The young lady working was fantastic, however they were busy and only had her working. The owners and management of this location should be ashamed for doing business like this.
Atmosphere: 1
Food: 5
Service: 1
Gialana
I am pretty picky but not one single bad thing can I say about their ice cream. It is unbelievably divine. I got a double of strawberry on the waffle cone & OMG! Omg! SO GOOD! I need to see if they have yoghurt?ice cream. I AM GOIN’ TO GET FAT! ?
Sam Hoyt
I love Bruster's, though I highly recommend avoiding this location. If there is even one customer in front of you, you'll be waiting at least 30 minutes. It's honestly mind boggling!
Atmosphere: 1
Service: 1
Sharoyal Lark
Cake batter was nasty the other flavors are good
Pallavi Mohanty
We love Brusters. We had it on the way back home(Georgia) and loved the ice cream but I left my phone on the bench. I realized that when we were 20 miles away from that place. I called them from my husband's phone and they kept my phone. So thankful for your kind gesture. Will surely stop by this Bruster's on my next visit. Thank you so much :)
Cody Bao
Great icecream.
Cindy A.
Awful! I really wanted a strawberry milkshake. I ordered a large because I was going to share with my husband. It was all milk. You could barely taste the strawberry and only a hint of sweetness. There may have been one scoop of ice cream in this so called "shake" and I paid over $8.00 for this! Either someone doesn't know how to make a milkshake or they are just trying to make up the losses from the pandemic. The latter is probably the truth. I will never go back.
Nick Stockdale
Watched your employee Chris handle a full drive thru and walk up customer by himself. No help on a Friday night and he smiled and had great customer service skills. Give that guy a raise.
Kimberly Washington
The worker was real nice and polite. Can't remember his name but he was a joy.
A. Gayle
There was one young lady working when we stopped by. There was a bit of a wait, but we could tell that she was trying her best to get the orders completely in a timely manner. She was very polite and apologetic for the wait. If ever in the area again, we'd visit this location rather than the one on Vaughn Road.
Service no good. Was at drive through for like 5 minutes with nobody visible in store. When somebody finally showed up they were rude to me and unpleasant.
Kay B.
I had to repeat my order for a chocolate Sunday five times. It had Only a tiny amount of hot fudge. This is not like the Brewsters on Vaughn Road has always been
Michael J
Alot of options but no indoor seating. I was a little disappointed they don't sell smoothies but the ice cream was decent. Staff is just a little slow moving. Worth checking out though.
Lenette Parris
I know its hotter than hot outside but my shake was melting when they gave it to me. They didn't ask me about the whipped cream or cherry, but it was melted on top because straight cream is what I first tasted. The cherry was down bottom when I finished it up. I guess I just prefer a really thick shake. Okay vanilla cherry and turtle tracks flavors. Probably just hotter inside with those freezers working overtime. I used drive through. Woman was most polite and service was quick.
yatarra miles
I purchased a regular waffle cone with butter pecan ice cream. The waffle cone was so thin it was a race against time eating it because the ice cream was oozing from the outside of the entire cone. Thank God I asked for more napkins because it was a mess. The texture that should be outside of waffle cones were not there. It was like they are attempting to stretch the waffle batter/mix to save money. I’m a regular at Bruster’s but this was my first time trying the Chantilly location. It was horrible. Nothing like the one I had yesterday at the Vaughn Rd location. Really wish I could’ve taken a picture but it was too messy to even think about touching my phone.
The young lady working was fantastic, however they were busy and only had her working. The owners and management of this location should be ashamed for doing business like this.
Atmosphere: 1
Food: 5
Service: 1
I am pretty picky but not one single bad thing can I say about their ice cream. It is unbelievably divine. I got a double of strawberry on the waffle cone & OMG! Omg! SO GOOD! I need to see if they have yoghurt?ice cream. I AM GOIN’ TO GET FAT! ?
I love Bruster's, though I highly recommend avoiding this location. If there is even one customer in front of you, you'll be waiting at least 30 minutes. It's honestly mind boggling!
Atmosphere: 1
Service: 1
Cake batter was nasty the other flavors are good
We love Brusters. We had it on the way back home(Georgia) and loved the ice cream but I left my phone on the bench. I realized that when we were 20 miles away from that place. I called them from my husband's phone and they kept my phone. So thankful for your kind gesture. Will surely stop by this Bruster's on my next visit. Thank you so much :)
Great icecream.
Awful! I really wanted a strawberry milkshake. I ordered a large because I was going to share with my husband. It was all milk. You could barely taste the strawberry and only a hint of sweetness. There may have been one scoop of ice cream in this so called "shake" and I paid over $8.00 for this! Either someone doesn't know how to make a milkshake or they are just trying to make up the losses from the pandemic. The latter is probably the truth. I will never go back.
Watched your employee Chris handle a full drive thru and walk up customer by himself. No help on a Friday night and he smiled and had great customer service skills. Give that guy a raise.
The worker was real nice and polite. Can't remember his name but he was a joy.
There was one young lady working when we stopped by. There was a bit of a wait, but we could tell that she was trying her best to get the orders completely in a timely manner. She was very polite and apologetic for the wait. If ever in the area again, we'd visit this location rather than the one on Vaughn Road.
Restaurantji Recommends
Service no good. Was at drive through for like 5 minutes with nobody visible in store. When somebody finally showed up they were rude to me and unpleasant.
I had to repeat my order for a chocolate Sunday five times. It had Only a tiny amount of hot fudge. This is not like the Brewsters on Vaughn Road has always been
Alot of options but no indoor seating. I was a little disappointed they don't sell smoothies but the ice cream was decent. Staff is just a little slow moving. Worth checking out though.
I know its hotter than hot outside but my shake was melting when they gave it to me. They didn't ask me about the whipped cream or cherry, but it was melted on top because straight cream is what I first tasted. The cherry was down bottom when I finished it up. I guess I just prefer a really thick shake. Okay vanilla cherry and turtle tracks flavors. Probably just hotter inside with those freezers working overtime. I used drive through. Woman was most polite and service was quick.
I purchased a regular waffle cone with butter pecan ice cream. The waffle cone was so thin it was a race against time eating it because the ice cream was oozing from the outside of the entire cone. Thank God I asked for more napkins because it was a mess. The texture that should be outside of waffle cones were not there. It was like they are attempting to stretch the waffle batter/mix to save money. I’m a regular at Bruster’s but this was my first time trying the Chantilly location. It was horrible. Nothing like the one I had yesterday at the Vaughn Rd location. Really wish I could’ve taken a picture but it was too messy to even think about touching my phone.