Horrible staff that are rude. Get some manners. Dairy Queen sort this branch out.
Atmosphere: 1
Food: 1
Service: 1
Holli Connell
Went inside and stood waiting then lady comes to front and said we are only doing drive thru because only 2 of us here. There were other ppl eating inside. She also stopped pll behind us and told same thing. Pretty bad when only 2 cars were in drive thru. Pick up your pace because I have worked fast food and we hustled. Ridiculous!!
Atmosphere: 1
Service: 1
Gin L
Good treats.
Brownie cupfection, fabulous.
Food: 5
Service: 5
Katjana B
We are second in line in the drive-thru and there are 10 more people behind us. We’ve been in line for 30 minutes and it has not moved. Apparently their phones don’t work either because ive called their manager’s line time after time and they will not answer. Terrible service.
Atmosphere: 1
Service: 1
LaTonya B. Foy
We wanted a good burger & decided to stop by. There were no cars in the parking and it wasn't well lit with lights so we didn't know if it was opened or not but it was. We had to wait about 10 minutes for our food, but it was hot and fresh, so it was worth the wait.. we both got double bacon cheese burger meals w/ fries 😋
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Original Cheeseburger
Catherine May
We got there 11 minutes after opening time, doors were unlocked. We go in and are waiting and someone walks by saying " we just got her we're closed" . We ask when will be open and the response "idk maybe 30 minutes". If you can't open on time you should probably change your hours.
Atmosphere: 1
Food: 1
Service: 1
Myles Gollop
This Dairy Queen is terrible. Mobile ordering here is a gamble—they randomly close early or have machines down. Just last Thursday night, I ordered ahead on the app and went through the drive-thru, but an employee said they were closed. He told me to go to the front door, and when I got there, some lady inside was trying to explain they were closed. She got all worked up and was super rude. Now I’m stuck waiting for a refund, if I'm even able to get one.
Kyrie SR
Dairy queen….out of ice cream??
Alex Smith
Excellent staff very friendly
Atmosphere: 5
Food: 5
Service: 5
William Joy
This store is horrible and never have what you want to order rude staff when trying to place order won't go back again this is the second time and we're offended when. I ask for a refund due to not getting my food
Order was made wrong, items missing, rude manager. Taste of items that were received was not good.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, Original Cheeseburger
Alexander Herbert
Initial order was for chicken strips with fries, flamethrower burger meal with no tomato and a sweet tea no ice, a 2 for $5 of pretzels and a plain cheeseburger, and two regular cheese curds. The woman taking the order did not repeat or confirm items, and was kind of rude talking over me while I was trying to order (ie asking the drink while Im trying to say the drink). The young man at the window was very nice and pleasant. We were asked to pull around where we waited about 5 minutes before going inside to check the status. We received the chicken strips with fries, three cheese burgers (non plain) and the flamethrower burger still had tomato on it. We were missing the fries for the burger meal, the pretzels, and clearly were rung up for cheese burgers instead of cheese curds. We went in to ask for the missing items and try to get the order corrected. The same young man was helpful, apologetic, and nice. He went to get his manager who would not step around, she threw the pretzels up saying she got them, so she obviously knew she was missing them. I tried to say we were missing the cheese curds and were rung up for burgers instead and she, instead of walking up and talking like a normal, professional person, stood at her station and yelled we didn't get charged for cheese curds. I tried repeating I understand we weren't charged, we didn't order these burgers and I would like to get it corrected. She continued to stand there and yell that we ordered cheese burgers not cheese curds. Not correct, but ok. Still missing the fries and I ordered cheese curds. Got rung up for another order of fries (still never got the first one I paid for) and an order of cheese curds. Eventually received two cheese curds and begrudgingly the fries, but overall an awful experience. I wouldn't have been annoyed if the manager wasn't so unprofessional, combative, and disrespectful on what was her mistake any way. I didn't even complain about the fact that my tea was old and had ice, i didnt get a straw or napkins, or the fact that the two burgers WE DID order were made incorrectly. Now out money for food I'm not going to eat because it was made incorrectly. 0/10, would not recommend.
Atmosphere: 3
Food: 2
Service: 1
Cayden Eden
The food was cold. Fries were not fresh.
Food: 1
Roxcanna Bradley
We wanted to go inside, but the doors were locked at 2 pm. So, we had to got through the drive thru My daughter’s order was correct but mine was wrong. I asked for the BBQ tenders and got plain ones.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Sundaes
Shelby Price
I ordered for my family of three tonight. The only thing correct about my order was my 2 year old's meal, thank goodness. I wasn't ready for that meltdown. I ordered my burger combo with no tomato and no pickle and received it with only ketchup, no veggies or mayo. I ordered my husband's with no sauce, but received his as only mustard. Mustard doesn't even come on that burger regularly! We also didn't receive our drinks, which the driver warned me about. She said she asked about the drinks and was told that they were in the bag. She didn't want to break the seal to check. I worked in food for over 10 years, 6 of which in management and 3 of which running my own store. I understand mistakes happen. This however, was just throwing random stuff on a burger and completely disregarding the ticket.
