Wendy's

6930 Eastchase Loop, Montgomery
(334) 277-9090

Recent Reviews

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Aishia Curry

We were in town for my daughter’s birthday weekend and she wanted Wendy’s. The staff here went above and beyond any Wendy’s we have ever experienced. Would definitely recommend this location over any other.

Atmosphere: 5

Food: 5

Service: 5

Francisco Santana

Without a doubt, this is the most disgusting place I've ever experienced in a restaurant. The girl at the window. When it came time to return my credit card, she handed it back to me covered in blood. She told me it was because her nose was bleeding. She wasn't wearing gloves and kept putting her fingers in my nose. But the worst part was that she did it in a mocking way, meaning laughing. I don't recommend going to this place.

Crystal Pearson

The food was not good, and it was cold. They were out of alot of the drinks in the machine and the wait was long. The staff was friendly.

Blake Cobb (Good Job Cobb)

I got the new Wednesday TV series Meal of Misfortune. It was really good!

Atmosphere: 5

Food: 5

Service: 5

YukonV

Absolutely awful service.

Atmosphere: 1

Food: 3

Service: 1

Aaron McGuire

Don't go to this Wendy's!!! They will screw your order up every time. I asked for the honey butter chicken biscuit combo, and they gave me something completely opposite of what I ordered!!! Needless to say, that will be my last trip to this Wendy's.

Atmosphere: 1

Food: 1

Service: 1

Nakyia Jones

This Wendy’s has the worst employee customer service. Even speaking with a general manager/manager they advised they would send me a gift card and I never received it. The drive-through automatically denies issuing a refund. The food is not freshly made. Overall they need to shutdown this store. Poor Customer Service

Atmosphere: 1

Food: 1

Service: 1

Chip A

This place messed up a plain cheeseburger and we ordered inside. To make matters worse, three straight drive through customers had to come inside because their order was wrong. I don't think this is what Dave had in mind when he founded Wendy's.

Atmosphere: 1

Food: 2

Service: 1

Lashantel Wilson

They don’t have great customer service at all.
Ice machine was down.
Worker did not listen to my order.
All the food wasn’t hot either.

April O'neil

The African American girl with the white and pink wig on who worked the July 18 9:00p.m shift was so rude and unprofessional. When I told her my order through the drive thru speaker, she responded with “HuH?!” Then when I pulled up to the drive thru window she was too busy laughing with the other girl and sipping on her drink to say “hello” or “have a nice night” to me. Put her on dish duty. She doesn’t know how to work with customers. My fries are cold too.

Megan Travis

This Wendy’s is a disaster - 95% of dining room drink options/soda syrups were out, there was no ice, no tea made, literal puddles in the dining room, and no paper towels in the very wet bathroom. At least the food was alright, but I very much regretted stopping here with 50 other restaurants in the immediate area.

Atmosphere: 1

Food: 4

Service: 3

Kandace Traversie

Worst customer service, rude service all the way up management. Wait time is horrible.

Stephen H

Water all over the floor, bathroom was disgusting. Food took 4x as long as any other wendys. Staff was nice but very slow.

Karen Cater

Waited in drive thru for 5/6 minutes before could order. Couldn’t go in because doors were locked. Young gentleman walking to dumpster with beats headphones on, while the drive thru is full! Get to window to pay couldn’t understand young lady at window taking money, had to ask for receipt because she didn’t want to give it! Was asked to pull forward because we had a big order. Manager comes out with food wanting us to meet her to get it because she didn’t want to walk to the car!! They forgot our chili and couldn’t get in to get it because doors were locked even though there were a few customers in the restaurant. Had several employees look at us trying to come in to get rest of the food. Went to the drive thru and the manager acted like she didn’t want to help us!! Just very rude all the way around. The restaurant needs to learn how to treat customers and management needs to learn respect and stop being lazy!! If I could give a zero (0) I would!!

First Lady

Love this crew. They always take care of me and there other customers 💜

Atmosphere: 5

Food: 5

Service: 5

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