Burger King
25 E Selfridge St Bldg. 1114, Montgomery
(334) 265-3913
Recent Reviews
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The food is very, fresh, and hot .
Atmosphere: 5
Food: 5
Service: 5
The employees working were amazing! So sweet to our kids and family, it actually made our whole trip into Montgomery today! What a lovely experience and one lady was just so sweet and helpful to our family! Very clean, quick service, and today they had the best staff!
Atmosphere: 5
Food: 4
Service: 5
I understand being understaffed but the employees here move so slow except the one lady here at lunch today. She was helpful and apologetic for my burger and fries taking thirty minutes. They didn’t have vanilla mix for the shake machine so I had to ask for a refund in the app and the burger I got wasn’t the one I ordered. The fries were great and fresh and the burger was cold. We went across the road to Hardee’s and got a shake
Atmosphere: 5
Food: 4
Service: 4
Relatively consistent service and food quality. Not sure why, though, it has taken them six months to repair the drive through order machine 🤷♀️
Atmosphere: 2
Food: 4
Service: 4
Awesome and polite customer service. Cleanliness is top tier. Food is extremely fresh .
Atmosphere: 5
Food: 5
Service: 5
Tried to order at the drive thru at 5 minutes til closing time - they asked me for my order, I gave it, and then silence. Drove over to the window after almost 10 minutes of silence and saw they were cleaning up. No one came to the window, they just ignored me except for one person who motioned that they closed at 5. I get it if I was too late but don’t ask me for my order and then give me the silent treatment!
Atmosphere: 1
Food: 1
Service: 1
I ordered a double and got a room temp single with no cheese that was absolutely swimming in mayo and catch-up. They have a sign on the speaker that says they are short staffed... But the staff they do have is rude and very obviously hate their jobs and everyone they are serving seems to be an unforgivable nuisance just for ordering to begin with. I hate getting food here when I'm on base and I try to avoid it tbh, but sometimes you just have to. Iykyk. I wish we could get a burger place that has some semblance of customer service and better products on our base instead. We have limited choices on base as it is, why should BK get to be one of the choices? Honestly, it's such a miserable place to try to get a meal. Even if it is "fast food" this is still really bad. Every time it is something ???
Atmosphere: 1
Food: 1
Service: 1
Had a bacon/egg-n-cheese croissant that has stale bread and the sandwich was cold....the lady at the register was not at all xustomer friendly.Fast food chains have gone down in service, customer services and quality of products. These trends are spreading while prices steadily soaring!!This trend is shutting down the fast food industry.
Atmosphere: 4
Food: 2
Service: 2
Dining room is permanently closed. Lame.
Vast improvement from past experiences. Haven't been here in a while. Service was quick and the food was well prepared.
Restaurantji Recommends
I hate to give a place on base a 1 star review, but this is the worst fast food establishment I have ever patronized. The broilers are frequently down and a couple of the employees have been extremely rude. I typically go off base and hit the Day Street McDonalds these days.
I really don't like the attitudes of the women working the drive thru in the morning. They seem as if they hate their jobs. Never want you to complete your order before they tell you to pull forward. When I get my bag I have to sit at the window to make sure I have everything. Not a good experience at all.
Still drive thru only, which is crazy.
One month and counting without an ice machine
Store was closed at 8pm I don’t know why it states open till 12pm.
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