Wanted to try and see if it’s as bad as other Bdubs I’ve been to. Sad to report, this location is equally bad.
Our order tonight had several issues. Received 1 ranch for 20 wings. They totally forgot to add sauce to our fingers, and the fingers themselves were a really weird, hard rubbery texture.
No utensils or napkins, but I can look past that. The rest, I can’t. It’s a one and done from us.
Atmosphere: 3
Food: 2
Service: 5
Shamel Hart
I ordered my food and waited 45min. On a dine in order. My waitress ignored me the entire time. I had to get the manger to find my food which they lost then said it was in the back. Then the waitress has the nerve to cry when she while taking my order as if I'm going to give her a sympathy tip. I hit no tip as hard as I could. I didn't want any misunderstandings
Atmosphere: 1
Food: 2
Service: 1
Jason Raymond
I did ever up being the chicken tenders, they were very rubbery and chewy. But the fries were good. The sweet waitress didn't check on us very much so I couldn't give her feedback, and we only got 1 refill on the drink and water.
Atmosphere: 4
Food: 1
Service: 3
Jordan Penson
I would not recommend. Brought my mom and sister for a visit when I first moved here and it was not a good impression. Awful service and the food was not good. Haven't been back since then.
Atmosphere: 3
Food: 2
Service: 1
Scott Stanfield
The best BWW ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Nachos, Chicken Wings, Spicy Garlic, Chicken Wrap, Nachos, Buffalo Chicken, Traditional Wings with Nashville Hot Chicken Sauce, Lemon Pepper Wings, Asian Zing, Caribbean Jerk, Street Tacos
Lisa Hughes
Still waiting over 35 minutes. My companions finally received their food. Lots of workers confused on orders based on what I've ever heard.
Atmosphere: 1
Food: 1
Service: 1
Thomas Van ness
I hate to leave a negative review because the service was great and my food was good in general. I am just disappointed that the kitchen would allow this to be put on someone’s table. The manager needs to be aware of this. I ordered celery and carrots as a side and got what looked to be freezer burnt celery that has been sitting for some time. There needs to be some more Quality control.
Atmosphere: 4
Food: 3
Service: 4
linda forbus
Always hot and fresh! Never once have they not been
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wild Wings
Zuleika Smith
Mc Gough was an amazing server on point with all of the special request. Also delivered items before request was made I definitely. I recommend to all .
Kid-friendliness: Allergy alert and friendly insured order was correct. I didn’t have to send back or fix anything. I appreciate that a lot everywhere I go. I always have a problem because my daughter has a lot of allergies.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Buffalo Wild Wings
Theresa Ippolito
Everything was delicious, and they had appetizer deals which was even better
Friday's to go order was missing sauce ordered and Slaw on the Southern Chicken Sandwhich. Tonight both sandwhich's lack slaw. I call to speak to a manager. I get put on hold for who knows how long. Love the food, but the last 4 times my order is missing something. Completly unacceptable!
Atmosphere: 3
Food: 3
Service: 1
PATRIOT SYNDICATE
If you want some anorexic wings this the place for you
Tyler Morris
Came here to watch an NFL game. Couldn't get the game on within 20 minutes. Didn't wait longer than that.
