pulled into the drive thru at 8:35pm on friday, august 29. just wanted to get a cup of coffee. i was told they were out of coffee and weren’t brewing anymore. i questioned why a coffee shop would be out of coffee. He confessed that they weren’t willing to brew anymore because it was 25 minutes till closing. I said “really? It’s 25 minutes till closing that’s plenty of time to brew more coffee.” or they could have done a pour over. they refused. i am disappointed. drove a few miles to the next Starbucks, which also closed at 9pm, but they were willing to serve me.
Atmosphere: 1
Food: 1
Service: 1
Anthony King
This is one of the better Starbucks I’ve visited. They went above and beyond as a staff to take care of my order. I’ll be back here again!
Atmosphere: 5
Food: 5
Service: 5
Kate W
This Starbucks is inconsistent. I stopped going after repeated rude encounters with one worker, but decided to try again after she was gone. Unfortunately, my last two visits were disappointing—both times my brown sugar shaken espresso had no syrup, I did not realize until I was down the street while. When I ordered two brown sugar shaken espressos, only one had syrup in it while the other did not and I was not aware until 40 minutes away my husband tasted his coffee I brought to him at home. Service and consistency need major improvement, but there are other locations who have great service and consistency in Montgomery.
Atmosphere: 3
Service: 2
Alfonso Lopez
I dont know why, but food is less appealing as before. All is frozen and away from the display. I need to ask for an item that I don't see.
Atmosphere: 5
Food: 3
Service: 5
Steve Greene
Great staff that seemed genuinely happy to be doing their jobs.
Atmosphere: 5
Food: 5
Service: 5
Topnotch Diva
I’m never disappointed! … my favorite Starbucks ! … Jack gave amazing customer service! … I’ll be back … ✨☀️
Atmosphere: 5
Food: 5
Service: 5
McKinney Family
A sip of excellence, served with style. Every visit to Starbucks feels like a refined moment of peace in my day. The service is prompt, the atmosphere is warm, and the drinks? Consistently crafted to perfection.
Whether I’m ordering my signature pink drink or a classic caramel macchiato, I know I’ll receive quality, elegance, and just the right touch of indulgence. The baristas are kind, professional, and carry themselves with poise—a reflection of the brand’s high standard.
For the woman on the move, who values grace, brilliance, and a little daily sparkle—Starbucks never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Toy Vaughn
I loooove Starbucks 😘
Grant Casey
Service is awful and unkind employees. So sad.
Audra
Love Starbucks! This is my go to for my customized sugar free amazing iced coffee drink! Highly recommended!
pulled into the drive thru at 8:35pm on friday, august 29. just wanted to get a cup of coffee. i was told they were out of coffee and weren’t brewing anymore. i questioned why a coffee shop would be out of coffee. He confessed that they weren’t willing to brew anymore because it was 25 minutes till closing. I said “really? It’s 25 minutes till closing that’s plenty of time to brew more coffee.” or they could have done a pour over. they refused. i am disappointed. drove a few miles to the next Starbucks, which also closed at 9pm, but they were willing to serve me.
Atmosphere: 1
Food: 1
Service: 1
This is one of the better Starbucks I’ve visited. They went above and beyond as a staff to take care of my order. I’ll be back here again!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is inconsistent. I stopped going after repeated rude encounters with one worker, but decided to try again after she was gone. Unfortunately, my last two visits were disappointing—both times my brown sugar shaken espresso had no syrup, I did not realize until I was down the street while. When I ordered two brown sugar shaken espressos, only one had syrup in it while the other did not and I was not aware until 40 minutes away my husband tasted his coffee I brought to him at home. Service and consistency need major improvement, but there are other locations who have great service and consistency in Montgomery.
Atmosphere: 3
Service: 2
I dont know why, but food is less appealing as before.
All is frozen and away from the display. I need to ask for an item that I don't see.
Atmosphere: 5
Food: 3
Service: 5
Great staff that seemed genuinely happy to be doing their jobs.
Atmosphere: 5
Food: 5
Service: 5
I’m never disappointed! … my favorite Starbucks ! … Jack gave amazing customer service! … I’ll be back … ✨☀️
Atmosphere: 5
Food: 5
Service: 5
A sip of excellence, served with style.
Every visit to Starbucks feels like a refined moment of peace in my day. The service is prompt, the atmosphere is warm, and the drinks? Consistently crafted to perfection.
Whether I’m ordering my signature pink drink or a classic caramel macchiato, I know I’ll receive quality, elegance, and just the right touch of indulgence. The baristas are kind, professional, and carry themselves with poise—a reflection of the brand’s high standard.
For the woman on the move, who values grace, brilliance, and a little daily sparkle—Starbucks never disappoints.
Atmosphere: 5
Food: 5
Service: 5
I loooove Starbucks 😘
Service is awful and unkind employees. So sad.
Love Starbucks! This is my go to for my customized sugar free amazing iced coffee drink! Highly recommended!
Restaurantji Recommends
They choose to do drive through only 2 hours before closing. Unprofessional.
Great staff! Very good service. Good there enough they will remember you. LOVE the breakfast sandwiches.
I was having a tired morning and the baristas were so kind. They absolutely made my day!
Horrible management, rude staff. Environment was messy, and seems to be a fast paced environment with temperamental employees. Manager was no help.
Asked for the TikTok special and got some watered down the Vaughn road location could never!!!!
Loading...