First of all the worker's were very impolite. They don't greet you with a smile. You are there spending your money. They act as though you are bothering them.I ordered meatball sub please don't order this. The meat tasted like it was spoiled. Over loaded with cold sauce to cover up the taste.
It was a waste of your money. If you want a good sandwich. You want find it there. We couldn't eat ours we threw them away.
Atmosphere: 1
Food: 1
Service: 1
KauJana Love
Typically, I order lunch from this location. This week, I opted to try the Footlong Nachos. They weren't good. Not so much taste, but presentation. The nachos were charred, and the tomatoes were sliced and stuck to the side of the box.
Atmosphere: 5
Food: 3
Service: 3
Kimberly Jackson
All bread the sandwich barely had meat. Didn't look like a sub sandwich at all? No
Atmosphere: 4
Food: 2
Service: 5
SemperFiGuy
I'd like to give the highest regards to Janice and Danielle for the awesome customer service. I know it's not easy working with public and thank them for their hard work and dedication. Our Italian Hotshot were the best ever.
Atmosphere: 5
Food: 5
Service: 5
LeTerrica Gibbs
I had a terrible experience at the Subway on Vaughn Road in Montgomery, AL, on December 16, 2024. I placed an online order, which was accepted, only to receive a call from an employee named Saquan (spelling assumed) saying they couldn’t fulfill it because the oven was broken. He was rude, didn’t offer alternatives, and told me I’d have to wait until the next day for a refund. He became disrespectful when I asked for his name and hung up on me.
I went to the store to address the issue, and Saquan started yelling at me again while I talked to another employee about getting my refund. I was told to return the next day to speak to a manager, which was inconvenient. The manager couldn’t help me either and directed me to call a 1-800 number for my refund—something no one had mentioned earlier.
This is my second bad experience with this location due to issues with the app. I shouldn’t have to deal with rude employees, poor communication, and added inconvenience. Subway needs to do better! Plus, I still don't have my refund! I will not be returning to this location, ever!! I need to be contacted immediately about my refund!!!
Atmosphere: 1
Food: 1
Service: 1
Dr. LeTerrica Gibbs
I had a terrible experience at the Subway on Vaughn Road in Montgomery, AL, on December 16, 2024. I placed an online order, which was accepted, only to receive a call from an employee named Saquan (spelling assumed) saying they couldn’t fulfill it because the oven was broken. He was rude, didn’t offer alternatives, and told me I’d have to wait until the next day for a refund. He became disrespectful when I asked for his name and hung up on me.
I went to the store to address the issue, and Saquan started yelling at me again while I talked to another employee about getting my refund. I was told to return the next day to speak to a manager, which was inconvenient. The manager couldn’t help me either and directed me to call a 1-800 number for my refund—something no one had mentioned earlier.
This is my second bad experience with this location due to issues with the app. I shouldn’t have to deal with rude employees, poor communication, and added inconvenience. Subway needs to do better! Plus, I still don't have my refund! I will not be returning to this location, ever!! I need to be contacted immediately about my refund!!!
Atmosphere: 1
Food: 1
Service: 1
Micahya Spears
Very unprofessional came in at 8:15pm they close at 9. The guy wouldn’t serve me saying they were closed while he was serving someone else.
Service: 1
Stequashia Terrell
One of the cleanest with great customer service locations you gone find
Atmosphere: 5
Food: 5
Service: 5
Calvin Bullock
I decided to build my own sandwich, and I loved the variety of fresh ingredients available. From the freshly baked bread options to the numerous toppings, I was able to create the perfect sub tailored to my taste. I went with the Italian herb and cheese bread, piled high with turkey, fresh veggies, and a drizzle of spicy mustard. Each bite was delicious and satisfying!
This subway is so clean & near the manger was very nice. I visited this store almost everyday !!!
Atmosphere: 5
Food: 5
Service: 5
Cody Flynt
Constantly out of ingredients. Sometimes employees disappear in the back and don't serve customers in a timely manner. Most times of the day they only have one employee there as well so line backs up quickly. You have to hit it at the right time. Food tastes good. It's just customer service problems and the high price for nothing but a sandwich that kills it
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Grilled Chicken, Cookies, Oven Roasted Turkey, Rotisserie-Style Chicken, All-American Club, Black Forest Ham
David Betz
Who doesn't love a good sandwich? Especially for the price.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Grilled Chicken, Potato Chip, Cold Cut Combo, Black Forest Ham
Kk Kk
My sandwich is always fixed to perfection. They never hold back on the toppings. They have great customer service and it’s a great store.
