Swen Chinese Restaurant
3420 AL-69, Northport
(205) 333-8886
Recent Reviews
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NORTHPORT LOCATION
I called to place a order and had a few questions and the person that was taking the order was highly disrespectful by cursing at me due to me simply having questions about something I was about to order highly disappointed with customer service won't be getting my money makes it scary to even order food from there ...SMH IF YALL WANT BUSINESS YALL NEED SOMEONE NEW PICKING THAT PHONE UP I Cancelled My order due to this
Worst experience and service I've ever had at any restaurant. Server didn't get our orders right and when they did finally correct it there was hairs in my wife's lo mien. I asked for a refund for my wife's food because she felt do sick she didn't eat anything and was told no. I am a chef and j know how things should go in restaurants and that is unacceptable. I've heard some bad things about Swens b4 but this tops the cake. I will NEVER come back
Atmosphere: 1
Food: 2
Service: 1
The food and service are so good every time! Clean place 👌🏿
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup, Chicken Teriyaki, Sweet and Sour Chicken
Came in at 2:15, got seated only for the waitress to tell we close at 2:30. Then why sit us down?
Went here with my husband after having a nice walk, tried to be kind about things as once we walked in it was a weird atmosphere, the food was ok, not very good or bad, our waitress was rude at first, contemplated leaving but it was ok, she’s gotten nicer, I’d understand given the incredibly racist couple behind us (like you’re at a Chinese restaurant angry about people speaking mandarin?) anyway, wouldn’t eat here again, but that poor woman needs a raise, geez
Food was meh, waitress was rude, never coming again.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Soup, Mongolian Beef, Mongolian Chicken
Food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Mongolian Chicken
Always a good place to have lunch!
Food is delicious and the people remember me and always treat me right.
Atmosphere: 4
Food: 5
Service: 5
Had good portion of food. Food was good and had good service. Got food in a nice timely manner. Had pepper steak and fried rice . Good amount on steak . Food is good and is like most Chinese restaurant but good price . Was not crowded and server check on us to make sure we had plenty to drink.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mongolian Beef
Restaurantji Recommends
i should have read the review before i went here. bland is a good word for this place. the waitress was sweet. the food was absolutely mid, meaning not great and not terrible. the flavor was just meh. we got "sesame chicken" and wonderful beef.
the sesame chicken just seemed like sweet and sour with sesame seeds thrown on it. the fried rice was good and the shrimp sauce is AMAZING.
Atmosphere: 3
Food: 3
Service: 5
If you get take-out, please check your own order. I've had food missing the last 2 or 3 orders, and it's really getting old.
Atmosphere: 1
Food: 4
Service: 1
Wait time was too long, drive staff was rude when I finally was assisted. A lot of playing and laughing by staff while I waited and extended time. Food cold, no utensils included. Asked for two sweet and sour sauces received one. Should have read the reviews. Don’t know how they are a 4.2 stars. 0/10, won’t be going back.
Atmosphere: 1
Food: 2
Service: 1
Love this place!!!
Atmosphere: 5
Food: 5
Service: 5
Great fast service hot great food the best ever
Atmosphere: 5
Food: 5
Service: 5
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