Went there twice and those were the worst experiences of eating out in a while. The receptionist is fighting her colleague and now we are not getting orders, how are these people even allowed to work. And the manager has no control over them
Atmosphere: 1
Food: 1
Service: 1
Mrq Thomas
food was good just takes a long time
Atmosphere: 2
Food: 5
Service: 5
Karen Russaw
The restaurant was very clean and the staff was extremely friendly.
Atmosphere: 5
Food: 4
Service: 5
Eileen Kiser
Always the chocolate frosty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Chili
Alleveete Haynes
Drove to the window after no one came to the speaker get to the window after 3 employees passed by without stop one came and stated they were doing a shift change it didn’t have a drawer don’t understand what that had to do with me getting a mobile
Atmosphere: 1
Service: 1
charles grimes
I pull up to the drive through only to be told "it's not working, come inside" so I come inside and have to stand around d waiting for 12 minutes while I see 5 employees grouped together messing with the drive-thru POS. Repeated attempts to get them to notice me failed. Then when I finnaly order and get my food, the fries are stale as can be, salted like the dead sea, and the burger was garbage. Entire interior needs to be properly cleaned as the inside has a scum layer over every surface.
Atmosphere: 1
Food: 2
Service: 1
Missy Black
Cashier didn't think it was important to greet the customer. She didn't listen. Then the other cashier told me Am I really sure I don't want my order? Since she said she couldn't give me my 93 cents in change. Why would I let a multi million dollar company keep my $.93 cents? It's not my problem manager didn't want to go to the bank which is part of their job to do. And make sure a store that is open from 6am to 1am daily has accurate bank. I did not want the order since I couldn't get my correct change back. The Jr bacon is $2.99 and the bun is old, meat n cheese cold, and bacon is burnt crumbled up pieces. Wendy's should be shamed.
Derek Mason
Definitely one of the worst Wendy's in Montgomery. Found a clear glove in my salad. Went inside to order once, and the cashier made it a priority to give her friend who came in after me his food first while I had to wait. Plus, they are extremely slow, their system is always down, and they have horrible attitudes. I'm starting to think the only good fast food joints in the Gump is Chikfila
Katrace Triplett (KraeAse)
I AM SO TIRED OF THIS WENDY'S! EVERYTIME I COME HERE THE DINING ROOM IS CLOSED EVEN IF ITS SAYS OPEN A IN THE AM AND CLOSES AT 10 PM... THAT IS NEVER THE CASE. THEY SHUT THE SYSTEM DOWN AT DIFFERENT TIMES OF THE DAY.. NOW I SEE WHY THIS LOCATION DOESN'T GET BUSINESS LIKE THE OTHER WENDYS OFF THE INTERSTATE.. FORGET THIS LOCATION FOR GOOD NOW.. I HAVE WASTED MY GAS TOO MUCH.. I know the system should not be shut down between 3-8pm that's peak business hours! But they get smart with you saying they don't know how long the system will be down but it's done every night? Yea right. Take my word for it the employees there just get a free check for locking doors and shutting the system down.. smdh...
Atmosphere: 1
Food: 1
Service: 1
Kd Foster
I wish I could give this place a zero star. Food came out cold and customer service was rude when I asked to remake my food. The store doors was closed. 0/10 don’t
ABSOLUTELY THE WORST WENDY'S. Went to the drive-through and was told to come around without placing an order. Decided to go inside instead. Stood in line for 10 mins as they all stood around and figured something out. I'm not sure what, though.The first warning sign was the condition behind the counter and in the cook area. Nothing was cleaned and looked like they didn't deep clean in a long time either.The second warning sign was the wet cups they handed us to get our drinks with. The soda machine doesn't even work, so we had to go back to the counter to get our drinks.Finally, the last warning was opening our hamburgers to see the cheese was cold and not melted, and the meat and bacon had no warmth to it. Took a bight anyways, and what seemed like day old food was disgusting, and the bacon nearly cracked my tooth. After the first bight, we wrapped up our food and tossed it. I'm not even gonna fight for a refund....Do not go here!!!!!
Atmosphere: 1
Food: 1
Service: 1
Brian Smith
Never again. Didn't get my order right, employees sitting all around the dining area, meanwhile it takes forever for 6 nuggets. The place dirty, slow, and empty of customers which should have been my first indication not to come
Atmosphere: 1
Food: 3
Service: 1
Matthew Young
IF YALL DONT FIX THESE HARD AND MOLDY BURGERS THE HEALTH INSPECTORS GONNA BLOCK MY NUMBER WITH HOW MANY TIMES I CALL
Atmosphere: 1
Food: 1
Service: 1
C B
I ordered a combo and they did not include my drink I have tried to call and got no answer today is Easter maybe that's why I ordered it through doordash. They also did not include my receipt with my order My order was also cold
Camille Hawkins
I noticed I didn't have the sauce or the right food and I asked the young lady before leaving the window and she was rude just rolled her eyesI asked for spicy nuggets and BBQ sauce which is on my receipt but they wouldn't re do my food. Crazy here
Went there twice and those were the worst experiences of eating out in a while. The receptionist is fighting her colleague and now we are not getting orders, how are these people even allowed to work. And the manager has no control over them
Atmosphere: 1
Food: 1
Service: 1
food was good just takes a long time
Atmosphere: 2
Food: 5
Service: 5
The restaurant was very clean and the staff was extremely friendly.
