My family and I ordered food for five at the drive thru. After paying at the first window, we drove to the second window to get our food. A young man gave us our drinks first in a drink tray. We removed the drinks from the tray and gave it back to the female manager who was waiting to hand our food to us. We grabbed the bags, and looked through the bags to make sure our order was correct which took no more than 10-15 seconds. The female manager proceeded to tell me to move my car forward and look through our bags away from window. I told her there was no one behind us and she responded that I needed to move away from the window because of the timer and then slammed the window, locked it, and began yelling loud to herself as if she was extremely upset and walked away from the window. I honked my horn to get the young man’s attention who originally gave us our drinks. He opened the window and I asked him what was the female manager’s name and he responded that he was new and didn’t know her name. I don’t understand how that could be true since they were working together. He may have been a new employee but it didn’t make sense that he did not know her name. We drove off towards the front doors and entered asking to speak to the female manager to get her name but she was no where in site. I asked another female employee at the counter what the female manager’s name was and she completely disregarded us, didn’t provide any information. I asked who the franchise owner was, again nothing. No one knew anything. At that time, the female manager could be heard saying something loudly from the back of the kitchen but never came out to address the situation.
Atmosphere: 1
Food: 1
Service: 1
Lyss
They said they could t do two separate orders bc their to “busy” which isn’t an excuse and it wasn’t even that busy. Girl have us a bunch of attitude and forgot out drinks. Had to tell her twice what we got and only filled my fries half full. Fix the attitude and service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Crystal diamd
Cold food. It Was dead and they still managed to give poor service.
Stephen Harrell
Wendy's spicy nuggets for the win
Atmosphere: 5
Food: 5
Service: 5
Janae Rodgers
They have you pull around and wait for 15 mins or longer for 2 biggie bags. Every car they pull around the building and I'm assuming to keep ticket times low but this is awful management.
Atmosphere: 1
Food: 1
Service: 1
Joy Eubanks
Good food, slightly pricey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
Chelsy E
They have upgraded with their employees every time I go get my daughter her kid meals it feels nice to be greeted friendly the girls working the windows are so sweet
Sabrina Collins
They real rude Expecially night shift n they’d rather go outside n smoke weed then do their job and get orders right, !!!
Katie took my order this morning. She was polite and made sure I had everything I needed. The speed of service and food quality was excellent.
Atmosphere: 5
Food: 5
Service: 5
Deonsha Burroughs
I went to the drive thru and ordered a 4 piece nugget and a plain baked potato. The screen said my total was $5.37. I got to the window and my order total was $6.60 and I was told that it would be 5 mins for a my baked potato (this is when I got to the window and paid already..... I wasn't told this when I ordered). I then asked for my money back and was told that I could get something else because the manager didn't know how to do a refund and that she had just started there. I told the young lady that took my order, so I can't get my money back and I was told her that her manager didn't no how to do refunds and that the regional manager lived in Florida. I told the young lady that I wanted a refund and her manager needed to call her regional manager to get her to get me my refund. I looked at at my receipt and it wasn't what I ordered....I told the young lady that took my order that my receipt isn't what I ordered and she asked me for my receipt and now, I have my refund...Very unprofessional.......the manager never spoke with me until she finally was able to get my refund. The manager was relating messages through the young lady that took my order and said she had been there for a month and her manager didn't no how to do refunds. I will NEVER EVER go to Wendy's again
My family and I ordered food for five at the drive thru. After paying at the first window, we drove to the second window to get our food. A young man gave us our drinks first in a drink tray. We removed the drinks from the tray and gave it back to the female manager who was waiting to hand our food to us. We grabbed the bags, and looked through the bags to make sure our order was correct which took no more than 10-15 seconds. The female manager proceeded to tell me to move my car forward and look through our bags away from window. I told her there was no one behind us and she responded that I needed to move away from the window because of the timer and then slammed the window, locked it, and began yelling loud to herself as if she was extremely upset and walked away from the window. I honked my horn to get the young man’s attention who originally gave us our drinks. He opened the window and I asked him what was the female manager’s name and he responded that he was new and didn’t know her name. I don’t understand how that could be true since they were working together. He may have been a new employee but it didn’t make sense that he did not know her name. We drove off towards the front doors and entered asking to speak to the female manager to get her name but she was no where in site. I asked another female employee at the counter what the female manager’s name was and she completely disregarded us, didn’t provide any information. I asked who the franchise owner was, again nothing. No one knew anything. At that time, the female manager could be heard saying something loudly from the back of the kitchen but never came out to address the situation.
Atmosphere: 1
Food: 1
Service: 1
They said they could t do two separate orders bc their to “busy” which isn’t an excuse and it wasn’t even that busy. Girl have us a bunch of attitude and forgot out drinks. Had to tell her twice what we got and only filled my fries half full. Fix the attitude and service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Cold food. It Was dead and they still managed to give poor service.
Wendy's spicy nuggets for the win
Atmosphere: 5
Food: 5
Service: 5
They have you pull around and wait for 15 mins or longer for 2 biggie bags. Every car they pull around the building and I'm assuming to keep ticket times low but this is awful management.
Atmosphere: 1
Food: 1
Service: 1
Good food, slightly pricey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
They have upgraded with their employees every time I go get my daughter her kid meals it feels nice to be greeted friendly the girls working the windows are so sweet
They real rude Expecially night shift n they’d rather go outside n smoke weed then do their job and get orders right, !!!
Atmosphere: 1
Food: 1
Service: 1
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Great chicken sandwich
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Nothing wrong with this place. Just people hatin.
Atmosphere: 5
Food: 5
Service: 5
Manager was nice and the crew was funny
Atmosphere: 5
Food: 5
Service: 5
Tilmams corner.
20 min wait usually.
Atmosphere: 4
Food: 4
Service: 3
Katie took my order this morning. She was polite and made sure I had everything I needed. The speed of service and food quality was excellent.
Atmosphere: 5
Food: 5
Service: 5
I went to the drive thru and ordered a 4 piece nugget and a plain baked potato. The screen said my total was $5.37. I got to the window and my order total was $6.60 and I was told that it would be 5 mins for a my baked potato (this is when I got to the window and paid already..... I wasn't told this when I ordered). I then asked for my money back and was told that I could get something else because the manager didn't know how to do a refund and that she had just started there. I told the young lady that took my order, so I can't get my money back and I was told her that her manager didn't no how to do refunds and that the regional manager lived in Florida. I told the young lady that I wanted a refund and her manager needed to call her regional manager to get her to get me my refund. I looked at at my receipt and it wasn't what I ordered....I told the young lady that took my order that my receipt isn't what I ordered and she asked me for my receipt and now, I have my refund...Very unprofessional.......the manager never spoke with me until she finally was able to get my refund. The manager was relating messages through the young lady that took my order and said she had been there for a month and her manager didn't no how to do refunds. I will NEVER EVER go to Wendy's again
Atmosphere: 1
Food: 1
Service: 1
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