I was happy with food and service. Best thing was the lobby being open very late. It made eating out that much better without having to drive home with cold food.
Atmosphere: 5
Food: 5
Service: 5
K.
They lines are long & slowest ever: day,afternoon evening,afternoon or night,24/7. They are slower than slower. Clear your schedule because you would be in line for about 30 minutes to 1 hour. Dine in or dining out.
Uh just adding on, well recently, went here and two lane open and went to the second one , proceeded to sit, third car in line as waiting, I got up to the last car, then a young girl approached me an said what is your name on your order? I’m like I didn’t even order, so she was get the other girl to take my order as so I thought. Anyway both of them approached my car and said I have to go back around in the line and I’m like thinking you could’ve took my order instead talking all of this, going back in line all the way around. So yeah I drove off;😁
🤦🏾♀️Again y’all don’t disappoint at all, took my order, and wanted large size, got it, want onion rings , but got fries instead and wanted dr.pepper and got root beer and another do you think burgers should automatically come with cheese without telling it to them 🤨 just my opinion 🤷🏾♀️
Back again, y’all should automatically add cheeeeeeeeeeeseeeeee towards your burgers because without cheeeeeeeseeee you just would have a burger to add, you got that “add” on to a burger, damnit! 😤🙄
August of 2023: nothing really changed, I have two incidents. One, they forgot the cheese and when went back they put a slice of cheese in a container and try to handing to me, I know damn well y’all not trying hand me that cheese, I wanna fresh one. Second, they couldn’t understand my order, which is I wanted avocado, but gave me extra pickles, I know damn well they are both green, but how did you get mixed up, and plus I didn’t want anything extra of anything, like damn cannot get anything right. Y’all have gone down , real real real bad. And still slow. How do you get root beer and dr. Pepper mixed up? Not once, not twice, but multiple times come on now.
Atmosphere: 1
Food: 1
Service: 1
Tina Porter
I tried the honey butter biscuits and it was disheartening to see the chicken was a chicken strip cut in half and it was severely overcooked or had been sitting up to long. I was expecting an actual chicken patty like Krystals, Wendy's, or even Burger King. This was not worth buying. Stick to the burgers. Oh and they don't carry mushrooms anymore, sad.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sandwich
Bonham DeQuacius
I encountered an angel on today. I wish I’d gotten his name but he was doing some maintenance (I’m assuming) and works Sunday through Tuesday. He was so kind and encouraging. Y’all have a customer for life.
Atmosphere: 5
Food: 5
Service: 5
Tony Arria
Ordered from here, half of my order wrong or missing. No straws for my drink and two missing items, plus it was cold.
Atmosphere: 1
Food: 1
Service: 1
Business Account
This location may be one of the worsts. The chain is a good one but the lack of everything in this one make it not recommendable. Avoid eating here by all means. From customer service with attitude, cleanliness and cold burgers, nasty sodas.
Atmosphere: 1
Food: 2
Service: 1
Matlock AC Services
Best burgers ever
Atmosphere: 5
Food: 5
Service: 5
Lakesha Givens
Got sick asked for no onions. Still put onions
Atmosphere: 1
Food: 1
Service: 1
Cynthia Hall
This is the worst restaurant a far as service goes that I have have ever been to in my life. Being from texas I know how whataburger operates. This one is so inconsiderate. They do not acknowledge you when you come in , you wait five minutes before they even come out of the kitchen to take your order. Then it takes another twenty minutes for them to prepare it and give it to you. No apologies for the wait whatsoever. You think if you place a mobile order that it will be ready when you arrive. WRONG. DASHERS BEWARE BECAUSE THEY DON'T CARE ABOUT YOUR WAIT TIME. Hopefully someone who cares reviews this post and will make changes seriously.
My burger was made to order, French Fries were hot & fresh.
Atmosphere: 4
Food: 4
Service: 5
Beautiful Disaster1019
Slow and took 3 minutes in the window to give change while looking
Atmosphere: 1
Food: 2
Service: 1
Chris Andrews
First time I've been to the one in Montgomery Alabama very good it was a blessed day it was very friendly people I enjoyed that 🍔
Atmosphere: 5
Food: 5
Service: 5
Bjorn Nilsson
Waited five minutes for someone to take my order and no one did, so I really can't say much about their service more than there wasn't any. How does one leave a zero star review as a one is too much.....
Atmosphere: 1
Food: 1
Service: 1
Larry Chadwick
The prices are sorta kinda on the high end of the scale. I had an order of their appetizer chicken wingettes, which were tasty. The only gave me the drummers AND NO FLATES!!!
