Zaxby's Chicken Fingers & Buffalo Wings

Love it all employees are so very nice and friendly and helpful keep up the good work God bless you all

Atmosphere: 5

Food: 5

Service: 5

Parking: Parking surrounds the building

Atmosphere: 5

Food: 5

Service: 5

This location is very hit or miss, there is very little consistency.
The good: My last visit was great, food was served quickly and hot.
The bad: About half of my visits to this location have some sort of issue. For example placing an online order for traditional wings and arriving to get them at 7:30 and then being told to park and 45 minutes later no order, so I go inside to see where my order is only to be told they stop cooking traditional wings at 8:00...
The ugly: As of the date of this review the last health inspection score posted is a 94.

Atmosphere: 2

Food: 3

Service: 4

I had to stop going to this location for a while because they were messing up my order. Much better this time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Basket of Texas Toast

Nice place, people the food was good and gave me what I needed

I visited on 8/13/24 and my experience was great. Both ladies at the drive thru were friendly and provided great customer service. I was skeptical because of the bad reviews but l am glad l stopped by. My food was great as well!!

Food: 5

Service: 5

Store manager and the crew manager on Atlanta hwy is very unprofessional, and rude. Having a nasty attitude makes you look ugly. Humble yourselves and Straighten up!

Atmosphere: 1

Food: 1

Service: 1

Great Staff !!!!!

Atmosphere: 5

Food: 5

Service: 5

I went to zaxbys about an hour after they opened. When I first got to the drive thru I was put on hold for almost 5 mins. When the girl was taking my order sounds like she was eating while talking. I ordered a 6 tender combo when I got my food it was a piece of hair in it. I took it back and they remade it and I checked it they forgot my Cole slaw . I took it back again and asked for a refund . Instead of a refund he charged me again so I got charged twice. I never had a problem with zaxbys until today it was a bunch of kids in the kitchen , no hair nets and plus they was eating in the kitchen. NEVER AGAIN!

Atmosphere: 1

Food: 1

Service: 1

My experience at this location was horrible today. I ordered through Drive through and as I pulled up the young lady took my order. I then pulled to the window and paid. After about a 3 to 4 minute wait I received my food. When I got home which is about 5 minutes away. I checked my order which I should have done at the window. But me guessing since I had to wait a little bit my order was accurate but it wasn't. I was missing my fried pickles so I called the store to let them know I hadn't received all my order and one of the young ladies i can clearly hear her yelling that I was lying several times over the phone. I hear the one of the other young ladies say here is the other part of my order. She is very unprofessional. I did go get my fried pickles but I will not be visiting this location ever again.

Atmosphere: 1

Food: 4

Service: 1

I went in and ordered the fried shrimp with tenders and funnel cake. The shrimp was fresh and hot and so good, the service was excellent, perfect score I’m extremely proud of this location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Wings and Things

Feeling of being watched

Atmosphere: 2

Food: 3

Service: 2

My experience at this location was horrible today. I ordered through Drive through and as I pulled up the young lady took my order. I then pulled to the window and paid. After about a 3 to 4 minute wait I received my food. When I got home which is about 5 minutes away. I checked my order which I should have done at the window. But me guessing since I had to wait a little bit my order was accurate but it wasn't. I was missing my fried pickles so I called the store to let them know I hadn't received all my order and one of the young ladies i can clearly hear her yelling that I was lying several times over the phone. I hear the one of the other young ladies say here is the other part of my order. She is very unprofessional. I did go get my fried pickles but I will not be visiting this location ever again.

Atmosphere: 1

Food: 4

Service: 1

Scanner for promotion didn't work 3rd visit with promotions not accepted.

Atmosphere: 5

Food: 3

Service: 5

I didn’t want to make this post but today I had no choice. Last night I stopped Zaxby on Atlanta Highway. I waited at 15 to 20 minutes in line. A car ahead of me was already waiting when I pulled up behind them. When I finally go to the window I saw at 4 to 4 females working, and 1 male stuck his head out from the cooking area because I was complaining about the wait time. The manger was there and these young girls found it so funny. Laughing because of my complaint. The manager was stand right there. Mind you the large chicken nuggets cost me $9. They were not hot but the fries where. After I left I called the manager told her I didn’t get my tea and then complained again about the wait time and the food and offered not to write this review but she needed to do better. Today, I went back to pick up the meal she promised. I asked about the tea and I was told there is no refill. I drove off and then realized I didn’t get the tea last night and went back. The manager said you said nothing about tea. We went back and forward. I didn’t want a free tea just give me what I paid for. Finally a you lady gave me the tea. Yes I want everything I paid for. $9 is a lot for those large nuggets (fingers). Show some professionalism to your customers.

Atmosphere: 1

Food: 2

Service: 1