Wendy's
5405 US-90, Mobile
(251) 677-9142
Recent Reviews
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Lights on but nobody working the drive thru.
My wife stopped in here for a coffee, fry, and pop. It took them 23 minutes to fill this simple order, (I went and pumped gas and returned and still had to wait). They had to brew the coffee, but then took another 10 minutes at least to get the 3 item order together with there crew of at least 6 working, and no apologies for the wait or even acknowledgement of it. And they weren't even busy at the time.
Service: 1
Went through the drive thru after school to get my niece a 10 piece nuggets meal. There was no one else in line, but I was asked to pull around to the front because they were “waiting on fresh fries”. After sitting out there for almost 15 minutes with 3 additional cars behind me, I went inside and was told “sorry, we’re short handed”. I get pulled around every time I visit this location no matter the amount of traffic. Maybe someone from management needs to get involved?!?
Service: 1
My family and I ordered food for five at the drive thru. After paying at the first window, we drove to the second window to get our food. A young man gave us our drinks first in a drink tray. We removed the drinks from the tray and gave it back to the female manager who was waiting to hand our food to us. We grabbed the bags, and looked through the bags to make sure our order was correct which took no more than 10-15 seconds. The female manager proceeded to tell me to move my car forward and look through our bags away from window. I told her there was no one behind us and she responded that I needed to move away from the window because of the timer and then slammed the window, locked it, and began yelling loud to herself as if she was extremely upset and walked away from the window. I honked my horn to get the young man’s attention who originally gave us our drinks. He opened the window and I asked him what was the female manager’s name and he responded that he was new and didn’t know her name. I don’t understand how that could be true since they were working together. He may have been a new employee but it didn’t make sense that he did not know her name. We drove off towards the front doors and entered asking to speak to the female manager to get her name but she was no where in site. I asked another female employee at the counter what the female manager’s name was and she completely disregarded us, didn’t provide any information. I asked who the franchise owner was, again nothing. No one knew anything. At that time, the female manager could be heard saying something loudly from the back of the kitchen but never came out to address the situation.
Atmosphere: 1
Food: 1
Service: 1
They said they could t do two separate orders bc their to “busy” which isn’t an excuse and it wasn’t even that busy. Girl have us a bunch of attitude and forgot out drinks. Had to tell her twice what we got and only filled my fries half full. Fix the attitude and service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Cold food. It Was dead and they still managed to give poor service.
Wendy's spicy nuggets for the win
Atmosphere: 5
Food: 5
Service: 5
They have you pull around and wait for 15 mins or longer for 2 biggie bags. Every car they pull around the building and I'm assuming to keep ticket times low but this is awful management.
Atmosphere: 1
Food: 1
Service: 1
Good food, slightly pricey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
They have upgraded with their employees every time I go get my daughter her kid meals it feels nice to be greeted friendly the girls working the windows are so sweet
Restaurantji Recommends
They real rude Expecially night shift n they’d rather go outside n smoke weed then do their job and get orders right, !!!
Atmosphere: 1
Food: 1
Service: 1
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Great chicken sandwich
Atmosphere: 3
Food: 4
Service: 3
Nothing wrong with this place. Just people hatin.
Atmosphere: 5
Food: 5
Service: 5
Manager was nice and the crew was funny
Atmosphere: 5
Food: 5
Service: 5
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