Ordered the number 11 (chicken sandwich). Food is hot and fries are fresh but my chicken sandwich is obviously old. Top bun dry and hard, lettuce brown and soft, meat is definitely over cooked and dry, look like it’s been sitting for a while or recooked.
Atmosphere: 2
Food: 1
Service: 4
Nedra McCaig
How difficult is it to add ketchup without making a cheeseburger look like a murder scene?
Malachi Shadoh
One i was ordering late night yes but they had no right to be rood to my dasher when i was just trying to tell her what to replace my items with you are customer service act right i work in customer service myself dont be a rood just cus yhall close to the time you leave
Atmosphere: 1
Food: 3
Service: 1
AJ joiner
Waited 20 minutes at a stall, never got to order.
Atmosphere: 1
Service: 1
Kim Stoddard-Reid
Loved their breakfast meal deals
Atmosphere: 4
Food: 5
Service: 5
Travis Reese
We got 2 big dill meals but it came with an orange hot pepper inside them. My wife alerted me immediately and googled if it should be in there. It was cut in half and split between our meals. The dill seasoned tots have hardly any flavor that makes it different than regular ones. We waited 25 minutes and spent 40$ for below average food and surprise caught on fire.
Atmosphere: 3
Food: 1
Service: 1
CJ Richardson
Every time I’ve been here I have always had a terrible experience. Problems with the mobile app, drive through, payment, service, or my order. Wait time is bad, service sucks, don’t eat here. Terrible management and staff.
Atmosphere: 1
Food: 3
Service: 1
Lori Ayers
Waited 20 min in the drive thru 🤬🤬
Flynt Lockwood
Sonic bro fix your coffee. 😭😭😭 The viscosity is actually alarming.
Atmosphere: 5
Food: 2
Service: 5
Nathan Randolph
Terry is the worst worker I’ve ever had to deal with in my life. When me and my family got to sonic we sat there for over 20 mins waiting to order and no one ever answered us over the machine so we had to holler at one of the workers to help us. The sonic worker came over and it was Terry. We told him we were there for a pickup and told him the name and he said he’d go look and be right back. He came back and said they had already gave that order out and there was nothing he could do about it and that it was normal for someone to come threw the drive thru and them accidentally give out your food to them. So I was very confused about this and asked him what he was gonna do about it if he was gonna remake our order or refund us our money and he refused to do remake our food or give us a refund. He told us we could come back the next day and he’d give us our order. I tried to continue talking to him staying calm while this man is acting like he’d rather be anywhere than there trying to help me fix my order, I just paid for, and he handed to someone else without confirming they was the rightful owners of the food. We were trying to continue the conversation with him to try to figure out what we needed to do but he just said he had orders to take and turned around and left us there. Ive never dealt such laziness, ignorance, and utter lack of respect. I wouldn’t let Terry hold a broom at any business I owned. Yall can have that $20
Fast service open late I chose a banana milk shake this time
Atmosphere: 5
Food: 5
Service: 5
Brad Nichols
Smash burgers are great !!
Brad
Be ready to wait and wait and wait and wait. Service is fair
Atmosphere: 1
Food: 5
Service: 2
Trisha Dean
My master shake was in the wrong cup spilled all in my lap on top of waiting thirty minutes it was insane the girl in the window was nice but that's about it
Atmosphere: 1
Food: 3
Service: 1
Amanda Moore
I waited in the stall for 30 mins on 2 cups of ice. They service almost 10 cars. Still no ice. I drove off again it was just 2 cups of ice
Ordered the number 11 (chicken sandwich). Food is hot and fries are fresh but my chicken sandwich is obviously old. Top bun dry and hard, lettuce brown and soft, meat is definitely over cooked and dry, look like it’s been sitting for a while or recooked.
Atmosphere: 2
Food: 1
Service: 4
How difficult is it to add ketchup without making a cheeseburger look like a murder scene?
One i was ordering late night yes but they had no right to be rood to my dasher when i was just trying to tell her what to replace my items with you are customer service act right i work in customer service myself dont be a rood just cus yhall close to the time you leave
Atmosphere: 1
Food: 3
Service: 1
Waited 20 minutes at a stall, never got to order.
Atmosphere: 1
Service: 1
Loved their breakfast meal deals
Atmosphere: 4
Food: 5
Service: 5
We got 2 big dill meals but it came with an orange hot pepper inside them. My wife alerted me immediately and googled if it should be in there. It was cut in half and split between our meals. The dill seasoned tots have hardly any flavor that makes it different than regular
ones. We waited 25 minutes and spent 40$ for below average food and surprise caught on fire.
Atmosphere: 3
Food: 1
Service: 1
Every time I’ve been here I have always had a terrible experience. Problems with the mobile app, drive through, payment, service, or my order. Wait time is bad, service sucks, don’t eat here. Terrible management and staff.
Atmosphere: 1
Food: 3
Service: 1
Waited 20 min in the drive thru 🤬🤬
Sonic bro fix your coffee. 😭😭😭 The viscosity is actually alarming.
Atmosphere: 5
Food: 2
Service: 5
Terry is the worst worker I’ve ever had to deal with in my life. When me and my family got to sonic we sat there for over 20 mins waiting to order and no one ever answered us over the machine so we had to holler at one of the workers to help us. The sonic worker came over and it was Terry. We told him we were there for a pickup and told him the name and he said he’d go look and be right back. He came back and said they had already gave that order out and there was nothing he could do about it and that it was normal for someone to come threw the drive thru and them accidentally give out your food to them. So I was very confused about this and asked him what he was gonna do about it if he was gonna remake our order or refund us our money and he refused to do remake our food or give us a refund. He told us we could come back the next day and he’d give us our order. I tried to continue talking to him staying calm while this man is acting like he’d rather be anywhere than there trying to help me fix my order, I just paid for, and he handed to someone else without confirming they was the rightful owners of the food. We were trying to continue the conversation with him to try to figure out what we needed to do but he just said he had orders to take and turned around and left us there. Ive never dealt such laziness, ignorance, and utter lack of respect. I wouldn’t let Terry hold a broom at any business I owned. Yall can have that $20
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast service open late I chose a banana milk shake this time
Atmosphere: 5
Food: 5
Service: 5
Smash burgers are great !!
Be ready to wait and wait and wait and wait. Service is fair
Atmosphere: 1
Food: 5
Service: 2
My master shake was in the wrong cup spilled all in my lap on top of waiting thirty minutes it was insane the girl in the window was nice but that's about it
Atmosphere: 1
Food: 3
Service: 1
I waited in the stall for 30 mins on 2 cups of ice. They service almost 10 cars. Still no ice. I drove off again it was just 2 cups of ice
Service: 1
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