My wife likes the hot chocolate from here. Nice and friendly staff. Clean place.
Atmosphere: 4
Food: 4
Service: 5
Charles Smith
Friendly staff. Good service.
Atmosphere: 5
Food: 5
Service: 5
Christy Dellaria
April is an amazing manager and Liz is my favorite barista at this location. š
Atmosphere: 5
Food: 5
Service: 5
Isaac Murray
My friend and I went in today and were met with the very very pleasant team of Sonia, Nisha, Hazel and Fomby! They were so welcoming and gave the best recommendations!!
Atmosphere: 5
Food: 5
Service: 5
Ishraque Sabur
This has got to be one of the worst Starbucks now, as someone who worked at this location for years, now when I come to get a drink, itās always either rung up wrong, made incorrectly, itās a 50/50 on if whoever Iām speaking to even understands what Iām trying to order or if Iām now speaking rocket science on top of Starbucksā dumb language. Thereās often times my drink will have a hair in it, or my iced drink comes out hot, or Iām being argued with over having to pull up further to the drive through, or having to be on hold without being told to wait. Overall I donāt understand how itās so hard when again I literally worked here for years and never had a problem myself. Itās fast food drink service I guess the bar is so low and customer service is a dead concept, Starbucks doesnāt care about its āthird placeā concept clearly.
Atmosphere: 1
Food: 1
Service: 1
Renee Flynn
I stopped at this location for the first time and will NEVER return I will drive far out to go try another location I order a honey citrus aka the medicine ball and a ham and Swiss croissant first the honey citrus taste like water then my ham and Swiss croissant was undercooked I requested that my croissant be cooked twice in order for the bread to be a little more cooked and I said please and still didn't get it went thru drive thru cashier was nice I returned to the inside of the store I'm assuming the manager try to down play the fact my drink tasted more like water by say we doesn't have measurements on the amount of water to add really I go to the Zelda Rd location they make it right and hit the point every time even down to the croissant so shout to the workers at the Zelda rd location they follow directions well and do and outstanding job this location need to get it together and also they young lady I encounter and asked her to let the worker know to make sure my drink was strong your nonchalant attitude shows on your face.
Atmosphere: 3
Food: 1
Service: 2
Herbert Smith
No national coffee day?
Atmosphere: 1
Food: 1
Service: 1
Mama OG
I ordered the medicine ball. It was okay but the effect of it was not what it was hyped up to be.
Atmosphere: 5
Food: 4
Service: 5
Amy Ingram
This is mostly a review for my recent customer service experience. I typically frequent the location on Chantilly, but I was in the area and ordered for the very first time from the app for an iced espresso from this location. I made a user error on the app and ordered the wrong thing and when I inquired, the barista fixed it for me with no questions asked and no extra charge. The place was absolutely slammed, and she made me feel like I deserved the right order even though it was a user error. 10 out of 10 recommend!
I decided to treat myself to a GRANDE iced coffee. I get to the window and I'm given my total. It's over a dollar more than when I order the same type of coffee at the Zelda Road location. The only difference is at the Zelda location I typically order a VENTE. But at this location, the same order but a SMALLER size is over a dollar more. So I ask the person in the window. It was explained to me that Starbucks bases their prices on the tax bracket of the store location. So higher tax bracket at the Vaughn Road location, more money for the exact same order at the Zelda Store. Corporate greed at it's finest.
Kelisha Smith
This starbucks always gets my drink wrong. I order from the one on eastwrn blvd and get a perfect cup just Cafe misto 8 pumps of hazelnut. Vaughn rd location make my coffee taste like its coming form the gas station down the street, no shade on GS coffee but if i order the same cup at 2 different locations I expect it to be made the same way. # disappointed cup of joe
My wife likes the hot chocolate from here. Nice and friendly staff. Clean place.
Atmosphere: 4
Food: 4
Service: 5
Friendly staff. Good service.
Atmosphere: 5
Food: 5
Service: 5
April is an amazing manager and Liz is my favorite barista at this location. š
Atmosphere: 5
Food: 5
Service: 5
My friend and I went in today and were met with the very very pleasant team of Sonia, Nisha, Hazel and Fomby!
They were so welcoming and gave the best recommendations!!
Atmosphere: 5
Food: 5
Service: 5
This has got to be one of the worst Starbucks now, as someone who worked at this location for years, now when I come to get a drink, itās always either rung up wrong, made incorrectly, itās a 50/50 on if whoever Iām speaking to even understands what Iām trying to order or if Iām now speaking rocket science on top of Starbucksā dumb language. Thereās often times my drink will have a hair in it, or my iced drink comes out hot, or Iām being argued with over having to pull up further to the drive through, or having to be on hold without being told to wait. Overall I donāt understand how itās so hard when again I literally worked here for years and never had a problem myself. Itās fast food drink service I guess the bar is so low and customer service is a dead concept, Starbucks doesnāt care about its āthird placeā concept clearly.
Atmosphere: 1
Food: 1
Service: 1
I stopped at this location for the first time and will NEVER return I will drive far out to go try another location I order a honey citrus aka the medicine ball and a ham and Swiss croissant first the honey citrus taste like water then my ham and Swiss croissant was undercooked I requested that my croissant be cooked twice in order for the bread to be a little more cooked and I said please and still didn't get it went thru drive thru cashier was nice I returned to the inside of the store I'm assuming the manager try to down play the fact my drink tasted more like water by say we doesn't have measurements on the amount of water to add really I go to the Zelda Rd location they make it right and hit the point every time even down to the croissant so shout to the workers at the Zelda rd location they follow directions well and do and outstanding job this location need to get it together and also they young lady I encounter and asked her to let the worker know to make sure my drink was strong your nonchalant attitude shows on your face.
Atmosphere: 3
Food: 1
Service: 2
No national coffee day?
Atmosphere: 1
Food: 1
Service: 1
I ordered the medicine ball. It was okay but the effect of it was not what it was hyped up to be.
Atmosphere: 5
Food: 4
Service: 5
This is mostly a review for my recent customer service experience. I typically frequent the location on Chantilly, but I was in the area and ordered for the very first time from the app for an iced espresso from this location. I made a user error on the app and ordered the wrong thing and when I inquired, the barista fixed it for me with no questions asked and no extra charge. The place was absolutely slammed, and she made me feel like I deserved the right order even though it was a user error. 10 out of 10 recommend!
Atmosphere: 5
Service: 5
Great, well trained staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I decided to treat myself to a GRANDE iced coffee. I get to the window and I'm given my total. It's over a dollar more than when I order the same type of coffee at the Zelda Road location. The only difference is at the Zelda location I typically order a VENTE. But at this location, the same order but a SMALLER size is over a dollar more. So I ask the person in the window. It was explained to me that Starbucks bases their prices on the tax bracket of the store location. So higher tax bracket at the Vaughn Road location, more money for the exact same order at the Zelda Store. Corporate greed at it's finest.
This starbucks always gets my drink wrong. I order from the one on eastwrn blvd and get a perfect cup just Cafe misto 8 pumps of hazelnut. Vaughn rd location make my coffee taste like its coming form the gas station down the street, no shade on GS coffee but if i order the same cup at 2 different locations I expect it to be made the same way. # disappointed cup of joe
Atmosphere: 5
Food: 1
Service: 1
Great customer service via drive thru
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Great customer service
Service: 5
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