Botanic has a beautiful atmosphere. The landscaping is incredible. I have been there for brunch many times and lunch with girlfriends. The meals were delicious. Unfortunately my husband and I went last night for our 24th anniversary dinner, he had never been. We had been looking forward to our anniversary dinner for weeks. Everything was great until we got our appetizer. The okra and corn were so heavily salted and then we got our meals, Airplane chicken & fillet once again salted. These dishes had so much salt. Believe me I love salt but not a plate of it. My ankles were so swollen that night. I will go again but not for dinner.
Natasha Duncan
I am still distraught over my trip to Botanic today. I work with the public on a daily basis as a home care hospice nurse. The lack of respect from an employee, well that’s sometimes just kinks in hiring process, but poor service and terrible manners from a manager (a SON of the owners)… absolutely mind blowing. Here’s the facts of sub-par service at this establishment.
I made reservations more than a month ago for a special birthday for my two friends who have never been. They were both so excited. Arrive 5 minutes early. Problem #1- asked to sit on porch area, but were told “those seats are reserved”, I found this odd as I was never provided an option on picking a table, but decided not to question as this was an enjoyable day and was trying to be understanding. Lo and behold a friend walked in and was seated at porch table, so asked how she got to pick this table as I would certainly love to pick next visit. She stated, “I didn’t request the table, they just seated us here”.
Problem #2- extremely slow service. When waitress finally arrived were asked about drink orders. I asked for a drink menu as we were never provided. She brought one and then stood over the table as we all had to squeeze together to flip through as she said she only had one for the table.
Problem #3- the manager (K. Braswell- owners son) came to our table before I even received my debit card back from paying our almost 200.00 bill… he said, “Sure you ladies are trying to save the worlds problems, but I have others who have reservations so I need you to move this conversation to the couches”. I was speechless! He ushered us off and I just stood outside stunned. He had to run out to give me back my debit card. He said he’d go find my friend who was clearly upset and try to make right by “free drinks”. As he walked in the door, he rubbed shoulders with her and said nothing. She went back in to discuss concerns and let him know she had made reservations for her and her mother, but felt needed to cancel due to such poor service. Manager replied, “you never have to come back here”. Basically good riddance. As i mentioned … behavior like this from an employee, not acceptable, but not as flooring as a manager who’s the son of owners.
I will never return. I get better treatment at McDonald’s. Lagrange has very nice wineries with 5 star treatment. Pabellas and Nutwood. The most beautiful ambiance. We also have great greenhouses like Adlees. There are many more options where you can spend 200.00 and walk away feeling more blessed than when you walked in. I truly feel this establishment is more concerned with money they get from you versus the customer experience. To kick you out before you even receive your debit card back… WOW! Do not waste your time or money at a place who clearly doesn’t care one smidget for you as a customer. Shameful!
Brant Duncan
Wow little speechless what transpired at this restaurant, my wife after months of planning and reservations was literally asked for her party to leave the seating today. These girls are hospice nurses that work tirelessly to care for in home patients and witness death and tragedy on a daily basis showing care and compassion to everyone in their darkest times , most times working 7 days per week. A rare occasion for them all to be off on a single day at a single time so yes this took a lot of planning for a special day, after other visits they had this planned to come back here for a wonderful day. Arriving at 11:10 at reservation time, asked to be sat on the porch with the view. Was immediately told these were “reserved” mind you she had reservations for a month in advance. Then while seated one of her friends came in and was sat there, she spoke to her saying hello , when she told them she did not have a reservation at all and this is where she was sat by hostess. After slow service, no menus then being given menus and the waiter standing over them awaiting an order rather than walking away and giving them a minute , they ordered along with drinks. They ate their food and approximately 12 minutes after finishing the lunch time the very entitled manager whom posses zero people skills came over to and said “I know you guys are solving all of the problems of the world but we need you to move along”.. mind you they had not even brought back the cards from paying the bill as of yet !!!!!! Rather than make a scene they got up to leave, never getting a receipt , then chased out the door to return the card that was used as they were making them get up to leave as stated prior to even returning from paying the tab. As it turns out the general manager is momma and daddies child who own the place, so don’t expect good service ! Even after all of this nothing was said nor offered, not that they were entitled to anything , but they then had a reservation for this upcoming weekend which was certainly cancelled on the spot and the manager literally replied , “ we don’t care if you don’t come here”… so please keep this in mind when choosing a special night out. We certainly will not be back.
T. Parker
This place is beautiful! Had lunch there. Food was excellent. The outdoor space was lovely and peaceful. Very friendly and helpful staff. Gift shop and pastry shop was great too. Hope to go back soon!
Mercer Merrill Van Schoor
Botanic is an elevated experience with amazing food & even better customer service. We love going to Botanic for family celebrations as well as intimate dinners. ❤️ 100/10 would recommend.
