Dunkin'
6300 Atlanta Hwy, Montgomery
(334) 322-5004
Recent Reviews
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The Workers here seem to be generally unhappy people. I felt that they would've preferred if I hadn't come in. I Did not feel welcomed at all. Food was average.
Atmosphere: 3
Food: 3
Service: 3
staff member loves to scold me for not stopping at the speaker when i have an online order. the mobile order line does not merge until after the speaker. what sense does that make? why would i even place an online order if i have to talk to you at the speaker anyways? not a big deal. will still come to the store. it’s aggravating when the employees don’t understand the process and then scold the customer for it.
Atmosphere: 3
Food: 5
Service: 2
They keep their bathrooms locked. Both bathrooms are kept locked and staff has to open them by keys. This is ridiculous for any Dunkin
Atmosphere: 1
Food: 5
Service: 5
The employees have terrible attitude towards customers.
Atmosphere: 1
Food: 1
Service: 1
Ashanti!! She is an angel. Not going to lie I have never seen a better customer service worker in my life. First of all, she’s always there. This woman must work every day. I’ve been wanting to leave a review for her for months but today, I Finally found out her name. She is so sweet and clearly knows how to take care of Customers. you know I’m going to say it, but this girl deserves a raise. I don’t even know what she’s being paid but give her more.
Atmosphere: 5
Food: 5
Service: 5
It’s clear that hygiene is not a priority here — I saw that she didn’t wash her hands before making coffee. Definitely not recommending this place. Very bad experience. The coffee was awful — the cream was spoiled and it smelled sour.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this café. The cream in my coffee was spoiled, and the drink tasted terrible. The cashier was more focused on her phone conversation than serving customers and barely paid attention to me. She made my coffee wrong twice, and when I asked her to remake it, she used the same cup again, which was completely unacceptable. There were also some strange bits floating in the coffee, which made it impossible to drink. On top of that, I noticed she didn’t wash her hands before preparing the drinks. Overall, it was an unpleasant and unhygienic experience — I definitely won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Always friendly, food fresh, reasonable priced! Great location
Atmosphere: 5
Food: 5
Service: 5
This Dunkin’ is my go-to spot for coffee every morning. The service is always fast and polite, and my coffee is made perfectly each time. The staff remember regular customers, which makes it feel personal. The store is clean, and the drive-thru moves quickly even during rush hours. Highly recommend this location for anyone who wants consistent quality and great service!
Atmosphere: 5
Food: 5
Service: 5
Customer service is the absolute worst! I wouldn’t recommend anyone to go there! I was denied a simple cup of ice that I would have paid for and was rudely told to go around again in the long line for a cup of ice. This place lacks empathy and decorum. The staff needs one on one training sessions to teach them how to be better employees. A simple smile and a friendly attitude can change a person’s entire day and could possibly save someone’s life. Remember that you can harm your own life just by being rude because you never know what type of day the next person is having so keep that in mind and I will go to corporate and the media.
Restaurantji Recommends
Worst staff they don't know how treat people
Atmosphere: 1
Food: 1
Service: 1
Dunkin’, y’all really played in my face with this one. I paid extra for bacon and got this dry, sad little slice with avocado and a sprinkle of broken dreams. I asked about it and was told, “We’ll make sure to put some bacon on it.” WHERE?! Y’all must’ve let the bacon walk past the toast.
This is a scam in a box. If I wanted toast with vibes, I’d have stayed home. Do better.
📸 (And yes, here’s the “bacon” I paid for. You’re welcome.)
Atmosphere: 1
Food: 1
Service: 1
No smiles and no greeting during my visit Wed AM. I did not feel welcome and will not be returning.
Atmosphere: 1
Food: 2
Service: 2
Not sure where the bad reviews are coming from, every time I visit this location I get fast and friendly service, plus the restaurant is always clean and well maintained.
Fast service and good coffee
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