Wendy's
6930 Eastchase Loop, Montgomery
(334) 277-9090
Recent Reviews
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The African American girl with the white and pink wig on who worked the July 18 9:00p.m shift was so rude and unprofessional. When I told her my order through the drive thru speaker, she responded with “HuH?!” Then when I pulled up to the drive thru window she was too busy laughing with the other girl and sipping on her drink to say “hello” or “have a nice night” to me. Put her on dish duty. She doesn’t know how to work with customers. My fries are cold too.
This Wendy’s is a disaster - 95% of dining room drink options/soda syrups were out, there was no ice, no tea made, literal puddles in the dining room, and no paper towels in the very wet bathroom. At least the food was alright, but I very much regretted stopping here with 50 other restaurants in the immediate area.
Worst customer service, rude service all the way up management. Wait time is horrible.
Water all over the floor, bathroom was disgusting. Food took 4x as long as any other wendys. Staff was nice but very slow.
Waited in drive thru for 5/6 minutes before could order. Couldn’t go in because doors were locked. Young gentleman walking to dumpster with beats headphones on, while the drive thru is full! Get to window to pay couldn’t understand young lady at window taking money, had to ask for receipt because she didn’t want to give it! Was asked to pull forward because we had a big order. Manager comes out with food wanting us to meet her to get it because she didn’t want to walk to the car!! They forgot our chili and couldn’t get in to get it because doors were locked even though there were a few customers in the restaurant. Had several employees look at us trying to come in to get rest of the food. Went to the drive thru and the manager acted like she didn’t want to help us!! Just very rude all the way around. The restaurant needs to learn how to treat customers and management needs to learn respect and stop being lazy!! If I could give a zero (0) I would!!
Love this crew. They always take care of me and there other customers 💜
Atmosphere: 5
Food: 5
Service: 5
Service sucks.
Atmosphere: 1
Food: 1
Service: 1
Got flipped off and got cold food
Atmosphere: 1
Food: 1
Service: 1
I've tried coming here a few times during normal Hours of the day and everytime they are "not open at this time" OR "not serving anyone at this time" I understand once or twice it's been at least 5 times now. I'll just go to whataburgernext door.
Atmosphere: 1
Food: 1
Service: 1
First thing hollared at me when I walk in is "Cash Only" I should known by that reception to turn around and leave. Ordered a Ghost Pepper Chicken Sandwich which is completely forgotten about until I come to the counter asking about it. After I noticed others that came after me get their food I knew something was up. When they rushed and got my sandwich heady said here is your food. No apology whatsoever. It no wonder Chick-Fil-A does so much better.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I don't even want to give this place one star. My husband and daughter were inside at the restroom. They locked me and my son outside. Absolutely ridiculous. Wouldn't unlock it or anything. Sorry management and sorry establishment. I'm sure the place will be closed in less than a year. They might as well close down.
Showed up at 630 pm to order food. And they had the doors locked so you can even go in to order food. They really don’t want peoples money. Hope they shut it down and fire everyone.
Atmosphere: 1
Food: 1
Service: 1
When your drive thru workers are smoking weed by the dumpster, and have to run back inside to take your order…super appetizing.
Atmosphere: 1
Food: 2
Service: 1
It seems they have little to nothing here. Idk why they bother being open. Not worth spending your money here.
Atmosphere: 1
Food: 1
Service: 2
Very rude workers and cold food.
Atmosphere: 1
Food: 1
Service: 1
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