Hands down the WORST set of casinos we have ever been to. My wife and I travel and love to stop at casinos. We have been to hundreds and by far the worst.
It smelt like marijuana throughout the casino, machines were FILTHY, and staff was RUDE! If a casino needed to shut down, this is the one.
Slots were not giving any playback. You would think after a couple hundred, you would get a bonus. Nope.
People, STAY AWAY from this place. I was talking with someone sitting next to me and they said FIGHTS break out ALL THE TIME. This place is dangerous.
Caressa Majors
We visit Wind Creek Montgomery often, but this was me and my husband's first time experiencing Lucille's. After our first visit, we were hooked! Now, you will definitely wait for a period of time, as they are serving casino members AND the public, but the wait was always worth it to us. Also, let's be honest, if you're staying at the hotel, they're open 24 hours AND they're cheaper than Itta Bena and the BB King's Restaurant. We ate there one to two times a day for all 3 days we were there, and every dish was delicious! The employees there were decent and professional, but one, Whitney, stood out! She was friendly, helpful, and went over and beyond...especially after she so kindly replaced my cheesecake I had not received the night before...always a friendly attitude and smile, and of all the thousands of people they serve, she remembers you...very personable, and she seems to solve issues quickly and effortlessly. Shout out to her! Anywho, food was always hot, fresh, and good in our experience...from patty melts, to pork chop dinner, nachos, cheeseburgers, to even their lasagna dinner (with meat) everything perfect, and well worth the 10-20 minute wait. Also, they give you a number that they call when your order is ready, and they even give customers 30 minutes to retrieve their order if they somehow become occupied or get on the slots or something. Great place to visit, go see Lucille's!!!
Mary Reese
We got some chicken wings for Dinner and they was full of feathers and it was cooked to hard
Rodrigus Cannon
I got the wrong order and the fish was hard and greasy.
John McGahee
Excellent room, fantastic, friendly service. Very accommodating! Highly recommend!!!!
Linda B Thompson
We had a great stay at Wind Creek Montgomery, from the check-in to check-out a very friendly and helpful staff. Dorothy, a cleaning lady was very sweet, also our waitress at BB King, Niyah, was wonderful and spot on with our order. Will be visiting again real soon.
Brenda Davis
This was a really nice hotel, very clean and attractive. The staff was really nice and helpful.
Teresa L Berger
It was nice, quiet, smoke free and clean. The staff was very helpful and kind.
Babes N Bladez
Wait, how could this place get a 2.0 rating, such nice people. The casino is always busy and they’re working really hard to get everybody their food, the guy we really ran into when ordering, and getting our food did a great job for us was very personable and was super nice to everybody, his name was Red!!! Give the guy a high 5!
Rian
I can’t believe some of the neg reviews! We just left…. we had an extremely nice/clean room. Great customer service/everyone was so nice!! Very clean casino area! Very nice restaurants! And I won more there than I ever have anywhere else!
We had a wonderful experience and can’t wait to go back. The only complaint we could have was the noise from the renovation in the morning. But that’s just progress we can enjoy when we come back!
I went with some friends this past Friday and WOW, a huge disappointment! From the minute we walked in, it was smoky and smelt bad. I thought the main floor was non smoking? There were people smoking and vaping.
The machines were not paying at all and bonus spins were just spinning with no money with them. The machines were sticky and buttons were not working. Victoryland has better machines and better bonuses than Windcreek.
We ate at Itta Bena, and it was awful! We should’ve been paid to eat there instead of the outrageous price for the food. McDonald’s has better food.
Overall, Windcreek scores a 2/10. We will continue to go to Biloxi and Victoryland as they are much better casinos.
Janine Aleese Eubanks
Guests at Wind Creek Montgomery are greeted with quite the surprise as major construction on the rooms goes on without any prior notification. We found ourselves shivering when the thermostat wouldn't function, and maintenance or extra blankets were nowhere in sight. It's rather worrying how they manage blanket changes between visitors when there aren't any extra at hand. Our encounter with Markquetta was less than pleasant; she acted like she owned the property and displayed a complete lack of customer service, replaced only by a confrontational attitude. Lucille's staff appears to be a group of disgruntled twentysomethings, harboring resentment toward the world. Adding to the dismay, we were informed that hot sauce wasn't part of breakfast, despite my partner ordering chicken and waffles. This establishment is an absolute nightmare for those from up North—brace yourself for disappointment! Consider this a destination for locals and locals alone, as out-of-towners will leave infuriated. A visit here? Proceed with caution!
Tom Collins
Windcreek Casino is absolutely HORRIBLE! The place is DIRTY, they let anyone people smoke in the nonsmoking area, the machines hardly work, and they DO NOT PAY!
Legislators are going to pass a gambling bill next session and Windcreek will have competition. That means, they will either have to pay more or other casinos will take over.
Stay away from Windcreek!
Fire and Ice Turnkey Unlimited Inc
They are the worst of the worst in the food industry! To name it Lucille's is disrespectful!!! How is this place still in business? Every single cashier and attendant has the worst attitude EVER! WHEN IS WINDCREEK GOING TO DO A REALITY CHECK? Went on 7/20/24 at 1:10pm if this helps WINDCREEK any to narrow down the exact mostly professional employees you have! ATTITUDE! ATTITUDE! ATTITUDE!!!!!!!!!!! You know and we know you know!!! Do something about it!!! NO more MONTGOMERY for us! You get better service at Quincys 777 and they are terrible!. Just close it and start over!. Waited 30 minutes for chicken wings that were cold! What a joke! By the dates and the numerous 1 stars, I think we should all write Jon Taffer and do a reality show here. That would be a great way to wake them up!
