I placed a group order online through the Applebees website for delivery and it was a disaster. My 8 oz steak meal was not delivered and another meal was not prepared correctly (Mac and cheese didn’t have cheese on it. SMH) James, the manager, was absolutely no help. He told me the delivery driver must’ve stolen my food. The delivery driver said they delivered what the restaurant gave them. At the end of it all I was left without a meal. Had I known that when you order through the Applebees website they use a 3rd party delivery (door dash) I could have made other arrangements to avoid this issue altogether. I would’ve liked my money back for the meals that were messed up since I had to order more food; instead, all I am left to do is write this review. SMHPlease, if you are an organization, I strongly urge you to not eat here. James manages this place poorly and will not be any help if you encounter an issue.
Service: 1
Tiffany Jackson
Called this Apple Bees to place a to go order and the MANAGER that answered the phone said he didn’t have anyone there to take my order but he standing right here not doing nothing while I’m waiting on my food. I asked him why he couldn’t take my order and he said he didn’t have anyone to take it. Smh I’ll never recommend this place to anyone. Satisfaction is the key to customer service and he didn’t even take my order I had to order online like he said which meant I was driving headed there and had to pull over just to order online. This is lazy. #JAMESRABY
Eddie Arrington
I had been craving a steak all week! My wife and I placed a Togo order at the bar inside and was never asked what kind of salad dressing or sides with our meals. After getting home I noticed my steak was not prepared like I wanted, which was medium well and I did not want the sides that came with it. I wanted double fries. No dinner that night. I returned the meal with receipt the next day for a remake with sides I wanted. I cut the steak once down the middle in the restaurant and It seemed to be as I wanted it. When I got home and cut the steak up I found it was worse than the first one I just returned. It seems the cook is not checking the internal temperature (150°-155° for medium well) since the steaks are cut very thick. I left a detailed message for the manager to call me back since I work 70 hours a week and after 3 days and no response all I could do was leave this review.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Wonton Tacos
Yo Marvin
I guess the staff wasn't up to the job tonight, ?
Atmosphere: 1
Food: 1
Service: 3
Laura P
Took them almost a hour to seat us! After being told it would be a 15 minute wait. We also were seated after two guest the we were in front of! Just for us to be seated all the way in the back of the restaurant at a table that the light wasn’t even working on! The waitress didn’t give us time to sit and enjoy the food. She brought the ticket out before we even got a chance to reorder other items! Felt rush everyone was unprofessional. The waitress was also on her phone having a full blown conversation while taking payment! Don’t recommend! We will never return!
Atmosphere: 1
Food: 1
Service: 1
Kerriarcus Davis
Waiter is walking around with her thumb in her Mouth ... That is so Unsanitary... handling Food n Alcohol.... I am devastatedI can't eat under these types of conditions COVID is very much still a issue ..Kid-friendliness: My kids are cleaner then these waitersThey Just nasty
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Spinach Dip
wendi little
Not too sure what the point of curbside pickup is when you sit and wait 20 minutes past your schedule pick up time and STILL have to go inside to get your order, then be net with attitude from the person working the pick up register. Never again. This was a lesson learned.
The servers were rude. And our order was completely wrong. We sent it back twice and it still has wrong.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Appetizer Sampler
Derrick Davis
The Food Was Hot And Freshly Made. Our Server Was Jasmine H., And She Was Outstanding. We Didn't Have To Wait Long On Anything And Cudos To The Cook. I Had The Fries And The Cheeseburger, Which Both Were Very Flavorful And My Wife Had The Chicken Nachos, And They Were Made To Perfection. We Really Enjoyed Our Lunch And We Will Most Definitely Be Back, Thanks Jasmine H. For Your Outstanding Service, We Really Appreciate Great Service With An Awesome Atmosphere At The Corner Of Zelda Road And Vaughn Road Here In Montgomery, Alabama.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Caesar Salad, Classic Chicken Broccoli Alfredo, Chicken and Pasta, Mozzarella Sticks, Quesadilla Burger and Fries, Appetizer Sampler, Chicken Alfredo, Buffalo Wings, Bourbon Chicken with Shrimp and Loaded Mashed Potatoes, Ribs, Grilled Salmon with Broccoli and Potatoes, Riblets, Spinach Dip, Riblet Platter, Chicken and Broccoli Pasta
Kim Kya
Went to a lunch date with my family during Christmas vacation...Service was excellent. Our server was phenomenal. Enjoyed our meals. Will definitely go there again when I'm in Alabama.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Quesadilla Burger and Fries, Appetizer Sampler, Tex Mex Shrimp Bowl, Bourbon Chicken with Shrimp and Loaded Mashed Potatoes, Ribs, Spinach Dip, Menu
Frances A Robinson
The food was super good ? love the bartender he was so friendly and so laughter. I went around lunch time on12/13/ 2023. What a pleasure and clean atmosphere that he was
Atmosphere: 5
Food: 5
Service: 5
Scott Devine
Great service on a Friday night! Our server was prompt and got everything right. The food was the fastest I’ve seen in a while. Food was piping hot and tasted great. I forgot our servers name, but he was on top of it all night. Definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Bourbon Chicken with Shrimp and Loaded Mashed Potatoes
I placed a group order online through the Applebees website for delivery and it was a disaster. My 8 oz steak meal was not delivered and another meal was not prepared correctly (Mac and cheese didn’t have cheese on it. SMH) James, the manager, was absolutely no help. He told me the delivery driver must’ve stolen my food. The delivery driver said they delivered what the restaurant gave them. At the end of it all I was left without a meal. Had I known that when you order through the Applebees website they use a 3rd party delivery (door dash) I could have made other arrangements to avoid this issue altogether. I would’ve liked my money back for the meals that were messed up since I had to order more food; instead, all I am left to do is write this review. SMHPlease, if you are an organization, I strongly urge you to not eat here. James manages this place poorly and will not be any help if you encounter an issue.
