Arby's

2411 Gateway Dr, Opelika
(334) 749-1243

Recent Reviews

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james crosby

Bought a meal from there and they stole money from me by not giving me my fries. it's called theft I paid for it

Atmosphere: 1

Food: 1

Service: 1

Denise Causey

I am home with the flu.My daughter went to get dinner there.It was nasty and cold.All the workers were playing and having a good time.We wont be back.

Atmosphere: 1

Food: 1

Service: 1

William Cecil

I Love Arby's so this is quick it's

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Roast Beef

Penny Walters

Waited 45 min is drive thru. No explanation!! No concern!! Got food finally and it was cold!! Needs a lot of improvement from management!!

Don Held

Stopped in here for a supposed quick dinner with my mom and dad but what we got was lousy customer service. Not only did two double beef n cheddars that were ordered come out with as much meat as a single but they forgot a whole double roast beef sandwich entirely leading my dad to have to charge that to the order despite explicitly being stated. Leading them to have to remake it. Which in of that was a challenge for them as that took an additional 15 minutes. It wasn’t even busy in the drive thru or inside with other guests so it wasn’t an issue of the whole place being slammed. I’ve worked in food service before and there was zero transparency on the level of the workers who have to deal with the customers. No “we’re sorry” or providing care or reimbursement to the affected orders. When the food was finally served it was still good but absolutely not for the pathetic wait time and service we had tonight.

Atmosphere: 3

Food: 4

Service: 1

Nick Cooper

Great place to grab a quick bite

Food: 4

Service: 4

Recommended dishes: Roast Beef

Roniegus Lyons

Food was good, service was ok. Only two people in the store. Was at drive thru but went inside they took to long

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: French Dip, Curly Fries

Donald King

Stood at the front counter for over 10 minutes was never acknowledged, nor an order taken bad customer service

michael brazier

Good food. Good people just takes a little bit

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Roast Beef

D.R. Deas

Closed lobby as I was walking in to pick up 2 door dash meals.. so I had to go in the Drive-through and wait 32 minutes on just 2 cars ahead of me.

Atmosphere: 1

Service: 1

Allen (RV Traveler)

We ate inside. 1st, the young girl who took our order did not want to be there. She never said a word until she got the order wrong and asked for clarification. 2nd, we specified "no cheese" on our sandwiches. It was on the receipt, but we still got cheese. 3rd, the floor was very dirty and needed to be swept. Paper and fries were in several places. The parking lot was even worse. Will NOT eat here again.

Atmosphere: 2

Food: 2

Service: 2

B Humphrey

Very busy

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

Lindsey Lester-Cox

I went a couple days ago and the staff is absolutely amazing. Mrs Washington and the lady that was working the drive thru window was amazing! The whole experience was great! Thank ya for being patient with me while I put my big order in with you all!!!

Kid-friendliness: Super sweet to my son that was with me

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Ricky Queen

I hadn't seen a bad Arby's yet

Atmosphere: 5

Food: 5

Service: 5

Sandie

Very friendly staff and clean environment...

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

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