Atmosphere: 5
Food: 4
Service: 5
Always the chocolate frosty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Chili
Drove to the window after no one came to the speaker get to the window after 3 employees passed by without stop one came and stated they were doing a shift change it didn’t have a drawer don’t understand what that had to do with me getting a mobile
Atmosphere: 1
Service: 1
I pull up to the drive through only to be told "it's not working, come inside" so I come inside and have to stand around d waiting for 12 minutes while I see 5 employees grouped together messing with the drive-thru POS. Repeated attempts to get them to notice me failed. Then when I finnaly order and get my food, the fries are stale as can be, salted like the dead sea, and the burger was garbage. Entire interior needs to be properly cleaned as the inside has a scum layer over every surface.
Atmosphere: 1
Food: 2
Service: 1
Cashier didn't think it was important to greet the customer. She didn't listen. Then the other cashier told me Am I really sure I don't want my order? Since she said she couldn't give me my 93 cents in change. Why would I let a multi million dollar company keep my $.93 cents? It's not my problem manager didn't want to go to the bank which is part of their job to do. And make sure a store that is open from 6am to 1am daily has accurate bank. I did not want the order since I couldn't get my correct change back. The Jr bacon is $2.99 and the bun is old, meat n cheese cold, and bacon is burnt crumbled up pieces. Wendy's should be shamed.
Definitely one of the worst Wendy's in Montgomery. Found a clear glove in my salad. Went inside to order once, and the cashier made it a priority to give her friend who came in after me his food first while I had to wait. Plus, they are extremely slow, their system is always down, and they have horrible attitudes. I'm starting to think the only good fast food joints in the Gump is Chikfila
I AM SO TIRED OF THIS WENDY'S! EVERYTIME I COME HERE THE DINING ROOM IS CLOSED EVEN IF ITS SAYS OPEN A IN THE AM AND CLOSES AT 10 PM... THAT IS NEVER THE CASE. THEY SHUT THE SYSTEM DOWN AT DIFFERENT TIMES OF THE DAY.. NOW I SEE WHY THIS LOCATION DOESN'T GET BUSINESS LIKE THE OTHER WENDYS OFF THE INTERSTATE.. FORGET THIS LOCATION FOR GOOD NOW.. I HAVE WASTED MY GAS TOO MUCH.. I know the system should not be shut down between 3-8pm that's peak business hours! But they get smart with you saying they don't know how long the system will be down but it's done every night? Yea right. Take my word for it the employees there just get a free check for locking doors and shutting the system down.. smdh...
Atmosphere: 1
Food: 1
Service: 1
I wish I could give this place a zero star. Food came out cold and customer service was rude when I asked to remake my food. The store doors was closed. 0/10 don’t
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
ABSOLUTELY THE WORST WENDY'S. Went to the drive-through and was told to come around without placing an order. Decided to go inside instead. Stood in line for 10 mins as they all stood around and figured something out. I'm not sure what, though.The first warning sign was the condition behind the counter and in the cook area. Nothing was cleaned and looked like they didn't deep clean in a long time either.The second warning sign was the wet cups they handed us to get our drinks with. The soda machine doesn't even work, so we had to go back to the counter to get our drinks.Finally, the last warning was opening our hamburgers to see the cheese was cold and not melted, and the meat and bacon had no warmth to it. Took a bight anyways, and what seemed like day old food was disgusting, and the bacon nearly cracked my tooth. After the first bight, we wrapped up our food and tossed it. I'm not even gonna fight for a refund....Do not go here!!!!!
Atmosphere: 1
Food: 1
Service: 1
Never again. Didn't get my order right, employees sitting all around the dining area, meanwhile it takes forever for 6 nuggets. The place dirty, slow, and empty of customers which should have been my first indication not to come
Atmosphere: 1
Food: 3
Service: 1
IF YALL DONT FIX THESE HARD AND MOLDY BURGERS THE HEALTH INSPECTORS GONNA BLOCK MY NUMBER WITH HOW MANY TIMES I CALL
Atmosphere: 1
Food: 1
Service: 1
I ordered a combo and they did not include my drink I have tried to call and got no answer today is Easter maybe that's why I ordered it through doordash. They also did not include my receipt with my order My order was also cold
I noticed I didn't have the sauce or the right food and I asked the young lady before leaving the window and she was rude just rolled her eyesI asked for spicy nuggets and BBQ sauce which is on my receipt but they wouldn't re do my food. Crazy here