Service: 1
Called this Apple Bees to place a to go order and the MANAGER that answered the phone said he didn’t have anyone there to take my order but he standing right here not doing nothing while I’m waiting on my food. I asked him why he couldn’t take my order and he said he didn’t have anyone to take it. Smh I’ll never recommend this place to anyone. Satisfaction is the key to customer service and he didn’t even take my order I had to order online like he said which meant I was driving headed there and had to pull over just to order online. This is lazy. #JAMESRABY
I had been craving a steak all week! My wife and I placed a Togo order at the bar inside and was never asked what kind of salad dressing or sides with our meals. After getting home I noticed my steak was not prepared like I wanted, which was medium well and I did not want the sides that came with it. I wanted double fries. No dinner that night. I returned the meal with receipt the next day for a remake with sides I wanted. I cut the steak once down the middle in the restaurant and It seemed to be as I wanted it. When I got home and cut the steak up I found it was worse than the first one I just returned. It seems the cook is not checking the internal temperature (150°-155° for medium well) since the steaks are cut very thick. I left a detailed message for the manager to call me back since I work 70 hours a week and after 3 days and no response all I could do was leave this review.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Wonton Tacos
I guess the staff wasn't up to the job tonight, ?
Atmosphere: 1
Food: 1
Service: 3
Took them almost a hour to seat us! After being told it would be a 15 minute wait. We also were seated after two guest the we were in front of! Just for us to be seated all the way in the back of the restaurant at a table that the light wasn’t even working on! The waitress didn’t give us time to sit and enjoy the food. She brought the ticket out before we even got a chance to reorder other items! Felt rush everyone was unprofessional. The waitress was also on her phone having a full blown conversation while taking payment! Don’t recommend! We will never return!
Atmosphere: 1
Food: 1
Service: 1
Waiter is walking around with her thumb in her Mouth ... That is so Unsanitary... handling Food n Alcohol.... I am devastatedI can't eat under these types of conditions COVID is very much still a issue ..Kid-friendliness: My kids are cleaner then these waitersThey Just nasty
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Spinach Dip
Not too sure what the point of curbside pickup is when you sit and wait 20 minutes past your schedule pick up time and STILL have to go inside to get your order, then be net with attitude from the person working the pick up register. Never again. This was a lesson learned.
Atmosphere: 1
Food: 4
Service: 1
Best time I ever
Atmosphere: 5
Food: 5
Service: 5
I was greeted courteously As a doordash.
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The servers were rude. And our order was completely wrong. We sent it back twice and it still has wrong.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Appetizer Sampler
The Food Was Hot And Freshly Made. Our Server Was Jasmine H., And She Was Outstanding. We Didn't Have To Wait Long On Anything And Cudos To The Cook. I Had The Fries And The Cheeseburger, Which Both Were Very Flavorful And My Wife Had The Chicken Nachos, And They Were Made To Perfection. We Really Enjoyed Our Lunch And We Will Most Definitely Be Back, Thanks Jasmine H. For Your Outstanding Service, We Really Appreciate Great Service With An Awesome Atmosphere At The Corner Of Zelda Road And Vaughn Road Here In Montgomery, Alabama.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Caesar Salad, Classic Chicken Broccoli Alfredo, Chicken and Pasta, Mozzarella Sticks, Quesadilla Burger and Fries, Appetizer Sampler, Chicken Alfredo, Buffalo Wings, Bourbon Chicken with Shrimp and Loaded Mashed Potatoes, Ribs, Grilled Salmon with Broccoli and Potatoes, Riblets, Spinach Dip, Riblet Platter, Chicken and Broccoli Pasta
Went to a lunch date with my family during Christmas vacation...Service was excellent. Our server was phenomenal. Enjoyed our meals. Will definitely go there again when I'm in Alabama.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Quesadilla Burger and Fries, Appetizer Sampler, Tex Mex Shrimp Bowl, Bourbon Chicken with Shrimp and Loaded Mashed Potatoes, Ribs, Spinach Dip, Menu
The food was super good ? love the bartender he was so friendly and so laughter. I went around lunch time on12/13/ 2023. What a pleasure and clean atmosphere that he was
Atmosphere: 5
Food: 5
Service: 5
Great service on a Friday night! Our server was prompt and got everything right. The food was the fastest I’ve seen in a while. Food was piping hot and tasted great. I forgot our servers name, but he was on top of it all night. Definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Bourbon Chicken with Shrimp and Loaded Mashed Potatoes