This poor young lady is here by herself. I visibly watched the other employee (maybe manager) yelling on her cell phone outside of the door that's right outside the window then yell something to this employee and leave, speeding off in her white car. Pretty sure it was a Sonata. I can see this young lady inside doing her best and she's 5 cars deep at 6:20am. 5 stars to her! 3 stars for poor management. I get things come up but really? The young lady was very nice when bringing my food to my car. Maybe yall should promote her? She deserves it. Thank you ma'am. You were a rockstar. Boo hiss to those that left you there alone.
JIMMIE THOMPSON
The onion rings where cooked to long. And the hamburger was thrown together.
Denise OLDES
They only had chocolate shakes Bathroom was broken.
Charles Trotter
I ordered 2 sausage biscuits for $1.99 each. When I was asked to pay I was told I owed $5.50. There was no way that added up correctly and I said as much. I was told to pull over and someone would come out and explain it to me. This was said in a tone that one would use to talk to a bothersome child. When she came out with my food and explanation, she vaguely indicated that their prices had increased and that when you added in the very confusing taxes this was the total you got. I asked for my receipt and was treated like this was an unusual request. A different employee brought it to me, then went right back in. The receipt showed 2 sausage biscuits for a subtotal of $5.00 with 50 cents tax. I went inside the store and pointed out how this price didn't match the menu and that the tax wasn't confusing at all. 2 x $1.99 =$3.98 plus 10% = $4.38 total. The girl explained that she had given me the two for $5 deal. This means she was either too stupid to be handling money, or she'd intended on refunding herself the "mistake" after I left. Either way, I got my money, no apology, and my food.
Charlie
Before I write a review I try to visit a restaurant a couple times, with the understanding that sometimes the staff had a bad day. That being said, Upon my visit tonight I have solidified my opinion, and it's not positive.Tonight I placed an online order, which cuts out confusion and ensures the meal is accurate. However upon opening my meal I discovered the chicken nuggets were dried out(old) and burned. The patty on my burger was likewise chewy and crunchy. They had also left out the large fried I had ordered.Their soda machine in the lobby has been "broken" for 2 months now, and their drive through soda fountain has "no power". While dining in the lobby, at 5:00PM I saw several patrons being told the lie that Burger King's Lobby was closed for the night, It does not close until 11PM. I went to the counter to see about getting the large fries I ordered, and was immediately met by being challenged. My order was online, and I was not given a physical reciept, they opted to give me a small fry instead of the large I ordered. So with this, I highly suggest avoiding the Burger King on Carter Hill Road. You'll find better, fresher food at the gas station next door.I've been to a lot of places, and this Burger King is by far the worst fast food restaurant in Montgomery.Slow serviceOld foodMissing items in my orderStaff that does not listenMessy urine soaked restroomsVegetarian options: Impossible burgerParking: Large vacant lotsWheelchair accessibility: Ramp access and wide pathways within store
James Phillips, Jr. (Chuck)
Fast & Friendly Customer Service! Delicious & hot/fresh food!
Kela Wright
The manager with the dry blonde braids going straight back has a very nasty rude attitude! Yelling and rolling her eyes at customers smh the worst location ever.Kid-friendliness: My kid was with me.
Gayla McCarthy
The worst location in Montgomery period!!! Takes forever to get your food, the lady at the front is disgusting (attitude), only the women are working while the men sit down and watch. Absolutely not worth the time or the headache.
Katherine King
Nice and clean. Great customer service. Yummy burgers!
David Sotru
Don't deserve a one star poor business practice all I can say
I was very, very dissatisfied with my Impossible Whopper and could not eat any of it! It had mustard put on it! I cannot eat that on my burger. I had been told that Whoppers don't have mustard put on them.It wasn't until I left that I noticed that I didn't see a receipt either. I tried calling but no one would answer. I would like to have spoken to the manager before posting, but I couldn't because no one answered the phone.
Amber S.
We were inside about to order and there were others in there as well. We were told we would have to go through the drive through to place our order but the other folks were not told that. They were very rude for no absolute reason. Do NOT refer this place to eat just passing through.
Greg Vick
You’d really think that the person wouldn’t put this on a burger. Luckily I saw it before I bit into it. While I know Fast Food is hard work, there was no one in the store and I was the only one in the drive through. This is just not paying attention to what you’re doing. Try to do better.
