Subway
43 N Burbank Dr, Montgomery
(334) 271-3740
Recent Reviews
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Yall need to get trained again on how to properly make the cookies . Over cooked , hard and chunky cookies ain’t it . Troy location definitely knows how to …
Atmosphere: 1
Food: 1
Service: 1
They do run out of things a lot but I always appreciate the fact that they work with what they have if they don’t have something they replace it with what they have
Atmosphere: 5
Food: 5
Service: 5
It’s frustrating when a business doesn’t stick to its posted hours. We came to this Subway expecting to order before closing time, but the staff had already closed early. Even worse, the person there couldn’t give us a reason why. It felt careless and unprofessional. Consistency and communication go a long way—hope this can be addressed for future customers.
This is always a good Subway to go to. Nick is soooo nice, polite, and takes pride in making your food.
Atmosphere: 5
Food: 5
Service: 5
Closed 15 min earlier than listed time and rudely told us they were closed.
Atmosphere: 1
Food: 1
Service: 1
I always come here, and never have issues. But the Customer service tonight was awful, and the Guy was Disrespectful. I made an online order, and came to pick it up. The Door was locked, so I knocked on the door window. They looked at me, as they serviced other guests. I came up a second time and knocked...a Young Lady let a Customer out and immediately lock it. I knocked on the Window again, and a Black , Short, Heavy Guy yelled from the register. I told him I had an order. I yelled through the door, and he was yelling what is your name? Finally, the Young Lady came to the door. I asked for a refund, he was extremely Rude. I asked who was the Manager, and he said me , very Nasty and Hostile. I told him he was unprofessional and wanted his DM' s name . He refused to give me any information. After going here for over a decade faithfully, I will never return. This Guy is never pleasant, and always has an attitude. The Older Woman, and Younger Woman, that typically works mornings, have been Great! He definitely needs to be coached, on Customer service and Management.
Atmosphere: 1
Food: 1
Service: 1
She just threw my food together
Atmosphere: 4
Food: 4
Service: 3
I normally went to Firehouse, but had a terrible experience. I came to this Subway and felt guilty about ever being at other places. The staff was pleasantly nice to me. Food was good and dining room clean. I have to be a Subway customer from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
I've been here three times in the past month and they've been great each time! I order online and I haven't gotten there yet when my sandwich wasn't ready and waiting for me. It's refreshing for me to see a business like this that is doing a good job, so I try to make sure and spread the word! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Closed a whole hour early honestly very upset
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This subway is always terrible with attitudes and acknowledging customers. Ordered curbside last night, not only did they not bring my food out, when I went in I had to wait.Upon getting to the house and opening my bag and taking a bite I discovered there was hair all over my pizza. I called 3 times and they wouldn’t pick up the phone. And they refused to make another pizza or make the situation right.
Atmosphere: 1
Food: 1
Service: 1
Worst experience. I don't recommend anyone. I didn't taste the food yet but service is too bad. I just now came out of the store. The lady in the store not responding and ignoring the customers taste.
Service: 1
Good service...well kept...
Atmosphere: 4
Food: 3
Service: 4
Pulled up at 1pm and the door was locked even tho the open sign was on. Lady inside waving people away.
Pulled up at 1pm and the door was locked even tho the open sign was on. Lady inside waving people away.
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