Arby's
2411 Gateway Dr, Opelika
(334) 749-1243
Recent Reviews
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Bought a meal from there and they stole money from me by not giving me my fries. it's called theft I paid for it
Atmosphere: 1
Food: 1
Service: 1
I am home with the flu.My daughter went to get dinner there.It was nasty and cold.All the workers were playing and having a good time.We wont be back.
Atmosphere: 1
Food: 1
Service: 1
I Love Arby's so this is quick it's
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef
Waited 45 min is drive thru. No explanation!! No concern!! Got food finally and it was cold!! Needs a lot of improvement from management!!
Stopped in here for a supposed quick dinner with my mom and dad but what we got was lousy customer service. Not only did two double beef n cheddars that were ordered come out with as much meat as a single but they forgot a whole double roast beef sandwich entirely leading my dad to have to charge that to the order despite explicitly being stated. Leading them to have to remake it. Which in of that was a challenge for them as that took an additional 15 minutes. It wasn’t even busy in the drive thru or inside with other guests so it wasn’t an issue of the whole place being slammed. I’ve worked in food service before and there was zero transparency on the level of the workers who have to deal with the customers. No “we’re sorry” or providing care or reimbursement to the affected orders. When the food was finally served it was still good but absolutely not for the pathetic wait time and service we had tonight.
Atmosphere: 3
Food: 4
Service: 1
Great place to grab a quick bite
Food: 4
Service: 4
Recommended dishes: Roast Beef
Food was good, service was ok. Only two people in the store. Was at drive thru but went inside they took to long
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Dip, Curly Fries
Stood at the front counter for over 10 minutes was never acknowledged, nor an order taken bad customer service
Good food. Good people just takes a little bit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Roast Beef
Closed lobby as I was walking in to pick up 2 door dash meals.. so I had to go in the Drive-through and wait 32 minutes on just 2 cars ahead of me.
Atmosphere: 1
Service: 1
Restaurantji Recommends
We ate inside. 1st, the young girl who took our order did not want to be there. She never said a word until she got the order wrong and asked for clarification. 2nd, we specified "no cheese" on our sandwiches. It was on the receipt, but we still got cheese. 3rd, the floor was very dirty and needed to be swept. Paper and fries were in several places. The parking lot was even worse. Will NOT eat here again.
Atmosphere: 2
Food: 2
Service: 2
Very busy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Roast Beef
I went a couple days ago and the staff is absolutely amazing. Mrs Washington and the lady that was working the drive thru window was amazing! The whole experience was great! Thank ya for being patient with me while I put my big order in with you all!!!
Kid-friendliness: Super sweet to my son that was with me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
I hadn't seen a bad Arby's yet
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and clean environment...
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
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