Kashayla Brown
Forest service the fries was cold and I told him no onions and it was very slow
This poor young lady is here by herself. I visibly watched the other employee (maybe manager) yelling on her cell phone outside of the door that's right outside the window then yell something to this employee and leave, speeding off in her white car. Pretty sure it was a Sonata. I can see this young lady inside doing her best and she's 5 cars deep at 6:20am. 5 stars to her! 3 stars for poor management. I get things come up but really? The young lady was very nice when bringing my food to my car. Maybe yall should promote her? She deserves it. Thank you ma'am. You were a rockstar. Boo hiss to those that left you there alone.
The onion rings where cooked to long. And the hamburger was thrown together.
They only had chocolate shakes Bathroom was broken.
I ordered 2 sausage biscuits for $1.99 each. When I was asked to pay I was told I owed $5.50. There was no way that added up correctly and I said as much. I was told to pull over and someone would come out and explain it to me. This was said in a tone that one would use to talk to a bothersome child. When she came out with my food and explanation, she vaguely indicated that their prices had increased and that when you added in the very confusing taxes this was the total you got. I asked for my receipt and was treated like this was an unusual request. A different employee brought it to me, then went right back in. The receipt showed 2 sausage biscuits for a subtotal of $5.00 with 50 cents tax. I went inside the store and pointed out how this price didn't match the menu and that the tax wasn't confusing at all. 2 x $1.99 =$3.98 plus 10% = $4.38 total. The girl explained that she had given me the two for $5 deal. This means she was either too stupid to be handling money, or she'd intended on refunding herself the "mistake" after I left. Either way, I got my money, no apology, and my food.
Before I write a review I try to visit a restaurant a couple times, with the understanding that sometimes the staff had a bad day. That being said, Upon my visit tonight I have solidified my opinion, and it's not positive.Tonight I placed an online order, which cuts out confusion and ensures the meal is accurate. However upon opening my meal I discovered the chicken nuggets were dried out(old) and burned. The patty on my burger was likewise chewy and crunchy. They had also left out the large fried I had ordered.Their soda machine in the lobby has been "broken" for 2 months now, and their drive through soda fountain has "no power". While dining in the lobby, at 5:00PM I saw several patrons being told the lie that Burger King's Lobby was closed for the night, It does not close until 11PM. I went to the counter to see about getting the large fries I ordered, and was immediately met by being challenged. My order was online, and I was not given a physical reciept, they opted to give me a small fry instead of the large I ordered. So with this, I highly suggest avoiding the Burger King on Carter Hill Road. You'll find better, fresher food at the gas station next door.I've been to a lot of places, and this Burger King is by far the worst fast food restaurant in Montgomery.Slow serviceOld foodMissing items in my orderStaff that does not listenMessy urine soaked restroomsVegetarian options: Impossible burgerParking: Large vacant lotsWheelchair accessibility: Ramp access and wide pathways within store
Fast & Friendly Customer Service! Delicious & hot/fresh food!
The manager with the dry blonde braids going straight back has a very nasty rude attitude! Yelling and rolling her eyes at customers smh the worst location ever.Kid-friendliness: My kid was with me.
The worst location in Montgomery period!!! Takes forever to get your food, the lady at the front is disgusting (attitude), only the women are working while the men sit down and watch. Absolutely not worth the time or the headache.
Nice and clean. Great customer service. Yummy burgers!
Don't deserve a one star poor business practice all I can say
Restaurantji Recommends
I was very, very dissatisfied with my Impossible Whopper and could not eat any of it! It had mustard put on it! I cannot eat that on my burger. I had been told that Whoppers don't have mustard put on them.It wasn't until I left that I noticed that I didn't see a receipt either. I tried calling but no one would answer. I would like to have spoken to the manager before posting, but I couldn't because no one answered the phone.
We were inside about to order and there were others in there as well. We were told we would have to go through the drive through to place our order but the other folks were not told that. They were very rude for no absolute reason. Do NOT refer this place to eat just passing through.
You’d really think that the person wouldn’t put this on a burger. Luckily I saw it before I bit into it. While I know Fast Food is hard work, there was no one in the store and I was the only one in the drive through. This is just not paying attention to what you’re doing. Try to do better.
Forest service the fries was cold and I told him no onions and it was very slow
Slow, but the food was good