Ordered baked potato with bbq pork and both the potato and the meat were cold. Asked to reheat it, they did, and it was still cold. Ribs were good.
Atmosphere: 4
Food: 3
Service: 5
Tammy Dyess
Wonderful place. Our food was amazing. We both got the potato.
Atmosphere: 5
Food: 5
Service: 5
salisa Love
I ordered peach cobbler and it tasted not fresh. The picture on the website didn't make what I got. Customer service sucks too!! How you going to pass food out the window without a bag.
Atmosphere: 2
Food: 1
Service: 2
Debbie Hooper
This 3rd time jve gotten home with no sauce in bag for BBQ or baked potatoes. And the potatoe was hard like not done all way. Very disappointed....please do better
Atmosphere: 3
Food: 2
Service: 3
Hailee Stutts
Huge shoutout to Ali D. I used to work at Rick’s and since then I’ve had several employees question my orders, which I completely understand, but there are times they come off very rude. Ali didn’t question what I was ordering at all, she took my order with a smile, she was very polite, and she ensured my order was fulfilled correctly. Please ensure this gets back to her and her managers because she was the best employee I’ve experienced at this location
Atmosphere: 5
Food: 5
Service: 5
john nelson
Worst Rick's I've ever gotten food from. Sat at the intercom waiting to order for 5 minutes before I hear anything. Ordered my food and dude attitude made it sound like he didn't wanna take my order. Got to the window and had to wait for him to get off his phone so I could pay. Had the window closed on me so I couldn't ask for any sauce, then was told to pull up after sitting at the window waiting for another 4 minutes. Got home to see they gave me a small fry instead of a large.
Atmosphere: 1
Food: 2
Service: 1
Ida Dyer
Excellent food
Atmosphere: 5
Food: 5
Service: 5
Gracie “Spaghetti soup” May
Service was great! I had so many questions and special request and the lady on the window was so sweet! Very patient and helpful I didn’t get her name but she has glasses and reddish hair with blue eyes
Atmosphere: 4
Food: 4
Service: 5
Diana Brown
The best Rick's barbecue in the shows area is the one in Florence off of Cox Creek the chew over here in Muscle Shoals do not know how to give you fully baked baked potatoes. They're still hard, went through the other day and ordered a plate with ribs and green beans and baked potato salad and time I got home and opened it up. It was a baked potato that wasn't even cooked all the way through now we all know rib plates are much higher than baked potatoes so I had to throw it away and wasted $22 on an order. I didn't even receive everything's just better in Florence.
Atmosphere: 1
Food: 2
Service: 1
Connie Smith
The drive thru is great!!! They have stopped giving lemon in our tea tho...thumbs down on that part!!!
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato, Great BBQ
Had the stuffed baked potato, it was really good. We went on the 4th of July and nothing in town was open other than fast food. Rick's saved the day!!!
Atmosphere: 4
Food: 5
Service: 4
Debi Smith
They never get anything right. Ask for extra sauce and willing to pay. Lost my Buisness and will tell everyone I know.
ShaKarie Hampton
How do the person in the kitchen send out bad potatoes I’m only upset because the smell made me loose my appetite and not understanding how you don’t see black all thru the potato now I’m having to get back out in this storm just to get it replaced wasting time and gas and I work over nights so it’s just irritating please get it together . Now I can’t even eat the replacement one because my stomach has turned. Would of least gave guest a drink while they waiting for the inconvenience and still having to sit and wait
Norma Castle
Food has always been great. IF you can get it... Saturday evening before 7pm is way to early to run out of potatoes... seriously!!
Ordered baked potato with bbq pork and both the potato and the meat were cold. Asked to reheat it, they did, and it was still cold. Ribs were good.
Atmosphere: 4
Food: 3
Service: 5
Wonderful place. Our food was amazing. We both got the potato.
Atmosphere: 5
Food: 5
Service: 5
I ordered peach cobbler and it tasted not fresh. The picture on the website didn't make what I got. Customer service sucks too!! How you going to pass food out the window without a bag.
Atmosphere: 2
Food: 1
Service: 2
This 3rd time jve gotten home with no sauce in bag for BBQ or baked potatoes. And the potatoe was hard like not done all way. Very disappointed....please do better
Atmosphere: 3
Food: 2
Service: 3
Huge shoutout to Ali D. I used to work at Rick’s and since then I’ve had several employees question my orders, which I completely understand, but there are times they come off very rude. Ali didn’t question what I was ordering at all, she took my order with a smile, she was very polite, and she ensured my order was fulfilled correctly. Please ensure this gets back to her and her managers because she was the best employee I’ve experienced at this location
Atmosphere: 5
Food: 5
Service: 5
Worst Rick's I've ever gotten food from. Sat at the intercom waiting to order for 5 minutes before I hear anything. Ordered my food and dude attitude made it sound like he didn't wanna take my order. Got to the window and had to wait for him to get off his phone so I could pay. Had the window closed on me so I couldn't ask for any sauce, then was told to pull up after sitting at the window waiting for another 4 minutes. Got home to see they gave me a small fry instead of a large.
Atmosphere: 1
Food: 2
Service: 1
Excellent food
Atmosphere: 5
Food: 5
Service: 5
Service was great! I had so many questions and special request and the lady on the window was so sweet! Very patient and helpful I didn’t get her name but she has glasses and reddish hair with blue eyes
Atmosphere: 4
Food: 4
Service: 5
The best Rick's barbecue in the shows area is the one in Florence off of Cox Creek the chew over here in Muscle Shoals do not know how to give you fully baked baked potatoes. They're still hard, went through the other day and ordered a plate with ribs and green beans and baked potato salad and time I got home and opened it up. It was a baked potato that wasn't even cooked all the way through now we all know rib plates are much higher than baked potatoes so I had to throw it away and wasted $22 on an order. I didn't even receive everything's just better in Florence.
Atmosphere: 1
Food: 2
Service: 1
The drive thru is great!!! They have stopped giving lemon in our tea tho...thumbs down on that part!!!
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato, Great BBQ
Restaurantji Recommends
Had the stuffed baked potato, it was really good. We went on the 4th of July and nothing in town was open other than fast food. Rick's saved the day!!!
Atmosphere: 4
Food: 5
Service: 4
They never get anything right. Ask for extra sauce and willing to pay. Lost my Buisness and will tell everyone I know.
How do the person in the kitchen send out bad potatoes I’m only upset because the smell made me loose my appetite and not understanding how you don’t see black all thru the potato now I’m having to get back out in this storm just to get it replaced wasting time and gas and I work over nights so it’s just irritating please get it together . Now I can’t even eat the replacement one because my stomach has turned. Would of least gave guest a drink while they waiting for the inconvenience and still having to sit and wait
Food has always been great. IF you can get it... Saturday evening before 7pm is way to early to run out of potatoes... seriously!!
Their chicken nachos are my jam.
Loading...