Atmosphere: 1
Food: 1
Service: 1
Lacey Lovelady
This entire experience at the Opelika location was a nightmare. We arrived 10 minutes AFTER our order was suppose to be ready and there was already about half a dozen people standing at the take out counter waiting with no worker in sight. After about 10 minutes of no one helping any of us, we went to find help and the manager noticed and asked if he could help to which we informed him of the back up at the take out counter with no worker. The manager came to the take out counter but was no help. They kept bringing out orders for people who were not there waiting but wouldn’t get the names of the people that had been standing there for 40 minutes to an hour. When a customer asked a worker that happened to be at the takeout counter about the back up she went into the kitchen and then came back and was explaining about the seven pages of orders that they had that they were trying to work on and some of them are an hour old and while she was explaining this to the customer, the manager VERY rudely and being VERY condescending, stuck his hand up to interrupt her, and essentially for her to stop talking, and said in front of everyone standing at the takeout counter that “she was a server and she had no idea what was going on,” but that he could help. Then, ironically, about half an hour later, when I was still standing there and was trying to get some answers from a different worker, the worker that I was speaking to told me the exact same thing that the server was telling the other customer but that the manager said she had no idea what she was talking about. So I guess she actually did know what she was talking about sir, but either way there was no reason for the manager to speak to her and about her like that AT ALL, but much less in front of the half a dozen or so customers. Let me reiterate the workers were great and doing their best but the manager was another story. There was one lady that had been waiting 40 minutes and they finally got her name and got her her order and about 10 minutes after she walked out her husband came back in with three boxes of incorrect food and inform that they were also missing items. Another girl finally got her food and a couple of minutes later came back in and said that the wings were barely tossed in sauce and asked the manager for a single cup of hot sauce and it took him about 10 minutes to get her a cup of hot sauce, and that was AFTER I reminded him, on her behalf, that she had asked for it about 10 minutes prior which was AFTER he had brought out another lady’s (incorrect) order and then the items she was also missing all before getting a single cup of hot sauce. Another lady’s food was supposed to be ready 10 minutes after ours, but she got her food before we got our food and then when she checked it, she was missing items as well. So, after standing and waiting on our takeout order for an hour, and during that hour, watching this family come in, be seated, order their food, receive their food, eat their entire meal, and then sit there playing on their phones, we finally got our order. The icing on the cake for me though was the fact that I had to tell the manager that the girl I could see through the window on the door to the kitchen packing the to go orders, was using her bare hand to rub her snotty nose, and then proceeding to touch the food that she was packing with that same hand without wiping it off, much less washing her hands. This manager was very rude and came off as being very annoyed that all of us waiting an hour for our takeout orders were frustrated. At one point instead of helping the kitchen pack the ever growing number of backed up to go orders, he was walking around straightening up and pushing chairs under tables. He honestly has no business managing anything, especially since he speaks to his staff in front of people, the way he did because that also let’s me know that I can only imagine how he speaks to them behind closed doors. This was my first experience at the Opelika location and will very likely be my last.
Atmosphere: 1
Service: 1
Braxton Johnson
Amazing take out. No wait. Clean building . Nice staff
Wanted to try and see if it’s as bad as other Bdubs I’ve been to. Sad to report, this location is equally bad.
Our order tonight had several issues. Received 1 ranch for 20 wings. They totally forgot to add sauce to our fingers, and the fingers themselves were a really weird, hard rubbery texture.
No utensils or napkins, but I can look past that. The rest, I can’t. It’s a one and done from us.
Atmosphere: 3
Food: 2
Service: 5
I ordered my food and waited 45min. On a dine in order. My waitress ignored me the entire time. I had to get the manger to find my food which they lost then said it was in the back. Then the waitress has the nerve to cry when she while taking my order as if I'm going to give her a sympathy tip. I hit no tip as hard as I could. I didn't want any misunderstandings
Atmosphere: 1
Food: 2
Service: 1
I did ever up being the chicken tenders, they were very rubbery and chewy. But the fries were good. The sweet waitress didn't check on us very much so I couldn't give her feedback, and we only got 1 refill on the drink and water.
Atmosphere: 4
Food: 1
Service: 3
I would not recommend. Brought my mom and sister for a visit when I first moved here and it was not a good impression. Awful service and the food was not good. Haven't been back since then.
Atmosphere: 3
Food: 2
Service: 1
The best BWW ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Nachos, Chicken Wings, Spicy Garlic, Chicken Wrap, Nachos, Buffalo Chicken, Traditional Wings with Nashville Hot Chicken Sauce, Lemon Pepper Wings, Asian Zing, Caribbean Jerk, Street Tacos
Still waiting over 35 minutes. My companions finally received their food. Lots of workers confused on orders based on what I've ever heard.
Atmosphere: 1
Food: 1
Service: 1
I hate to leave a negative review because the service was great and my food was good in general. I am just disappointed that the kitchen would allow this to be put on someone’s table. The manager needs to be aware of this. I ordered celery and carrots as a side and got what looked to be freezer burnt celery that has been sitting for some time. There needs to be some more Quality control.
