McDonald's

Name: McDonald's
Address: 1503 Woodward Ave, Muscle Shoals, Alabama, 35661, US
Telephone: (256) 381-2211
Price range: $
Rating: 2.9

$ • Fast Food, Burgers, Coffee Shops

Hours:
1503 Woodward Ave, Muscle Shoals
(256) 381-2211

Menu Order Online

About McDonald's

McDonald's is known for its fast service, featuring friendly greeters and cashiers. However, some guests have reported inconsistencies in service, especially at the pick-up window. Guests have also expressed frustrations with the kiosks, noting that some customers wait longer to be served while others receive attention more quickly. Food quality can vary, with some meals arriving cold. Despite these issues, the restaurant remains popular for its signature items, such as the Egg McMuffin and Big Mac.

As the only McDonald's in Muscle Shoals without needing to drive to the gas station on Hwy 72, it offers a convenient option. However, curbside service via the app is often ignored, leading to long waits. The drive-thru can also be problematic, as bags are sometimes not checked against receipts before being handed out, resulting in missing items. Customer service needs improvement, but the restaurant does accommodate dietary restrictions, such as no salt on fries. There is ample parking available, and the restaurant is kid-friendly, potentially hosting birthday parties. Wheelchair accessibility is also provided. Overall, it meets expectations for a McDonald's, with some customers noting that they have received replacements for orders, such as a new frozen Fanta blue raspberry.