Atmosphere: 1
Food: 1
Service: 1
Louella Abner
Some of The chicken still had feathers on it and the grease needed to be changed. Just nasty
Hands down the WORST set of casinos we have ever been to. My wife and I travel and love to stop at casinos. We have been to hundreds and by far the worst. It smelt like marijuana throughout the casino, machines were FILTHY, and staff was RUDE! If a casino needed to shut down, this is the one. Slots were not giving any playback. You would think after a couple hundred, you would get a bonus. Nope. People, STAY AWAY from this place. I was talking with someone sitting next to me and they said FIGHTS break out ALL THE TIME. This place is dangerous.
We visit Wind Creek Montgomery often, but this was me and my husband's first time experiencing Lucille's. After our first visit, we were hooked! Now, you will definitely wait for a period of time, as they are serving casino members AND the public, but the wait was always worth it to us. Also, let's be honest, if you're staying at the hotel, they're open 24 hours AND they're cheaper than Itta Bena and the BB King's Restaurant. We ate there one to two times a day for all 3 days we were there, and every dish was delicious! The employees there were decent and professional, but one, Whitney, stood out! She was friendly, helpful, and went over and beyond...especially after she so kindly replaced my cheesecake I had not received the night before...always a friendly attitude and smile, and of all the thousands of people they serve, she remembers you...very personable, and she seems to solve issues quickly and effortlessly. Shout out to her! Anywho, food was always hot, fresh, and good in our experience...from patty melts, to pork chop dinner, nachos, cheeseburgers, to even their lasagna dinner (with meat) everything perfect, and well worth the 10-20 minute wait. Also, they give you a number that they call when your order is ready, and they even give customers 30 minutes to retrieve their order if they somehow become occupied or get on the slots or something. Great place to visit, go see Lucille's!!!
We got some chicken wings for Dinner and they was full of feathers and it was cooked to hard
I got the wrong order and the fish was hard and greasy.
Excellent room, fantastic, friendly service. Very accommodating! Highly recommend!!!!
We had a great stay at Wind Creek Montgomery, from the check-in to check-out a very friendly and helpful staff. Dorothy, a cleaning lady was very sweet, also our waitress at BB King, Niyah, was wonderful and spot on with our order. Will be visiting again real soon.
This was a really nice hotel, very clean and attractive. The staff was really nice and helpful.
It was nice, quiet, smoke free and clean. The staff was very helpful and kind.
Wait, how could this place get a 2.0 rating, such nice people. The casino is always busy and they’re working really hard to get everybody their food, the guy we really ran into when ordering, and getting our food did a great job for us was very personable and was super nice to everybody, his name was Red!!!
Give the guy a high 5!
I can’t believe some of the neg reviews! We just left…. we had an extremely nice/clean room. Great customer service/everyone was so nice!! Very clean casino area! Very nice restaurants! And I won more there than I ever have anywhere else! We had a wonderful experience and can’t wait to go back. The only complaint we could have was the noise from the renovation in the morning. But that’s just progress we can enjoy when we come back!
Restaurantji Recommends
I went with some friends this past Friday and WOW, a huge disappointment! From the minute we walked in, it was smoky and smelt bad. I thought the main floor was non smoking? There were people smoking and vaping. The machines were not paying at all and bonus spins were just spinning with no money with them. The machines were sticky and buttons were not working. Victoryland has better machines and better bonuses than Windcreek. We ate at Itta Bena, and it was awful! We should’ve been paid to eat there instead of the outrageous price for the food. McDonald’s has better food. Overall, Windcreek scores a 2/10. We will continue to go to Biloxi and Victoryland as they are much better casinos.
Guests at Wind Creek Montgomery are greeted with quite the surprise as major construction on the rooms goes on without any prior notification. We found ourselves shivering when the thermostat wouldn't function, and maintenance or extra blankets were nowhere in sight. It's rather worrying how they manage blanket changes between visitors when there aren't any extra at hand. Our encounter with Markquetta was less than pleasant; she acted like she owned the property and displayed a complete lack of customer service, replaced only by a confrontational attitude. Lucille's staff appears to be a group of disgruntled twentysomethings, harboring resentment toward the world. Adding to the dismay, we were informed that hot sauce wasn't part of breakfast, despite my partner ordering chicken and waffles. This establishment is an absolute nightmare for those from up North—brace yourself for disappointment! Consider this a destination for locals and locals alone, as out-of-towners will leave infuriated. A visit here? Proceed with caution!
Windcreek Casino is absolutely HORRIBLE! The place is DIRTY, they let anyone people smoke in the nonsmoking area, the machines hardly work, and they DO NOT PAY! Legislators are going to pass a gambling bill next session and Windcreek will have competition. That means, they will either have to pay more or other casinos will take over. Stay away from Windcreek!
They are the worst of the worst in the food industry! To name it Lucille's is disrespectful!!! How is this place still in business? Every single cashier and attendant has the worst attitude EVER! WHEN IS WINDCREEK GOING TO DO A REALITY CHECK? Went on 7/20/24 at 1:10pm if this helps WINDCREEK any to narrow down the exact mostly professional employees you have! ATTITUDE! ATTITUDE! ATTITUDE!!!!!!!!!!! You know and we know you know!!! Do something about it!!! NO more MONTGOMERY for us! You get better service at Quincys 777 and they are terrible!. Just close it and start over!. Waited 30 minutes for chicken wings that were cold! What a joke! By the dates and the numerous 1 stars, I think we should all write Jon Taffer and do a reality show here. That would be a great way to wake them up!
Atmosphere: 1
Food: 1
Service: 1
Some of The chicken still had feathers on it and the grease needed to be changed. Just nasty
Atmosphere: 2
Food: 1
Service: 1
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