THE WINGS WERE ON THE TOUGH SIDE, as if they were not fresh???
I was happy with food and service. Best thing was the lobby being open very late. It made eating out that much better without having to drive home with cold food.
Atmosphere: 5
Food: 5
Service: 5
They lines are long & slowest ever: day,afternoon evening,afternoon or night,24/7. They are slower than slower. Clear your schedule because you would be in line for about 30 minutes to 1 hour. Dine in or dining out.
Uh just adding on, well recently, went here and two lane open and went to the second one , proceeded to sit, third car in line as waiting, I got up to the last car, then a young girl approached me an said what is your name on your order? I’m like I didn’t even order, so she was get the other girl to take my order as so I thought. Anyway both of them approached my car and said I have to go back around in the line and I’m like thinking you could’ve took my order instead talking all of this, going back in line all the way around. So yeah I drove off;😁
🤦🏾♀️Again y’all don’t disappoint at all, took my order, and wanted large size, got it, want onion rings , but got fries instead and wanted dr.pepper and got root beer and another do you think burgers should automatically come with cheese without telling it to them 🤨 just my opinion 🤷🏾♀️
Back again, y’all should automatically add cheeeeeeeeeeeseeeeee towards your burgers because without cheeeeeeeseeee you just would have a burger to add, you got that “add” on to a burger, damnit! 😤🙄
August of 2023: nothing really changed, I have two incidents. One, they forgot the cheese and when went back they put a slice of cheese in a container and try to handing to me, I know damn well y’all not trying hand me that cheese, I wanna fresh one. Second, they couldn’t understand my order, which is I wanted avocado, but gave me extra pickles, I know damn well they are both green, but how did you get mixed up, and plus I didn’t want anything extra of anything, like damn cannot get anything right. Y’all have gone down , real real real bad. And still slow.
How do you get root beer and dr. Pepper mixed up? Not once, not twice, but multiple times come on now.
Atmosphere: 1
Food: 1
Service: 1
I tried the honey butter biscuits and it was disheartening to see the chicken was a chicken strip cut in half and it was severely overcooked or had been sitting up to long. I was expecting an actual chicken patty like Krystals, Wendy's, or even Burger King. This was not worth buying. Stick to the burgers. Oh and they don't carry mushrooms anymore, sad.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sandwich
I encountered an angel on today. I wish I’d gotten his name but he was doing some maintenance (I’m assuming) and works Sunday through Tuesday. He was so kind and encouraging. Y’all have a customer for life.
Atmosphere: 5
Food: 5
Service: 5
Ordered from here, half of my order wrong or missing. No straws for my drink and two missing items, plus it was cold.
Atmosphere: 1
Food: 1
Service: 1
This location may be one of the worsts. The chain is a good one but the lack of everything in this one make it not recommendable. Avoid eating here by all means. From customer service with attitude, cleanliness and cold burgers, nasty sodas.
Atmosphere: 1
Food: 2
Service: 1
Best burgers ever
Atmosphere: 5
Food: 5
Service: 5
Got sick asked for no onions. Still put onions
Atmosphere: 1
Food: 1
Service: 1
This is the worst restaurant a far as service goes that I have have ever been to in my life. Being from texas I know how whataburger operates. This one is so inconsiderate. They do not acknowledge you when you come in , you wait five minutes before they even come out of the kitchen to take your order. Then it takes another twenty minutes for them to prepare it and give it to you. No apologies for the wait whatsoever. You think if you place a mobile order that it will be ready when you arrive. WRONG. DASHERS BEWARE BECAUSE THEY DON'T CARE ABOUT YOUR WAIT TIME. Hopefully someone who cares reviews this post and will make changes seriously.
Atmosphere: 3
Food: 5
Service: 1
Order was wrong had to remake it .
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
My burger was made to order, French Fries were hot & fresh.
Atmosphere: 4
Food: 4
Service: 5
Slow and took 3 minutes in the window to give change while looking
Atmosphere: 1
Food: 2
Service: 1
First time I've been to the one in Montgomery Alabama very good it was a blessed day it was very friendly people I enjoyed that 🍔
Atmosphere: 5
Food: 5
Service: 5
Waited five minutes for someone to take my order and no one did, so I really can't say much about their service more than there wasn't any. How does one leave a zero star review as a one is too much.....
Atmosphere: 1
Food: 1
Service: 1
The prices are sorta kinda on the high end of the scale. I had an order of their appetizer chicken wingettes, which were tasty.
The only gave me the drummers AND NO FLATES!!!
THE WINGS WERE ON THE TOUGH SIDE, as if they were not fresh???
Atmosphere: 5
Food: 3
Service: 5
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