Horrible staff that are rude. Get some manners. Dairy Queen sort this branch out.
Atmosphere: 1
Food: 1
Service: 1
Went inside and stood waiting then lady comes to front and said we are only doing drive thru because only 2 of us here. There were other ppl eating inside. She also stopped pll behind us and told same thing. Pretty bad when only 2 cars were in drive thru. Pick up your pace because I have worked fast food and we hustled. Ridiculous!!
Atmosphere: 1
Service: 1
Good treats.
Brownie cupfection, fabulous.
Food: 5
Service: 5
We are second in line in the drive-thru and there are 10 more people behind us. We’ve been in line for 30 minutes and it has not moved. Apparently their phones don’t work either because ive called their manager’s line time after time and they will not answer. Terrible service.
Atmosphere: 1
Service: 1
We wanted a good burger & decided to stop by. There were no cars in the parking and it wasn't well lit with lights so we didn't know if it was opened or not but it was. We had to wait about 10 minutes for our food, but it was hot and fresh, so it was worth the wait.. we both got double bacon cheese burger meals w/ fries 😋
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Original Cheeseburger
We got there 11 minutes after opening time, doors were unlocked. We go in and are waiting and someone walks by saying " we just got her we're closed" . We ask when will be open and the response "idk maybe 30 minutes". If you can't open on time you should probably change your hours.
Atmosphere: 1
Food: 1
Service: 1
This Dairy Queen is terrible. Mobile ordering here is a gamble—they randomly close early or have machines down. Just last Thursday night, I ordered ahead on the app and went through the drive-thru, but an employee said they were closed. He told me to go to the front door, and when I got there, some lady inside was trying to explain they were closed. She got all worked up and was super rude. Now I’m stuck waiting for a refund, if I'm even able to get one.
Dairy queen….out of ice cream??
Excellent staff very friendly
Atmosphere: 5
Food: 5
Service: 5
This store is horrible and never have what you want to order rude staff when trying to place order won't go back again this is the second time and we're offended when. I ask for a refund due to not getting my food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Order was made wrong, items missing, rude manager. Taste of items that were received was not good.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, Original Cheeseburger
Initial order was for chicken strips with fries, flamethrower burger meal with no tomato and a sweet tea no ice, a 2 for $5 of pretzels and a plain cheeseburger, and two regular cheese curds. The woman taking the order did not repeat or confirm items, and was kind of rude talking over me while I was trying to order (ie asking the drink while Im trying to say the drink). The young man at the window was very nice and pleasant. We were asked to pull around where we waited about 5 minutes before going inside to check the status. We received the chicken strips with fries, three cheese burgers (non plain) and the flamethrower burger still had tomato on it. We were missing the fries for the burger meal, the pretzels, and clearly were rung up for cheese burgers instead of cheese curds. We went in to ask for the missing items and try to get the order corrected. The same young man was helpful, apologetic, and nice. He went to get his manager who would not step around, she threw the pretzels up saying she got them, so she obviously knew she was missing them. I tried to say we were missing the cheese curds and were rung up for burgers instead and she, instead of walking up and talking like a normal, professional person, stood at her station and yelled we didn't get charged for cheese curds. I tried repeating I understand we weren't charged, we didn't order these burgers and I would like to get it corrected. She continued to stand there and yell that we ordered cheese burgers not cheese curds. Not correct, but ok. Still missing the fries and I ordered cheese curds. Got rung up for another order of fries (still never got the first one I paid for) and an order of cheese curds. Eventually received two cheese curds and begrudgingly the fries, but overall an awful experience. I wouldn't have been annoyed if the manager wasn't so unprofessional, combative, and disrespectful on what was her mistake any way. I didn't even complain about the fact that my tea was old and had ice, i didnt get a straw or napkins, or the fact that the two burgers WE DID order were made incorrectly. Now out money for food I'm not going to eat because it was made incorrectly. 0/10, would not recommend.
Atmosphere: 3
Food: 2
Service: 1
The food was cold. Fries were not fresh.
Food: 1
We wanted to go inside, but the doors were locked at 2 pm. So, we had to got through the drive thru My daughter’s order was correct but mine was wrong. I asked for the BBQ tenders and got plain ones.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Sundaes
I ordered for my family of three tonight. The only thing correct about my order was my 2 year old's meal, thank goodness. I wasn't ready for that meltdown. I ordered my burger combo with no tomato and no pickle and received it with only ketchup, no veggies or mayo. I ordered my husband's with no sauce, but received his as only mustard. Mustard doesn't even come on that burger regularly! We also didn't receive our drinks, which the driver warned me about. She said she asked about the drinks and was told that they were in the bag. She didn't want to break the seal to check. I worked in food for over 10 years, 6 of which in management and 3 of which running my own store. I understand mistakes happen. This however, was just throwing random stuff on a burger and completely disregarding the ticket.
Food: 1
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