It was almost as if they INTENTIONALLY screwed up my order! Totally disorganized! What I ordered and PAID for was very different from what they recorded and served me. EASTCHASE LOCATION
Tucker
No sauce. I ordered sauce. 2/3 workers were rude
Richard Heck
Burnt hamburger, old fries, loud music in bathroom, staff spilled shake on table.
Greg Depta
Absolutely slowest drive thru and pick up of any mcdonalds. Waited over 15 minutes in the pickup lot.
MalG
Terrible staff. Wait 20 minutes for a cup of coffee hardly anyone in the store at the time. Some of the staff being distracted not focused- after all that my coffee wasn't correct. Other customers were complaining as well
Lisa Hawkins
Ok, the hashbrowns were cooked in 2 weeks old grease. Just nasty. The beagle was dry, not because I asked for light mayo. It was just dry. Neithe of us finished the food. The kicker was the guy at the window, who was just rude. He handed the bag out the window with his head turned talking to other people. My husband said thank you and was not acknowledged at all. What a waste of $12.06 for food.
Santanna Cole
The place has trash everywhere. The workers were standing there chit chatting and not getting orders ready. the fries were cold and hard. The place smelled of garbage inside. should’ve passed on by on our trip. however, the manager was nice and another employee was nice but over all it was really bad.
Atmosphere: 1
Food: 2
Service: 2
Jay Jackson
Came in to do a DoorDash order and while I’m waiting on my order I see a young man opening up a bag of nuggets with his bare hands and was also touching the food with his hands. I do not recommend this place.
Atmosphere: 3
Food: 1
Service: 1
NeAsha Mahone
During my visit to the drive-through early in the morning, I encountered a young lady providing exceptionally poor customer service. She was engaged in a conversation with a male colleague outside while ignoring my repeated greetings via the intercom. The customer in the adjacent lane had a similar experience, getting out of his truck to knock on the door, only to be met with a hostile response from the lady. She then requested that I back up, but I decided to wait instead. When she finally took my order, she appeared distracted and served everyone behind me in line before attending to me. After preparing my frappé, she took a break to chat with her colleague, eventually returning to hand me my drink without charging me. Although I didn't mind the free drink, I have chosen to take my business elsewhere due to the inadequate service.
I came 40 minutes before closing to find the indoor lobby was closed at 10:20pm when they are supposed to close at 11, understandable. So drive thru it is. But to say you won’t serve a Big Mac because you don’t want to use the grill ? Because it would make it dirty? Absolutely crazy . Not to mention, they didn’t refund my points in the app even though I didn’t purchase anything. So ridiculous I would avoid this place. Go to another McDonalds near by , lazy and rude staff.
Atmosphere: 1
Food: 1
Service: 1
Rob McBrayer
No longer a good value. I can eat a better burger for less money at many places
Atmosphere: 3
Food: 3
Service: 2
Jeffery Hudson
I mean what can I say? You get your food? I guess that’s a positive.. drive thru is extremely slow. Food always looks sloppy. If you pull me up from the payment window to “cook” my food, don’t bring me out cold fries and nuggets. Biggest issue I have here. Came here twice and same thing both times.
Atmosphere: 2
Food: 1
Service: 1
Ramakrishna Thotakura
They would take 8 hours for completing your order.
Atmosphere: 1
Food: 1
Service: 1
McGaughey Family
Excellent visit!! Food was hot and prepared well. Would like to see some Christmas decor.
Worst McDonald's ever
It was almost as if they INTENTIONALLY screwed up my order! Totally disorganized! What I ordered and PAID for was very different from what they recorded and served me. EASTCHASE LOCATION
No sauce. I ordered sauce. 2/3 workers were rude
Burnt hamburger, old fries, loud music in bathroom, staff spilled shake on table.
Absolutely slowest drive thru and pick up of any mcdonalds. Waited over 15 minutes in the pickup lot.
Terrible staff. Wait 20 minutes for a cup of coffee hardly anyone in the store at the time. Some of the staff being distracted not focused- after all that my coffee wasn't correct. Other customers were complaining as well
Ok, the hashbrowns were cooked in 2 weeks old grease. Just nasty. The beagle was dry, not because I asked for light mayo. It was just dry. Neithe of us finished the food. The kicker was the guy at the window, who was just rude. He handed the bag out the window with his head turned talking to other people. My husband said thank you and was not acknowledged at all. What a waste of $12.06 for food.
The place has trash everywhere. The workers were standing there chit chatting and not getting orders ready. the fries were cold and hard. The place smelled of garbage inside. should’ve passed on by on our trip. however, the manager was nice and another employee was nice but over all it was really bad.
Atmosphere: 1
Food: 2
Service: 2
Came in to do a DoorDash order and while I’m waiting on my order I see a young man opening up a bag of nuggets with his bare hands and was also touching the food with his hands. I do not recommend this place.
Atmosphere: 3
Food: 1
Service: 1
During my visit to the drive-through early in the morning, I encountered a young lady providing exceptionally poor customer service. She was engaged in a conversation with a male colleague outside while ignoring my repeated greetings via the intercom. The customer in the adjacent lane had a similar experience, getting out of his truck to knock on the door, only to be met with a hostile response from the lady. She then requested that I back up, but I decided to wait instead. When she finally took my order, she appeared distracted and served everyone behind me in line before attending to me. After preparing my frappé, she took a break to chat with her colleague, eventually returning to hand me my drink without charging me. Although I didn't mind the free drink, I have chosen to take my business elsewhere due to the inadequate service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came 40 minutes before closing to find the indoor lobby was closed at 10:20pm when they are supposed to close at 11, understandable. So drive thru it is. But to say you won’t serve a Big Mac because you don’t want to use the grill ? Because it would make it dirty? Absolutely crazy . Not to mention, they didn’t refund my points in the app even though I didn’t purchase anything. So ridiculous I would avoid this place. Go to another McDonalds near by , lazy and rude staff.
Atmosphere: 1
Food: 1
Service: 1
No longer a good value. I can eat a better burger for less money at many places
Atmosphere: 3
Food: 3
Service: 2
I mean what can I say? You get your food? I guess that’s a positive.. drive thru is extremely slow. Food always looks sloppy. If you pull me up from the payment window to “cook” my food, don’t bring me out cold fries and nuggets. Biggest issue I have here. Came here twice and same thing both times.
Atmosphere: 2
Food: 1
Service: 1
They would take 8 hours for completing your order.
Atmosphere: 1
Food: 1
Service: 1
Excellent visit!! Food was hot and prepared well. Would like to see some Christmas decor.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
Loading...