The drive through attendant was extremely annoyed at my order. He kept asking if that was it after every item and then cursed about how much I ordered for 3 people. I guess he would prefer them to sell less food so he won’t have to do his job.
Service: 1
Julie Hicks
My co-workers and I have TS for lunch occasionally so this wasn't my first trip to this location. We order online or through the app and it's usually ready when I get there. Sometimes it's the correct order and sometimes they haven't run out of watermelon or chips or jalapeno corn or etc. Today, the parking lot was FULL so I imagined they might be busy inside and they were. 10 people, including me, were all waiting to order or pick up. The drive through was slammed, too. There were at least four employees running around with their hair on fire trying to get orders out, one customer's order was messed up and they were trying to patiently get it fixed, there were smoothies stacked up at the drive-through waiting to be picked up, the register was out of paper so tickets weren't printing. It was a mAdHoUsE. But those ladies were working their tails off and trying to stay calm and get it done. I've had some small gripes about this location in the past but today, as messy as it was, they were doing their best. Good job, ladies.
Atmosphere: 4
Food: 4
Service: 5
Amy Adams
Worst drive thru in Mobile. They need to hire more people or something. Be prepared to sit for at least 30 minutes.
alyssa williamson
The workers did not care and had horrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Derkesha Dale
I had an offer for the free smoothie day with food purchase. It was around 7 p.m. I was in the drive thru. The young man stated that they didn’t have anymore chicken. It was raining and I didn’t want to drive far to another location when I stay right by this one. Well, one of my friends went this morning and now they have chicken. We feel as if we were told a lie. Now, the offer is not in our rewards in the app. We are really upset and looking into hearing from someone.
Sheila Byrd (Bratbaby)
Love there smoothies
Crystal Nail
We were going passing through and read the reviews and was concerned but gave it a try. There were 3 cars in drive thru and 2 people inside. We were helped right way, ordered wrap and couple of smoothies with everything ready within 10 min of entering! Everything was great!
Alicia Bolden
Aaron (Du Rhu Drive) is AWESOME!!! Everyone I've came in contact with is friendly. Very convenient on my way to work to grab breakfast and lunch.
S C
Came through drive thru sat there for 5 minutes no answer. I pulled around to the window they looked at me and kept walking. Please hire more workers at this location. Today was my last and final time at this location because it's always something
Sydney Kearton
Wow, seriously 20-25 min wait with only 3 people in line. 4 in the afternoon. Two days in a row. I don’t know what’s going on or if it’s always this bad. I’ve seen 2 people leave
Bahama Mama is always my go-to drink. Always delicious. The bacon all american wrap tasted weird. I'm not sure if the wrap was fresh, but I wouldn't try it again, nor would I recommend
Atmosphere: 4
Food: 3
Service: 4
Unique Hill
I never forgot how I was treated a couple of years ago at this place. I went in to order after a workout and the workers just started at me and didn't take my order at all, and the young woman that came in behind me, they smiled at her and took her order. I left and never returned. Every time I even see a commercial, it burns my guts.
Ebonie
Friendly today. Order Smoothie combo 1 Supergreen Caesar salad. Salad literally just lettuce and one chopped piece of chicken . No cheese nor anything else dressing nothing No silverware in bag. And I left a tip I want it back ! Tried to call phone was busy ! I stay 15 minutes away ! I’m so done
Atmosphere: 3
Food: 1
Service: 3
Ebonie Coleman
Look at prior post this is ridiculous! And don’t write me that waste of time message saying “we’re sorry Ebonie “ I wanted my food I’m hungry! Now I just want my Money !! And I’ve already wrote multiple reviews!
Atmosphere: 1
Food: 1
Service: 3
Michael Bauer
Good stuff here!! There are plenty of food options available, including quesadillas and everything!! Bahamas 🇧🇸 style smoothie was excellent!!
The drive through attendant was extremely annoyed at my order. He kept asking if that was it after every item and then cursed about how much I ordered for 3 people. I guess he would prefer them to sell less food so he won’t have to do his job.
Service: 1
My co-workers and I have TS for lunch occasionally so this wasn't my first trip to this location. We order online or through the app and it's usually ready when I get there. Sometimes it's the correct order and sometimes they haven't run out of watermelon or chips or jalapeno corn or etc. Today, the parking lot was FULL so I imagined they might be busy inside and they were. 10 people, including me, were all waiting to order or pick up. The drive through was slammed, too. There were at least four employees running around with their hair on fire trying to get orders out, one customer's order was messed up and they were trying to patiently get it fixed, there were smoothies stacked up at the drive-through waiting to be picked up, the register was out of paper so tickets weren't printing. It was a mAdHoUsE. But those ladies were working their tails off and trying to stay calm and get it done. I've had some small gripes about this location in the past but today, as messy as it was, they were doing their best. Good job, ladies.
Atmosphere: 4
Food: 4
Service: 5
Worst drive thru in Mobile. They need to hire more people or something. Be prepared to sit for at least 30 minutes.
The workers did not care and had horrible customer service.
Atmosphere: 2
Food: 3
Service: 1
I had an offer for the free smoothie day with food purchase. It was around 7 p.m. I was in the drive thru. The young man stated that they didn’t have anymore chicken. It was raining and I didn’t want to drive far to another location when I stay right by this one. Well, one of my friends went this morning and now they have chicken. We feel as if we were told a lie. Now, the offer is not in our rewards in the app. We are really upset and looking into hearing from someone.
Love there smoothies
We were going passing through and read the reviews and was concerned but gave it a try. There were 3 cars in drive thru and 2 people inside. We were helped right way, ordered wrap and couple of smoothies with everything ready within 10 min of entering! Everything was great!
Aaron (Du Rhu Drive) is AWESOME!!! Everyone I've came in contact with is friendly. Very convenient on my way to work to grab breakfast and lunch.
Came through drive thru sat there for 5 minutes no answer. I pulled around to the window they looked at me and kept walking. Please hire more workers at this location. Today was my last and final time at this location because it's always something
Wow, seriously 20-25 min wait with only 3 people in line. 4 in the afternoon. Two days in a row. I don’t know what’s going on or if it’s always this bad. I’ve seen 2 people leave
Restaurantji Recommends
Bahama Mama is always my go-to drink. Always delicious. The bacon all american wrap tasted weird. I'm not sure if the wrap was fresh, but I wouldn't try it again, nor would I recommend
Atmosphere: 4
Food: 3
Service: 4
I never forgot how I was treated a couple of years ago at this place.
I went in to order after a workout and the workers just started at me and didn't take my order at all, and the young woman that came in behind me, they smiled at her and took her order.
I left and never returned.
Every time I even see a commercial, it burns my guts.
Friendly today. Order Smoothie combo 1 Supergreen Caesar salad. Salad literally just lettuce and one chopped piece of chicken . No cheese nor anything else dressing nothing No silverware in bag. And I left a tip I want it back ! Tried to call phone was busy ! I stay 15 minutes away ! I’m so done
Atmosphere: 3
Food: 1
Service: 3
Look at prior post this is ridiculous! And don’t write me that waste of time message saying “we’re sorry Ebonie “ I wanted my food I’m hungry! Now I just want my Money !! And I’ve already wrote multiple reviews!
Atmosphere: 1
Food: 1
Service: 3
Good stuff here!! There are plenty of food options available, including quesadillas and everything!! Bahamas 🇧🇸 style smoothie was excellent!!
Atmosphere: 5
Food: 5
Service: 5
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