Starbucks
6911 Eastchase Pkwy, Montgomery
(334) 260-0538
Recent Reviews
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Clean, friendly service, well kept in and out, great Starbucks to stop by on a Sunday morning.
After I left , someone used my card to purchase 6 25$ gift cards
I was in tears the next morning when I realized it
This Starbucks is probably the worst I have seen. The restrooms were in a disastrous state. Toilet paper roll holder was laying on the floor, and it appeared to be in this state for several hours. They did not have half the menu items as the cold brew system was not working. The staff was friendly as could be with the situation, but their work ethic in cleanliness was obviously lacking.
This Starbucks also was renovated recently leaving only four small tables for seating inside. I made a purchase with the app, which apparently is aware of their coldbrew issue, so routed my order to the next closest Starbucks, but that was not easily understood. So I have no idea how their food/coffee would be rated.
It's not too bad for the location. The dragonfruit is always delicious.
Stopped through on our travels, no thanks to the sign on the interstate. Was met with disappointment by the staffs attitudes and lost of zest of there day through the drive thru. $30 spent on an order that was less than satisfactory.
Atmosphere: 1
Service: 1
Mobile ordered my drink on a sunday morning . I arrived at the store ,there was no customers inside but they didn’t even bother to start making the drink . I got bad attitude from the barista really acting like i was such a bother for having an online coffee order in a coffee shop . She did not apologize, in fact i kept it civil and waited patiently, said thank you once she handed my order but ofcourse no reply beside a bad attitude.
Atmosphere: 1
Food: 1
Service: 1
I was greeted with warm smiles and friendly service. Corey, who took my order, was absolutely wonderful. He was kind, attentive, and made the experience very enjoyable. He encouraged me to try something new, the 'Pink Drink,' which I rarely do, but I’m so glad I listened! It turned out to be a fantastic choice and is now one of my favorite refreshers. It’s refreshing to visit a Starbucks where the staff are genuinely happy to be there and greet you with smiles. Starbucks should be proud to have Corey on their team—his positive demeanor makes all the difference!
The only suggestion I would have is for the restroom to be better maintained, and it would be great if the other stall in the ladies' room could be repaired. Other than that, a fantastic experience!
Atmosphere: 5
Food: 5
Service: 5
The Staff is always friendly and I love it when they call you by name and know what you are used to ordering. Perfect customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiches
Attitudes were horrible ! Couldn’t even get my order out without the person at the drive through getting smart.
Atmosphere: 1
Food: 1
Service: 1
Great coffee, quick service.
Food: 5
Service: 5
Restaurantji Recommends
The girls working here greeted us instantly and were kind and provided prompt friendly service. We got our typical favorite Starbucks orders quickly and were back on the road. The bathrooms were clean although the counters and lobby could have been cleaner.
Atmosphere: 4
Food: 5
Service: 5
We waited about 5 minutes to be acknowledged at the register. The 3 employees were busy with mobile & drive thru. Finally the barista acknowledged us & when she continued to grab labels & make drinks for your 2 priority orders (drive thru & mobile) we walked out….what a waste of time!
You can tell your new CEO, he might as well close the stores & just do 2 windows….drive thru & mobile. Time to find a new coffee experience!
Service: 1
The girls working here greeted us instantly and were kind and provided prompt friendly service. We got our typical favorite Starbucks orders quickly and were back on the road. The bathrooms were clean although the counters and lobby could have been cleaner.
Atmosphere: 4
Food: 5
Service: 5
Globally. anything else special ✨
There was no line at the register. We waited for 5 plus minutes while the 3 staff members ignored us and took drive through orders. Ended up having to place a mobile order. They never acknowledged our presence. The lights were off and there were boxes out in the walkways. This was 0900 on a Saturday.
Atmosphere: 1
Food: 4
Service: 1
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