Went to get a quick Taco fix for our supper since I was tired from work and didn't feel like going into grocery store to buy the meat and other items that I would need to cook and make us some tacos. I think I could have done it a lot quicker than the time it took there that night. I got in line and waited about 15 minutes or more before I got to the board to order and my food wait time start. I then pulled forward to wait for my order to be ready and given to me. I saw several people inside also frustrated and waiting a long time too for their orders. The time shown on those screens were only halfway through my wait time but it lets you see how long I was there in front of their window waiting for my food up to that point and how long the vehicle waited behind me at the board to even have someone take their order. They had finally got their order after that so their time changed and I wasn't able to take another shot of their service screen after that because they stayed in front of the window. But it was still another 15 minutes or more after that before I was given my bag of food and informed they were out of boxes to put the correct meal items together in it and when I asked for sauce they were out of the green kind and just threw a pile of mild at me that I dropped across and onto the seat beside me. Then everything was wrapped wrong so you couldn't tell what the items were because the wrong food names were facing up. So I had to unwrap everything to see what I received and found out I was not given certain items that I was supposed to get. Went inside to get it fixed and a fellow customer waiting inside at the counter said good luck I've been waiting there over 30 minutes for my food to get fixed right.
Atmosphere: 1
Food: 3
Service: 1
serenity weems
I put in a mobile order at 12:30am and they said they close at 2am and then when I get there they are closed they said they stopped cooking after no one came through after an hour before closing even though there was a mobile order placed pitiful
Atmosphere: 1
Food: 1
Service: 1
Brittany Parker
Well me and my husband went in to eat after church during 3 days of worship at Cornerstone which was amazing but long so I was really hungry from not eating breakfast and church didn't let out till almost 12,but anyway we went in and there was no one at the counter to take our order until a girl got us on her way clocking out to go home. Then once we got our food I had ordered a side of jalapeños that I didn't get,so my husband went back up to the counter to let them know I needed my jalapeños, but no one ever came to help, they were busy at the window at the time but there were employees standing right there that could have simply asked what we needed or if everything was alright but not 1 employee went out of their way to help plus it wouldn't even have taken a min to dip out some jalapeños into a little cup and hand them to him even if they were busy, it don't excuse the fact that none of them employees were paying attention to the front counter and I know I say at least 4 or 5 employees there and it would have only taken 1 to get me my jalapeños. My husband ended up just sitting back down to eat before his tacos got soggy and I had to eat my nachos without the side of jalapeños that I paid extra for. I know their only like 50 or 75cents but still that's not the point, the point is they need to train the employees on how to give better customer satisfaction and service please. If not for the non service I got i would have given 5 stars.
Atmosphere: 4
Food: 5
Service: 2
Gabriella Pardue (Lynn)
What is nacho fries without nacho cheese? They forgot my nacho cheese. Guess it wasn’t my cheese. 🙂↔️😒😔
Atmosphere: 4
Food: 3
Service: 4
Shawn
Missing ingredients on my order. No cheese on my chicken chalupa supremes. SMH 🤦🏽♂️
Atmosphere: 3
Food: 1
Service: 1
Hannah Umana
Food was delicious and staff was really friendly
Atmosphere: 5
Food: 5
Service: 5
Jonny Letson
Locos Tacos Supreme were awesome!
Atmosphere: 5
Food: 5
Service: 5
Tina Osborn
I have been sitting in the drive through for 28 minutes. Not coming here again.
Atmosphere: 1
Food: 1
Service: 1
Cirrhosis Moses
I just stopped there, and they said one person is working and refused to take my order unless it was door dash. Pay more money get people to show up.
CARRIE FEGUER
Very friendly. But I didn't get what I ordered at all and was overcharged for something I didn't want. But it at least the food was very good and fresh .
Often forget to give you your sauces so when you get home, you have to eat what tastes like wet cat food. They ignore the fact that you're standing at the front counter so you can avoid the missing sauce saga... take about 35 minutes if you go inside. Plus, they don't like working so they try to make you use the kiosk. They are lazy. Try El Rio just up the road during normal business hours. Authentic Mexican food you can pretty much have eaten before you can even place your order at taco bell.
Atmosphere: 2
Food: 3
Service: 1
Shannon Taylor
Three cars in line and we didn't move for almost 30 minutes. I would have left but drive thru is only one lane. Once they finally took my order, I spent 12 minutes at the window for two crunchy tacos. Very poor management. You've been warned!
Atmosphere: 1
Food: 3
Service: 1
Christina Buzbee
Horrible service, picking up a door dash and waited I know over 30 mins . When asked all they wanted to say was we are busy.