Atmosphere: 5
Food: 5
Service: 5
Nick Alston
I ordered online ,the app told me my food was ready. I get to the store and still had to wait an additional 30 minutes for my order
The attitudes of the workers are terrible.
Atmosphere: 1
Food: 1
Service: 1
First of all the worker's were very impolite. They don't greet you with a smile. You are there spending your money. They act as though you are bothering them.I ordered meatball sub please don't order this. The meat tasted like it was spoiled. Over loaded with cold sauce to cover up the taste.
It was a waste of your money. If you want a good sandwich. You want find it there. We couldn't eat ours we threw them away.
Atmosphere: 1
Food: 1
Service: 1
Typically, I order lunch from this location. This week, I opted to try the Footlong Nachos. They weren't good. Not so much taste, but presentation. The nachos were charred, and the tomatoes were sliced and stuck to the side of the box.
Atmosphere: 5
Food: 3
Service: 3
All bread the sandwich barely had meat. Didn't look like a sub sandwich at all? No
Atmosphere: 4
Food: 2
Service: 5
I'd like to give the highest regards to Janice and Danielle for the awesome customer service. I know it's not easy working with public and thank them for their hard work and dedication. Our Italian Hotshot were the best ever.
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience at the Subway on Vaughn Road in Montgomery, AL, on December 16, 2024. I placed an online order, which was accepted, only to receive a call from an employee named Saquan (spelling assumed) saying they couldn’t fulfill it because the oven was broken. He was rude, didn’t offer alternatives, and told me I’d have to wait until the next day for a refund. He became disrespectful when I asked for his name and hung up on me.
I went to the store to address the issue, and Saquan started yelling at me again while I talked to another employee about getting my refund. I was told to return the next day to speak to a manager, which was inconvenient. The manager couldn’t help me either and directed me to call a 1-800 number for my refund—something no one had mentioned earlier.
This is my second bad experience with this location due to issues with the app. I shouldn’t have to deal with rude employees, poor communication, and added inconvenience. Subway needs to do better! Plus, I still don't have my refund! I will not be returning to this location, ever!! I need to be contacted immediately about my refund!!!
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at the Subway on Vaughn Road in Montgomery, AL, on December 16, 2024. I placed an online order, which was accepted, only to receive a call from an employee named Saquan (spelling assumed) saying they couldn’t fulfill it because the oven was broken. He was rude, didn’t offer alternatives, and told me I’d have to wait until the next day for a refund. He became disrespectful when I asked for his name and hung up on me.
I went to the store to address the issue, and Saquan started yelling at me again while I talked to another employee about getting my refund. I was told to return the next day to speak to a manager, which was inconvenient. The manager couldn’t help me either and directed me to call a 1-800 number for my refund—something no one had mentioned earlier.
This is my second bad experience with this location due to issues with the app. I shouldn’t have to deal with rude employees, poor communication, and added inconvenience. Subway needs to do better! Plus, I still don't have my refund! I will not be returning to this location, ever!! I need to be contacted immediately about my refund!!!
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional came in at 8:15pm they close at 9. The guy wouldn’t serve me saying they were closed while he was serving someone else.
Service: 1
One of the cleanest with great customer service locations you gone find
Atmosphere: 5
Food: 5
Service: 5
I decided to build my own sandwich, and I loved the variety of fresh ingredients available. From the freshly baked bread options to the numerous toppings, I was able to create the perfect sub tailored to my taste. I went with the Italian herb and cheese bread, piled high with turkey, fresh veggies, and a drizzle of spicy mustard. Each bite was delicious and satisfying!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This subway is so clean & near the manger was very nice. I visited this store almost everyday !!!
Atmosphere: 5
Food: 5
Service: 5
Constantly out of ingredients. Sometimes employees disappear in the back and don't serve customers in a timely manner. Most times of the day they only have one employee there as well so line backs up quickly. You have to hit it at the right time. Food tastes good. It's just customer service problems and the high price for nothing but a sandwich that kills it
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Grilled Chicken, Cookies, Oven Roasted Turkey, Rotisserie-Style Chicken, All-American Club, Black Forest Ham
Who doesn't love a good sandwich? Especially for the price.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Grilled Chicken, Potato Chip, Cold Cut Combo, Black Forest Ham
My sandwich is always fixed to perfection. They never hold back on the toppings. They have great customer service and it’s a great store.
Atmosphere: 5
Food: 5
Service: 5
I ordered online ,the app told me my food was ready. I get to the store and still had to wait an additional 30 minutes for my order
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