They were rude not inviting. I explained we were coming from another state we never been there before she had nothing to say the food wasn't good . Nor did they apologize for the mistakes.
James
Great establishment customer service was excellent!!
Solo Vinson
Great food
Roderrise Wade
Food Was Great , It Was Fresh Great Customer Service & Didn’t Take Long At All
Nicole Lewis
Food was awesome
Rhonda Price
Very fast service. Great food.
Atmosphere: 5
Food: 5
Service: 5
Taylor C. B.
Reading others’ reviews, I see my previous experiences in waiting over 20min for an order & having to walk inside to find I’ve been forgotten about is not an unusual customer experience for this location. Despite those incidents, my bf wanted me to try a grilled chicken rice bowl after recently enjoying one himself from another location. It was only 7:20-30p on a Friday night & Eastchase was buzzing with people as usual, but We questioned if they were open considering the parking lot was empty & no cars in drive thru. We pull up to the speaker anyway & were politely greeted. Unfortunately, we were unable to order. They informed us that they weren’t serving grilled food (like grilled chicken for the rice bowl) because they already cleaned the grill and stopped using it for the night. I asked what time they closed and was told 10p. We left disappointed & confused as to why they would close the grill 2.5hrs before closing. We ended up going next door to Popeyes.
Parking: Usually sparse whenever driving by.
Atmosphere: 1
Food: 3
Service: 2
Brian Chapman
Management was great when they first opened. After COVID it went downhill. MANY times they had all of the doors locked limiting access to the bathrooms and inside. This last visit 2/1/25 just witnessed better Management thankfully.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese, Breakfast Chicken Biscuit, A Bag of Sausage Biscuits, Steak Egg and Cheese Biscuit, Biscuits and Gravy, Boberry Biscuits, Sausage Egg & Cheese Biscuit
Disappointed. This day our orders of crispy chicken was cold, mushy, and very pink near the bone; the mashed potatos were cold and had no taste; the biscuits were dry; and the cold slaw was OK. IMO, it would have helped if the chicken had been crispy, if the potatos had some seasoned gravy, and if the biscuits were moistened with butter. I'll try the new Bo* (Bojangles) location in Prattville AL to compare meal qualities.
Atmosphere: 3
Food: 3
Service: 3
Rae Self
Waited in the checkout for 19 min on 2 pieces of chicken both us and the car in front walked in from the drive thru staff was leaned against the counter orders ready refusing to bring orders out.
Food: 3
Service: 1
Angela Alexander
We stopped by on our road trip and the food was fresh & hot!
Kid-friendliness: Kids meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Rachel Bullard
The food was ok but we waited for 30 minutes to get our food. They had us pull over in a spot to wait for Bo Rounds. I know it's doesn't take 30 minutes for Bo Rounds.
First off
They were rude not inviting. I explained we were coming from another state we never been there before she had nothing to say the food wasn't good . Nor did they apologize for the mistakes.
Great establishment customer service was excellent!!
Great food
Food Was Great , It Was Fresh Great Customer Service & Didn’t Take Long At All
Food was awesome
Very fast service. Great food.
Atmosphere: 5
Food: 5
Service: 5
Reading others’ reviews, I see my previous experiences in waiting over 20min for an order & having to walk inside to find I’ve been forgotten about is not an unusual customer experience for this location. Despite those incidents, my bf wanted me to try a grilled chicken rice bowl after recently enjoying one himself from another location. It was only 7:20-30p on a Friday night & Eastchase was buzzing with people as usual, but We questioned if they were open considering the parking lot was empty & no cars in drive thru. We pull up to the speaker anyway & were politely greeted. Unfortunately, we were unable to order. They informed us that they weren’t serving grilled food (like grilled chicken for the rice bowl) because they already cleaned the grill and stopped using it for the night. I asked what time they closed and was told 10p. We left disappointed & confused as to why they would close the grill 2.5hrs before closing. We ended up going next door to Popeyes.
Parking: Usually sparse whenever driving by.
Atmosphere: 1
Food: 3
Service: 2
Management was great when they first opened. After COVID it went downhill. MANY times they had all of the doors locked limiting access to the bathrooms and inside. This last visit 2/1/25 just witnessed better Management thankfully.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese, Breakfast Chicken Biscuit, A Bag of Sausage Biscuits, Steak Egg and Cheese Biscuit, Biscuits and Gravy, Boberry Biscuits, Sausage Egg & Cheese Biscuit
These new bo berry cobbler a must 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Disappointed. This day our orders of crispy chicken was cold, mushy, and very pink near the bone; the mashed potatos were cold and had no taste; the biscuits were dry; and the cold slaw was OK. IMO, it would have helped if the chicken had been crispy, if the potatos had some seasoned gravy, and if the biscuits were moistened with butter. I'll try the new Bo* (Bojangles) location in Prattville AL to compare meal qualities.
Atmosphere: 3
Food: 3
Service: 3
Waited in the checkout for 19 min on 2 pieces of chicken both us and the car in front walked in from the drive thru staff was leaned against the counter orders ready refusing to bring orders out.
Food: 3
Service: 1
We stopped by on our road trip and the food was fresh & hot!
Kid-friendliness: Kids meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The food was ok but we waited for 30 minutes to get our food. They had us pull over in a spot to wait for Bo Rounds. I know it's doesn't take 30 minutes for Bo Rounds.
Dietary restrictions: Minimal
Kid-friendliness: Seems to be.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese, Breakfast Chicken Biscuit, Boberry Biscuits
The restrooms were filthy and had just opened. Gross poo smeared everywhere.
Atmosphere: 1
Food: 3
Service: 3
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