The girl working on Sunday, August 17 at1215pm was rude and unprofessional. Stole $3.50 from me. I ordered a small coffee and doughnut. She charged $9.58, I gave her a tip with the change to equal 10$., while I waited for my order. She gave me 2 small coffees. When I told her I ordered 1 coffee , she refused to give me a refund, for the extra coffee I did not order. Instead, trying to pour the 2 coffees in a larger cup.
Refused to give me the number for the manager, stating she was not working today.
Dunkin’ please rethink who you hire to represent your company!
Service: 1
Cassiday Wolff
This was NOT a dunkin
Beverly Arnold
Dunkin never let's down
Atmosphere: 5
Food: 5
Service: 5
Ashlyn Baker
De’Asia was the nicest Dunkin employee I’ve met! Out of all the airport Dunkin’s this was the nicest with the best looking donuts! Great job!
Atmosphere: 5
Food: 5
Service: 5
Victoria Zinn
Received my Xtra Large hot chocolate that was MUCH needed since being here at 4am for work in the cold cold air! Zoey always makes it perfect and is always super sweet when I come up and with other customers as well! Love this place and the people, and so glad we have Dunkin’ here now!🫶🏻🫶🏻🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll
Donovan Garrett
America does indeed run on Dunkin’ and today I got a delicious hot chocolate that was rich and creamy prepared by the wonderful Zoey @ MGM airport. She’s a delight and treats her customers well! I’ll be back when I pass through again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
Keith Kirksey
You can’t get there!!! It’s apparently inside a secure area and there isn’t even a sign!!!
Service: 1
Joe Kage
This dunkin is in a secure airport. Why is this not noted somewhere? I ordered online only to find out I can't get my order since I can't go inside the airport.
Atmosphere: 1
Food: 1
Service: 1
E Shim
Update business hours. Also, teach employees customer service. I walked up at 8am and one of the girls said, "we are closed" with all the attitude in the world. I asked when they'd open, and she stated, "we just got here, so..." And that was that.
Service: 1
Curt Walch
I got two glazed and one Bavarian crème donut for my family.. I knew it would be expensive so I can now check “pay $6 for three donuts” off my list. Unfortunately, the donuts were old and somewhat stale. The guy behind the counter was nice, though.
Don’t even bother going here. My coffee looked like it was all cream I didn’t even drink
It. Phones don’t work. Store is trash!
Ellie Mercado
Just drive to the next Dunkins’ save yourself the time and couple bucks.
Jovita Operton
Avocado toast which helps your good cholesterol number. Strawberry Dragonfruit Refresher is refreshing.
Jennifer Head
Horrible customer service. If your speaker is broken and you have to repeat yourself that you can’t hear me, what’s the chances of you getting my order incorrect…100%. Then you have nerve to argue with customer willing to pay for what’s ordered to get the correct food. Find a new profession because customer service is not for you…not sure what is
Michael Mull
An old trick employees make in a drive through is to have the vehicle pull around the building after taking payment for the order. At the point the vehicle pulls away, the computer stops time for the order to be fulfilled. This gives the employees unsupervised time to fulfill the order & gives a false sense of drive through speed. If this happens occasionally then so be it, but if it's a regular occurrence (and it is) then it's bad business. The franchise owner needs to get investigate which scenario it is.
The girl working on Sunday, August 17 at1215pm was rude and unprofessional. Stole $3.50 from me. I ordered a small coffee and doughnut. She charged $9.58, I gave her a tip with the change to equal 10$., while I waited for my order. She gave me 2 small coffees. When I told her I ordered 1 coffee , she refused to give me a refund, for the extra coffee I did not order. Instead, trying to pour the 2 coffees in a larger cup.
Refused to give me the number for the manager, stating she was not working today.
Dunkin’ please rethink who you hire to represent your company!
Service: 1
This was NOT a dunkin
Dunkin never let's down
Atmosphere: 5
Food: 5
Service: 5
De’Asia was the nicest Dunkin employee I’ve met! Out of all the airport Dunkin’s this was the nicest with the best looking donuts! Great job!
Atmosphere: 5
Food: 5
Service: 5
Received my Xtra Large hot chocolate that was MUCH needed since being here at 4am for work in the cold cold air! Zoey always makes it perfect and is always super sweet when I come up and with other customers as well! Love this place and the people, and so glad we have Dunkin’ here now!🫶🏻🫶🏻🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll
America does indeed run on Dunkin’ and today I got a delicious hot chocolate that was rich and creamy prepared by the wonderful Zoey @ MGM airport. She’s a delight and treats her customers well! I’ll be back when I pass through again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
You can’t get there!!! It’s apparently inside a secure area and there isn’t even a sign!!!
Service: 1
This dunkin is in a secure airport. Why is this not noted somewhere? I ordered online only to find out I can't get my order since I can't go inside the airport.
Atmosphere: 1
Food: 1
Service: 1
Update business hours. Also, teach employees customer service. I walked up at 8am and one of the girls said, "we are closed" with all the attitude in the world. I asked when they'd open, and she stated, "we just got here, so..." And that was that.
Service: 1
I got two glazed and one Bavarian crème donut for my family.. I knew it would be expensive so I can now check “pay $6 for three donuts” off my list. Unfortunately, the donuts were old and somewhat stale. The guy behind the counter was nice, though.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
Don’t even bother going here. My coffee looked like it was all cream I didn’t even drink It. Phones don’t work. Store is trash!
Just drive to the next Dunkins’ save yourself the time and couple bucks.
Avocado toast which helps your good cholesterol number. Strawberry Dragonfruit Refresher is refreshing.
Horrible customer service. If your speaker is broken and you have to repeat yourself that you can’t hear me, what’s the chances of you getting my order incorrect…100%. Then you have nerve to argue with customer willing to pay for what’s ordered to get the correct food. Find a new profession because customer service is not for you…not sure what is
An old trick employees make in a drive through is to have the vehicle pull around the building after taking payment for the order. At the point the vehicle pulls away, the computer stops time for the order to be fulfilled. This gives the employees unsupervised time to fulfill the order & gives a false sense of drive through speed. If this happens occasionally then so be it, but if it's a regular occurrence (and it is) then it's bad business. The franchise owner needs to get investigate which scenario it is.
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