Atmosphere: 4
Food: 3
Service: 4
Always hot and fresh! Never once have they not been
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wild Wings
Mc Gough was an amazing server on point with all of the special request. Also delivered items before request was made I definitely. I recommend to all .
Kid-friendliness: Allergy alert and friendly insured order was correct. I didn’t have to send back or fix anything. I appreciate that a lot everywhere I go. I always have a problem because my daughter has a lot of allergies.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Buffalo Wild Wings
Everything was delicious, and they had appetizer deals which was even better
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friday's to go order was missing sauce ordered and Slaw on the Southern Chicken Sandwhich. Tonight both sandwhich's lack slaw. I call to speak to a manager. I get put on hold for who knows how long. Love the food, but the last 4 times my order is missing something. Completly unacceptable!
Atmosphere: 3
Food: 3
Service: 1
If you want some anorexic wings this the place for you
Came here to watch an NFL game. Couldn't get the game on within 20 minutes. Didn't wait longer than that.
Atmosphere: 1
Food: 1
Service: 1
This entire experience at the Opelika location was a nightmare. We arrived 10 minutes AFTER our order was suppose to be ready and there was already about half a dozen people standing at the take out counter waiting with no worker in sight. After about 10 minutes of no one helping any of us, we went to find help and the manager noticed and asked if he could help to which we informed him of the back up at the take out counter with no worker. The manager came to the take out counter but was no help. They kept bringing out orders for people who were not there waiting but wouldn’t get the names of the people that had been standing there for 40 minutes to an hour. When a customer asked a worker that happened to be at the takeout counter about the back up she went into the kitchen and then came back and was explaining about the seven pages of orders that they had that they were trying to work on and some of them are an hour old and while she was explaining this to the customer, the manager VERY rudely and being VERY condescending, stuck his hand up to interrupt her, and essentially for her to stop talking, and said in front of everyone standing at the takeout counter that “she was a server and she had no idea what was going on,” but that he could help. Then, ironically, about half an hour later, when I was still standing there and was trying to get some answers from a different worker, the worker that I was speaking to told me the exact same thing that the server was telling the other customer but that the manager said she had no idea what she was talking about. So I guess she actually did know what she was talking about sir, but either way there was no reason for the manager to speak to her and about her like that AT ALL, but much less in front of the half a dozen or so customers. Let me reiterate the workers were great and doing their best but the manager was another story. There was one lady that had been waiting 40 minutes and they finally got her name and got her her order and about 10 minutes after she walked out her husband came back in with three boxes of incorrect food and inform that they were also missing items. Another girl finally got her food and a couple of minutes later came back in and said that the wings were barely tossed in sauce and asked the manager for a single cup of hot sauce and it took him about 10 minutes to get her a cup of hot sauce, and that was AFTER I reminded him, on her behalf, that she had asked for it about 10 minutes prior which was AFTER he had brought out another lady’s (incorrect) order and then the items she was also missing all before getting a single cup of hot sauce. Another lady’s food was supposed to be ready 10 minutes after ours, but she got her food before we got our food and then when she checked it, she was missing items as well. So, after standing and waiting on our takeout order for an hour, and during that hour, watching this family come in, be seated, order their food, receive their food, eat their entire meal, and then sit there playing on their phones, we finally got our order. The icing on the cake for me though was the fact that I had to tell the manager that the girl I could see through the window on the door to the kitchen packing the to go orders, was using her bare hand to rub her snotty nose, and then proceeding to touch the food that she was packing with that same hand without wiping it off, much less washing her hands. This manager was very rude and came off as being very annoyed that all of us waiting an hour for our takeout orders were frustrated. At one point instead of helping the kitchen pack the ever growing number of backed up to go orders, he was walking around straightening up and pushing chairs under tables. He honestly has no business managing anything, especially since he speaks to his staff in front of people, the way he did because that also let’s me know that I can only imagine how he speaks to them behind closed doors. This was my first experience at the Opelika location and will very likely be my last.
Atmosphere: 1
Service: 1
Amazing take out.
No wait.
Clean building .
Nice staff
Atmosphere: 5
Food: 5
Service: 5
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