Dairy Queen Grill & Chill - Montgomery, AL

I want to commend Ke for excellent customer service today. I received a banana split with very old bananas. Ke corrected the problem swiftly. I appreciate the positive attitude and response.

You can never go wrong with Dairy Queen

Miss DeJuana Montgomery was wonderful and provided outstanding service!

Mrs Montgomery is so nice every time we visit. The bacon ranch burgers are literally the best in town.

My blizzard was almost $8 for a medium and it only had enough heath to go 1/4 of the cup. Bottom was just soft serve ice cream. Not a good thing at that price. It's been years since I have treated myself to one of these so i was disappointed 😞

Today was the second time we have had this Dairy Queen in Montgomery. The food was hot and fresh both times and tasted GREAT! Why the low rating? Both visits our drinks tasted moldy. We got a variety of drinks so it wasn’t just one specific flavor. Not sure if they need to clean their soda machine better or get a new one but it’s definitely off putting, to say the least.

Food: 3

Service: 4

Unfortunately they have gone way downhill...even the blizzard was sub-par...hard to explain how to mess up ice cream, but they found a way.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Cheeseburger

Bathroom a little messy, it needed clean up

Atmosphere: 5

Food: 5

Service: 5

Found a very long black hair in my mini blizzard. There is no way something like that could have happened unless completely negligence or purposeful. I will never be shopping at this store again.

Atmosphere: 1

Food: 1

Service: 1

Menu items are now very expensive. Not worth what you have to pay

Atmosphere: 4

Food: 4

Service: 4

I don’t know how long the people on the 9:00pm shift be there for but that burger was amazing !! 10/10 got you consistent customer

Atmosphere: 5

Food: 5

Service: 5

Food is good

Atmosphere: 4

Food: 4

My husband and I visited this location for lunch today after my appointment and let me tell you... THEY DID NOT DISAPPOINT!! Service: Top-tier! Food: A+++! And the management and staff were the Absolute Best!! Thank y'all for this awesome experience!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Fries, Cheeseburger Combo, Cheeseburger

My husband and I visited this location for lunch today after my appointment and let me tell you... THEY DID NOT DISAPPOINT!! Service: Top-tier! Food: A+++! And the management and staff were the Absolute Best!! Thank y'all for this awesome experience!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Fries, Cheeseburger Combo, Cheeseburger

Great people

Atmosphere: 5

Food: 5

Service: 5