Crazy Crab

2727 Bell Rd, Montgomery
(334) 593-2365

Recent Reviews

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Daria

Do employers not teach basic customer service these days? It seems to be a lost skill. Businesses generally assign employees who struggle with customer interactions to roles away from the front. Unfortunately, that doesn’t appear to be the case here. This establishment could benefit from more thorough customer service training.
The young lady (and I’m being polite) with the large lashes and the wig with thick edges displayed an off-putting demeanor and delivered lackluster, sad service. Front staff are meant to represent a business, and this interaction says a lot about the establishment if this kind of behavior continues. I don’t know. Maybe pay them more? Give them a reason to want to do their job? Either way, the employee's frustration should never affect a paying customer's experience.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Crazy Crab Boiling Combo

David Ramirez

Wow! This place was outstanding! The Cajun Boils were fantastic! The restaurant was clean and the staff was very friendly. Max was our server and she was an absolute delight. The calamari was delicious 😋. Literally, an absolute must if you love seafood boils. Oh, and the sauces.... next level!! 😇🤠😎

Atmosphere: 5

Food: 5

Service: 5

Bea Elmore

When I first walked in, we noticed that it just smelled extremely hot. Like the spices were oozing out the kitchen. Our server was disassociated, she did let us know that the spices were a different type of spice level. One the menu the “steamed” rice is advertised for 5.99, we got our rice and it wasn't steamed at all. That was boiled rice and the serving wasn’t worth 5.99. The food was disgusting, it’s overly high. I wouldn’t recommend.

Atmosphere: 1

Food: 1

Service: 1

Jimarian Smith

Max was my server and she was amazing! The food + her service made it an experience.

Atmosphere: 5

Food: 5

Service: 5

Linene Dabratt

I love This place food delicious and the servers very friendly especially Max ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Alex Taylor

Service was very slow. Never got our appetizer. Food wasn’t bad but wasn’t great either.

Tamia Caffey

Literally the only place here I trust to get seafood . Food is delicious & always HOT ! Service is great & atmosphere is comfortable always . I always come here when I want a good boil , IF YOU NOT COMING HERE FOR YOUR SEAFOOD , you definitely missing out on the BEST !

Atmosphere: 5

Food: 5

Service: 5

Zee Fleeton

The food was so fresh and amazing , Max was very attentive and made sure my experience was amazing!!! I’ll be back and definitely would prefer her to be my waiter!!

Atmosphere: 5

Food: 5

Service: 5

Gina Forman Harris

Max was an awesome! Thanks for the excellent customer service. The food portion was ample and delicious.

Rhonda Morris-Dansby

Nice atmosphere and great food!

MyKala Wallace

Yes I recommend this place, however the website is outdated so make sure to call for specials or discounted items.

Desheya Williams

food was great

Those Comedy Chicks

Delish

Shanoyah Mitchell

The food was amazing, service sucks. We sat there a while and nobody came over, mind you it was basically empty when we went. There was a button at the table, which we pressed then someone came over. If this was the procedure, we should have been told when we got there. Our waitress looked like she did not want to be at work, she looked very upset for some reason. After ordering it also took a while for us to get our food. After we were served, the service got a little better ( I assume because they wanted a tip). We did tip but regretted it because she grabbed that money so fast.

Teresa Ferrell

Been coming for the past year and I love it’s the best in montgomery 5 stars ⭐️

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