Zaxby's Chicken Fingers & Buffalo Wings
950 Schillinger Rd S, Mobile
(251) 607-7645
Recent Reviews
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Absolutely insane having to spend $14 on 10 wings, $2 on slaw, and $3 on a drink. That’s nearly $20 for just wings, slaw, and a drink. No side. You wanna know why this dining room is empty? Because of your insane prices. Won’t be back.
Food: 3
Service: 5
Customer service in The evening time is awful! This is the second time I have decided to go to Schillinger Road location and both times . I have been made to worry if they are messing with my food. The young lady and young man last night were rude as they come. I felt very uncomfortable. The young lady definitely should find another job if she hates to be there so much she has to be rude to paying customers. The young man was not as bad but I will not be back to that location.
All around, pretty good food.
Atmosphere: 4
Food: 5
Service: 5
On September 15th 2024 I went to this location to talk to the manager about the treatment I received from another location 6551 airport boulevard. On September 14th at 4:30 p.m. 6551 airport boulevard I purchased $48.32 worth of food.
The 20 piece traditional wings did not have any wimpy sauce on them, completely plain. I called the manager at the airport boulevard location that evening and she said bring back the food and I said well I live across town cannot do so tonight. She said bring it back the next day so that is what I did. Without my knowledge my wife had eaten some of the wings and the manager said she cannot do anything for me because some of the wings had been eaten. I told her I doubt she would be able to resell the wings even if they were not eaten.
She told me she could not help me at all because some of the food was eaten. So I did not argue with her I just left and said thank you.
I explained this to the manager at this location on schillinger road.
He was understanding and apologized on behalf of Zaxby's.
I told him me and my wife eat at Zaxby's 2 to 3 times a month.
He looked at the ticket and saw everything that I had purchased and made me everything that was on the ticket and offered me a drink while I waited.
He went beyond the call of duty to help me and apologized for the inconsiderate treatment at the other location 6551 airport boulevard.
This location on Schillinger road has a Caring Manager that will Help you with any type of problem with your order. I'm
I am waiting on a phone call from the district manager about the situation.
I am eager to talk with him or her about Zaxby's policies and why their managers are so different on how they treat customers. Today is September 22nd I am surprised that the district manager has not called me yet. I also want to inform him a coworker told me that he and his family had a problem also at the 6551 airport boulevard location dining in.
The manager would not correct a problem with their food and the employees laughed at them as they exited the restaurant.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through last night. We sat there for quite a while.
The food was pretty good, but the fries had a bit too much salt on them. Also, my kid didn't get very many fries!
Atmosphere: 5
Food: 4
Service: 4
The cheesecake bites with the strawberry sauce are amazing!!!
Food: 5
Service: 5
Recommended dishes: The Cobb, Asian Sensation Salad
My order was from inside the store.. for some reason it was bagged to go .. no problem .. I simply sat to eat .. no napkins in the bag .. why a to go order with no napkins?? .. had to ask for napkins because they are not available without asking.
Atmosphere: 4
Food: 3
Service: 4
Cynthia was so helpful after my bf came and was told they wouldn’t be able to fulfill our order. She is what every employee should exemplify. Thank you again Cynthia!
Atmosphere: 4
Food: 5
Service: 3
Good food and quick drive-through.
Atmosphere: 4
Food: 4
Service: 4
The food is generally good, and the prices are great.
Food: 4
Service: 5
Restaurantji Recommends
The food was cold. Service wasn't its best. The dining area was uncleaned. The restroom ? hadn't been cleaned in a while.
Atmosphere: 2
Food: 2
Service: 2
Cynthia was so helpful after my bf came and was told they wouldn’t be able to fulfill our order. She is what every employee should exemplify. Thank you again Cynthia!
Atmosphere: 4
Food: 5
Service: 3
The food was cold. Service wasn't its best. The dining area was uncleaned. The restroom ? hadn't been cleaned in a while.
Atmosphere: 2
Food: 2
Service: 2
They never get orders right. I have spent a great deal of money here receipts to prove it too. They are bad about asking you to pull through and wait at the drive thru. Which you don’t have to do by the way! They forget item and that is why I won’t pull up and wait. The fries are cold so I ask for well some toast and fries. Instead of pulling forward I asked for refund it took longer to refund the money than they could have provided the order. Oh to which I have order the same before and not asked to pull forward and the attitude to which the money was returned so lovely.
Atmosphere: 1
Food: 1
Service: 1
Amazing!
Atmosphere: 5
Food: 5
Service: 5
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