I stopped at this location for the first time and will NEVER return I will drive far out to go try another location I order a honey citrus aka the medicine ball and a ham and Swiss croissant first the honey citrus taste like water then my ham and Swiss croissant was undercooked I requested that my croissant be cooked twice in order for the bread to be a little more cooked and I said please and still didn't get it went thru drive thru cashier was nice I returned to the inside of the store I'm assuming the manager try to down play the fact my drink tasted more like water by say we doesn't have measurements on the amount of water to add really I go to the Zelda Rd location they make it right and hit the point every time even down to the croissant so shout to the workers at the Zelda rd location they follow directions well and do and outstanding job this location need to get it together and also they young lady I encounter and asked her to let the worker know to make sure my drink was strong your nonchalant attitude shows on your face.
Atmosphere: 3
Food: 1
Service: 2
Herbert Smith
No national coffee day?
Atmosphere: 1
Food: 1
Service: 1
Mama OG
I ordered the medicine ball. It was okay but the effect of it was not what it was hyped up to be.
Atmosphere: 5
Food: 4
Service: 5
Amy Ingram
This is mostly a review for my recent customer service experience. I typically frequent the location on Chantilly, but I was in the area and ordered for the very first time from the app for an iced espresso from this location. I made a user error on the app and ordered the wrong thing and when I inquired, the barista fixed it for me with no questions asked and no extra charge. The place was absolutely slammed, and she made me feel like I deserved the right order even though it was a user error. 10 out of 10 recommend!
Atmosphere: 5
Service: 5
Willard Sitz
Great, well trained staff!
Atmosphere: 5
Food: 5
Service: 5
Carolyn Beck
I decided to treat myself to a GRANDE iced coffee. I get to the window and I'm given my total. It's over a dollar more than when I order the same type of coffee at the Zelda Road location. The only difference is at the Zelda location I typically order a VENTE. But at this location, the same order but a SMALLER size is over a dollar more. So I ask the person in the window. It was explained to me that Starbucks bases their prices on the tax bracket of the store location. So higher tax bracket at the Vaughn Road location, more money for the exact same order at the Zelda Store. Corporate greed at it's finest.
Kelisha Smith
This starbucks always gets my drink wrong. I order from the one on eastwrn blvd and get a perfect cup just Cafe misto 8 pumps of hazelnut. Vaughn rd location make my coffee taste like its coming form the gas station down the street, no shade on GS coffee but if i order the same cup at 2 different locations I expect it to be made the same way. # disappointed cup of joe
The employee don’t care about my order, 7brew is opening soon won’t bother seen me here.
Gump Sharp
The jalapeno pocket was very good but could have been bigger for the price
Trusty Reviewer
Inconsistent food quality
Karan Pronounced KaRON White
Food still cold at the bottom of the sandwich, drink not made as ordered. Called and the girl laughed.
LWE Sr.
Visited this location between 4 and 5 pm because we had a basketball game in the area. When I walked in, the first thing I noticed was the sour look on the face of the short man behind the counter. No greeting, just turned his back. The lady, working the window, came over, took my order and she was very pleasant. However, the small guy prepared our drinks and continued to have a look of disgust. The young lady poured my coffee, brought it over to the pick up area and I thanked her. Little man finished the other drinks, placed them on the counter, in front of him, and walked away without saying a word. I had to ask the lady if they were, in fact, what I had ordered. The little guy was rude and, based on his behavior, likely a racist. The management of this location would do well to discipline the guy or fire him if he refuses to correct his behavior. I gave it two stars because the young lady was very nice and did a good job. The little guy is just that, little, he makes it a bad experience and is very unwelcoming.
I stopped at this location for the first time and will NEVER return I will drive far out to go try another location I order a honey citrus aka the medicine ball and a ham and Swiss croissant first the honey citrus taste like water then my ham and Swiss croissant was undercooked I requested that my croissant be cooked twice in order for the bread to be a little more cooked and I said please and still didn't get it went thru drive thru cashier was nice I returned to the inside of the store I'm assuming the manager try to down play the fact my drink tasted more like water by say we doesn't have measurements on the amount of water to add really I go to the Zelda Rd location they make it right and hit the point every time even down to the croissant so shout to the workers at the Zelda rd location they follow directions well and do and outstanding job this location need to get it together and also they young lady I encounter and asked her to let the worker know to make sure my drink was strong your nonchalant attitude shows on your face.
Atmosphere: 3
Food: 1
Service: 2
No national coffee day?
Atmosphere: 1
Food: 1
Service: 1
I ordered the medicine ball. It was okay but the effect of it was not what it was hyped up to be.
Atmosphere: 5
Food: 4
Service: 5
This is mostly a review for my recent customer service experience. I typically frequent the location on Chantilly, but I was in the area and ordered for the very first time from the app for an iced espresso from this location. I made a user error on the app and ordered the wrong thing and when I inquired, the barista fixed it for me with no questions asked and no extra charge. The place was absolutely slammed, and she made me feel like I deserved the right order even though it was a user error. 10 out of 10 recommend!
Atmosphere: 5
Service: 5
Great, well trained staff!
Atmosphere: 5
Food: 5
Service: 5
I decided to treat myself to a GRANDE iced coffee. I get to the window and I'm given my total. It's over a dollar more than when I order the same type of coffee at the Zelda Road location. The only difference is at the Zelda location I typically order a VENTE. But at this location, the same order but a SMALLER size is over a dollar more. So I ask the person in the window. It was explained to me that Starbucks bases their prices on the tax bracket of the store location. So higher tax bracket at the Vaughn Road location, more money for the exact same order at the Zelda Store. Corporate greed at it's finest.
This starbucks always gets my drink wrong. I order from the one on eastwrn blvd and get a perfect cup just Cafe misto 8 pumps of hazelnut. Vaughn rd location make my coffee taste like its coming form the gas station down the street, no shade on GS coffee but if i order the same cup at 2 different locations I expect it to be made the same way. # disappointed cup of joe
Atmosphere: 5
Food: 1
Service: 1
Great customer service via drive thru
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Great customer service
Service: 5
Restaurantji Recommends
The employee don’t care about my order, 7brew is opening soon won’t bother seen me here.
The jalapeno pocket was very good but could have been bigger for the price
Inconsistent food quality
Food still cold at the bottom of the sandwich, drink not made as ordered. Called and the girl laughed.
Visited this location between 4 and 5 pm because we had a basketball game in the area.
When I walked in, the first thing I noticed was the sour look on the face of the short man behind the counter. No greeting, just turned his back.
The lady, working the window, came over, took my order and she was very pleasant.
However, the small guy prepared our drinks and continued to have a look of disgust. The young lady poured my coffee, brought it over to the pick up area and I thanked her. Little man finished the other drinks, placed them on the counter, in front of him, and walked away without saying a word. I had to ask the lady if they were, in fact, what I had ordered.
The little guy was rude and, based on his behavior, likely a racist.
The management of this location would do well to discipline the guy or fire him if he refuses to correct his behavior.
I gave it two stars because the young lady was very nice and did a good job. The little guy is just that, little, he makes it a bad experience and is very unwelcoming.
Atmosphere: 1
Service: 2
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