
Food: 3
Service: 1
Ju Boo
Certain people are nice but the food is fresh and very clean on the inside.
Atmosphere: 5
Food: 5
Service: 5
Julia C.
Certain people are nice but the food is fresh and very clean on the inside.
Server was very nice
Atmosphere: 4
Food: 4
Service: 5
Would be zero stars if that was possible!! Ordered online got a call at 7:40pm they are out of ALL BREAD AND WRAPS only had toppings. How do you not have ANY bread or wraps?! YET you bake your own? They ALSO couldn't refund my payment nor tell me how to get it back. That I could come up tomorrow and they MAY be able to refund me my payment. This is ridiculous and not the first sus issues that I've seen and experienced lately at this location. They close at random times and have gotten so nasty with toppings mixed in with other toppings. They definitely have stoped caring about clean and fresh looking toppings and the area around them. This use to be the best subway to order from. Now its the worst one I've ever been too. At least the evening and night crew. This is the last time I try to order from this subway after lunch time. Do yourself a favor, order from any location but this one. I'm still not sure how I'm supposed to get my money back, since I ordered on the website and not through the app. And the employee calling customers only tells you they are not going to fill your order gives you the reason and cant guide you in anyway on a refund. Its so ridiculously unprofessional and disrespectful to the customer that could possibly just paid with money they had to eat with. Take your business somewhere that cares about their customers.
Atmosphere: 1
Food: 1
Service: 1
Did an online order for a turkey sub and got tuna. Every other ingredient was correct. Not sure how that happened. Employee also seemed like she did not want to be there. Had an attitude to everyone in the store.
Atmosphere: 1
Food: 1
Service: 1
Ordered online and my sub was completely different than what I asked for…. Idk if they got mixed up or what
Atmosphere: 1
Food: 1
Service: 1
My boyfriend and I eat here regularly. The ladies are always polite, and their customer service is ALWAYS on point. The subs are the best! They make it perfect every time! 💙💙💙
Atmosphere: 5
Food: 5
Service: 5
Can do better with better employees . The man working there definitely does not know how to treat customers with respect and using abusing languages towards the customers is extremely disrespectful to a place that serves food. We had a few people with disabilities ahead of us and the utter disrespect the man gave was totally unacceptable
Good evening,
Being a lady of my status and understanding customer service is how we make our money… upon arriving at the store at 8:49pm(closing is posted for 9:30) my daughter and I. As I assisted my daughter out of the car, to my surprise a “key holder” locks the door while looking me in the eyes and makes this face 😕. My baby wanted cookies grumpy.
I will never eat any subway again until they change prices...and the way food is prepared..came in to get a cold cut salad..the salad bowls are smaller they cut 3 pieces of meat for 8.99 no ma'am never again hunger howies and zaxbys have better salads for lower price..subway..is a rip off..a cold cut sub use to be 5 dollars..never again...
I ordered a sandwich, coke and 2 raspberry cheesecake cookies from this Subway this afternoon on 1/7/25. The sandwich was fine, but raspberry cheesecake cookies were STALE and the coke had a nonsweet/nonflavored taste to it. What a disappointment and a waste of money!!! They need to make sure that the cookies are fresh and the fountain drinks are intact before serving customers!!!
Pandora had such a great attitude from the beginning until I was done. Another lady was there too nice and helpful didn't get her name.
Restaurantji Recommends
Found a long piece of white hair in my food as they don’t wear hair nets.
Atmosphere: 1
Food: 1
Service: 1
I arrived at the facility at 9:28pm. When walking in a ( African American female) yells out we’re closed this is our last customer. It’s 9:30. I said no ma’am it’s actually 9:29pm since we’re throwing out times. I feel the staff need proper training on customer service. Not only was the female staff inappropriate, she had a (white male ) staff member that just stood there and let it happen. I explained to them that I’m expecting and just really wanted a sandwich. He could have easily stood up and said I’ll make their order. No empathy was shown. I do not recommend this location. I was treated with poor customer service. The GM definitely needs to properly train the staff. After looking at the reviews I should have chosen a better location. I feel like they didn’t want to do their job!
Atmosphere: 1
Service: 1
I went in at lunch to grab a sandwich. It was normal subway. But she made me wait will she made the ladies sandwiches behind me before she cashed me out. That is nothing but rude........!!!!!!!! I will not be back to this location ever.
Atmosphere: 1
Food: 3
Service: 1
Certain people are nice but the food is fresh and very clean on the inside.
Atmosphere: 5
Food: 5
Service: 5
Certain people are nice but the food is fresh and very clean on the inside.
Atmosphere: 5
Food: 5
Service: 5
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