Zaxby's Chicken Fingers & Buffalo Wings

This location is either serving real hard cookies or raw cookies

Arrived at 3:50 pm about the same time as what I thought was a customer.
It was a rep from Aflac trying to sell the cashier a policy.
The cashier never looked up or acknowledged that I was there to place an order.

Service: 1

One of the best fast food places in the area

Drive thru exceptional service, quick food hot and taste great

Food: 5

Service: 5

I placed an online order and got home to eat it , as i’m eating i find a black hair on my chicken tenders. i know it’s not my hair because my hair is red. this is actually disturbing to see after i had already eaten half of my food

Atmosphere: 5

Food: 1

Service: 3

The service was great. A nice guy who seemed to be in management helped carry our food to the car. But I got home & was very upset because not 1 sauce was put in the box/bags. I bought extra sauces and not even the sauce that was supposed to come with the meal was there.

Atmosphere: 5

Food: 3

Service: 5

Drive thru

Food: 5

Service: 5

The most disgusting signature chicken sandwich ever tasted, then my son ordered the same with a different sauce and they forgot to add it, then charged for the sauce. And I should have slipped on the floor where there was 20 ft of water

Atmosphere: 1

Food: 1

Service: 1

Great food but are hair nets & hygiene a thing of the past now? Eating in the back wearing gloves then making food with the same gloves? Gross.

Atmosphere: 5

Food: 4

Service: 4

They are always nice and patient. And the food is ready in a timely matter

I was shorted and item on my order that was delivered. I drove up there to get it and waited nearly 15 minutes to be acknowledged. Once o explain the issue the Assistant Manager refused to give me the item. He said it was not there problem once the order leaves the store. He said I couldn't prove that it wasn't picked up and I told he couldn't prove that it was. He acted like it was coming out his check. I am now out the money and the item. I eat at Zaxbys at least twice a week. The service at this store has been subpar my last couple of trips. I won't be back to any location because I'm not going to support a place thay basically calls me a liar and refuses to give me what I paid for.

The girl with the long black wig in a ponytail and glasses was extremely rude to me.

Today for lunch, I visited my local Zaxby's. It was VERT disappointing. I knew the regular manager was not in. First of all, there was NO energy when we entered the buildung. I ordered my food and stood to wait for it. I waited and I waited. I noticed several bage accumulating o. The counter. I thought surely one of those couldnt be mine. But when one of the associates started checking the tickets and callings names, the first she called was my sister's. Then mine. I accepted both bags of food and proceeded to our table. Upon opening my food, it just didn't look appetizing. Naturally, I go to the fries first. They were hard, not even warm. I was immediately done after having paid $17 for my lunch. I take the fries back to the counter. An associate tells the kitchen staff that I wanted the fries replaces. And I'm told it would be 4 minutes. My reaping was I've waited more than 4 minutes for those fries and they weren't hot. So I go back to t table and wait more. I aye my chicken and waited. I drank of my tea and I waited. So I finished my food ND still no fries. By now it's Been at lest 20 minutes. So I'm over it. I want a refund. When I get to the counter, the kitchen staff is pumping food out. But my fries were not in site. The kitchen staff ses me at the counter. It was obvious she had prepared the fries and had them just sitting. So the lady just grabs the box and sits it in the window of the counter like I'm supposed th accept it and eat it. 4 minute fries 20 minutes later???? I don't think so. I said no ma'am. I'm done with my food, there are no fries for more than 20 minutes. I only want a refund. Sha barely apoligizes.apologizes. she asked me if I wanted it to go to the car or if I wanted card. I said back to the card. And she refunde my card.

Absolutely insane having to spend $14 on 10 wings, $2 on slaw, and $3 on a drink. That’s nearly $20 for just wings, slaw, and a drink. No side. You wanna know why this dining room is empty? Because of your insane prices. Won’t be back.

Food: 3

Service: 5

Customer service in The evening time is awful! This is the second time I have decided to go to Schillinger Road location and both times . I have been made to worry if they are messing with my food. The young lady and young man last night were rude as they come. I felt very uncomfortable. The young lady definitely should find another job if she hates to be there so much she has to be rude to paying customers. The young man was not as bad but I will not be back to that location.