Went to get a quick Taco fix for our supper since I was tired from work and didn't feel like going into grocery store to buy the meat and other items that I would need to cook and make us some tacos. I think I could have done it a lot quicker than the time it took there that night. I got in line and waited about 15 minutes or more before I got to the board to order and my food wait time start. I then pulled forward to wait for my order to be ready and given to me. I saw several people inside also frustrated and waiting a long time too for their orders. The time shown on those screens were only halfway through my wait time but it lets you see how long I was there in front of their window waiting for my food up to that point and how long the vehicle waited behind me at the board to even have someone take their order. They had finally got their order after that so their time changed and I wasn't able to take another shot of their service screen after that because they stayed in front of the window. But it was still another 15 minutes or more after that before I was given my bag of food and informed they were out of boxes to put the correct meal items together in it and when I asked for sauce they were out of the green kind and just threw a pile of mild at me that I dropped across and onto the seat beside me. Then everything was wrapped wrong so you couldn't tell what the items were because the wrong food names were facing up. So I had to unwrap everything to see what I received and found out I was not given certain items that I was supposed to get. Went inside to get it fixed and a fellow customer waiting inside at the counter said good luck I've been waiting there over 30 minutes for my food to get fixed right.
Atmosphere: 1
Food: 3
Service: 1
I put in a mobile order at 12:30am and they said they close at 2am and then when I get there they are closed they said they stopped cooking after no one came through after an hour before closing even though there was a mobile order placed pitiful
Atmosphere: 1
Food: 1
Service: 1
Well me and my husband went in to eat after church during 3 days of worship at Cornerstone which was amazing but long so I was really hungry from not eating breakfast and church didn't let out till almost 12,but anyway we went in and there was no one at the counter to take our order until a girl got us on her way clocking out to go home. Then once we got our food I had ordered a side of jalapeños that I didn't get,so my husband went back up to the counter to let them know I needed my jalapeños, but no one ever came to help, they were busy at the window at the time but there were employees standing right there that could have simply asked what we needed or if everything was alright but not 1 employee went out of their way to help plus it wouldn't even have taken a min to dip out some jalapeños into a little cup and hand them to him even if they were busy, it don't excuse the fact that none of them employees were paying attention to the front counter and I know I say at least 4 or 5 employees there and it would have only taken 1 to get me my jalapeños. My husband ended up just sitting back down to eat before his tacos got soggy and I had to eat my nachos without the side of jalapeños that I paid extra for. I know their only like 50 or 75cents but still that's not the point, the point is they need to train the employees on how to give better customer satisfaction and service please. If not for the non service I got i would have given 5 stars.
Atmosphere: 4
Food: 5
Service: 2
What is nacho fries without nacho cheese? They forgot my nacho cheese. Guess it wasn’t my cheese. 🙂↔️😒😔
Atmosphere: 4
Food: 3
Service: 4
Missing ingredients on my order. No cheese on my chicken chalupa supremes. SMH 🤦🏽♂️
Atmosphere: 3
Food: 1
Service: 1
Food was delicious and staff was really friendly
Atmosphere: 5
Food: 5
Service: 5
Locos Tacos Supreme were awesome!
Atmosphere: 5
Food: 5
Service: 5
I have been sitting in the drive through for 28 minutes. Not coming here again.
Atmosphere: 1
Food: 1
Service: 1
I just stopped there, and they said one person is working and refused to take my order unless it was door dash. Pay more money get people to show up.
Very friendly. But I didn't get what I ordered at all and was overcharged for something I didn't want. But it at least the food was very good and fresh .
Restaurantji Recommends
Food and service was good. It was clean.
Atmosphere: 5
Food: 5
Service: 5
Lady there was rude and got my order wrong twice.
Atmosphere: 1
Food: 1
Service: 1
Often forget to give you your sauces so when you get home, you have to eat what tastes like wet cat food. They ignore the fact that you're standing at the front counter so you can avoid the missing sauce saga... take about 35 minutes if you go inside. Plus, they don't like working so they try to make you use the kiosk. They are lazy. Try El Rio just up the road during normal business hours. Authentic Mexican food you can pretty much have eaten before you can even place your order at taco bell.
Atmosphere: 2
Food: 3
Service: 1
Three cars in line and we didn't move for almost 30 minutes. I would have left but drive thru is only one lane. Once they finally took my order, I spent 12 minutes at the window for two crunchy tacos. Very poor management. You've been warned!
Atmosphere: 1
Food: 3
Service: 1
Horrible service, picking up a door dash and waited I know over 30 mins . When asked all they wanted to say was we are busy.
Atmosphere: 1
Service: 1
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