Luis Castro
Amazing. Will visit again
Free Spirit Soul
EXCELLENT ENVIRONMENT. LOVE THE ATMOSPHERE, SOME SNOOTY PEOPLE AND SOME WHO ARE SWEET AS CAN BE. JUST GO WITH AN OPEN MIND AND YOU'LL BE FINE, THE ONES WHO TOLD ME MONEY BUYS EVERYTHING IS AN IDIOT! ✨️✌️PEACE, LOVE❤️😇 & HARMONY COMES FOR FREE‼️
M E
Atmosphere = STUNNING, BEAUTIFUL! Like eating at Rivendell with saxophones! Would come back just for this. Service = Very Nice servers who are NOT Trained in Service. We had to ask for app plates and silverware @ every course while the food got cold. Table stayed cluttered and dirty for long periods. Food = fish and chicken cooked dry. Duck was too tough to cut. We liked the Dr. Pepper Burnt Ends. Huge miss on delivery at the level expected. Wonderful place to host an event if they can raise the standard of food and service.
Jennifer Garrison
This Restaurant is the most beautiful restaurant I’ve ever seen. The owner Stacey is so welcoming and you will always see her there taking so much time to speak to guest. She even showed us around and showed us some new additions. With it being holiday season the decor IS STUNNING, it’s like walking straight into a hallmark movie.The sparkling lights and beautiful foliage literally scream romance! My husband and I come here for our anniversaries and Datenights and honestly any chance we get! Also recently had a girls night and celebrated a birthday and it was perfect! We just can’t get enough and keep coming back! The food is TOP TIER! The handcrafted cocktails are soo yummy, they are perfectly made and change with the seasons. The fried glazed Brussel sprouts are INCREDIBLE! If you want to WOW a date COME HERE! If you want to have a girls night and drink the yummiest Expresso Martini’s while admiring the most beautiful atmosphere COME HERE.
Jason Elliot
Amazing place . Probably the best steak and vegetables I have ever had.
Food and atmosphere is good, except when I was ordering the food, my pronunciation of a dish was corrected by the waitress even though she knows what I mean, which makes me feel uncomfortable. I’m not a native speaker, I’ve been to many fancy restaurants around the countries, but this is the first time my pronunciation was corrected by waitress very seriously like I’m a student attending a ESL class. Interesting. She also kept asking me to order more food, which also makes me feel uncomfortable. I paid 18% tips, but I feel I should pay 0 after I realized my uncomfortable feelings after I’m back home. Next time I will follow my heart.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Blackened Salmon with Dill Cream Sauce and Grilled Asparagus, Homemade Bread
Joe Mcclendon
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Sweetie Pie
Bread was dry Steaks were horrifically under cooked Veggies were tasty but way too salted Atmosphere was fantastic
Atmosphere: 5
Food: 1
Service: 2
Ashley Browder
Dined at the bar due to longer wait for a table.
Would definitely recommend a reservation on a known busier day.
Food was awesome and for lunch the portion was adequate. Had the award winning burger and roast; both very delicious. Amy was a nice bartender as well!
Atmosphere: 4
Food: 5
Service: 4
Lauren Pringle
I can not even say enough amazing things about Botanic!!! The food the atmosphere, everything is 11 out of 10!!!! Superb service, this is an absolute must for everyone!!!
Botanic has a beautiful atmosphere. The landscaping is incredible. I have been there for brunch many times and lunch with girlfriends. The meals were delicious. Unfortunately my husband and I went last night for our 24th anniversary dinner, he had never been. We had been looking forward to our anniversary dinner for weeks. Everything was great until we got our appetizer. The okra and corn were so heavily salted and then we got our meals, Airplane chicken & fillet once again salted. These dishes had so much salt. Believe me I love salt but not a plate of it. My ankles were so swollen that night. I will go again but not for dinner.
I am still distraught over my trip to Botanic today. I work with the public on a daily basis as a home care hospice nurse. The lack of respect from an employee, well that’s sometimes just kinks in hiring process, but poor service and terrible manners from a manager (a SON of the owners)… absolutely mind blowing. Here’s the facts of sub-par service at this establishment. I made reservations more than a month ago for a special birthday for my two friends who have never been. They were both so excited. Arrive 5 minutes early. Problem #1- asked to sit on porch area, but were told “those seats are reserved”, I found this odd as I was never provided an option on picking a table, but decided not to question as this was an enjoyable day and was trying to be understanding. Lo and behold a friend walked in and was seated at porch table, so asked how she got to pick this table as I would certainly love to pick next visit. She stated, “I didn’t request the table, they just seated us here”. Problem #2- extremely slow service. When waitress finally arrived were asked about drink orders. I asked for a drink menu as we were never provided. She brought one and then stood over the table as we all had to squeeze together to flip through as she said she only had one for the table. Problem #3- the manager (K. Braswell- owners son) came to our table before I even received my debit card back from paying our almost 200.00 bill… he said, “Sure you ladies are trying to save the worlds problems, but I have others who have reservations so I need you to move this conversation to the couches”. I was speechless! He ushered us off and I just stood outside stunned. He had to run out to give me back my debit card. He said he’d go find my friend who was clearly upset and try to make right by “free drinks”. As he walked in the door, he rubbed shoulders with her and said nothing. She went back in to discuss concerns and let him know she had made reservations for her and her mother, but felt needed to cancel due to such poor service. Manager replied, “you never have to come back here”. Basically good riddance. As i mentioned … behavior like this from an employee, not acceptable, but not as flooring as a manager who’s the son of owners. I will never return. I get better treatment at McDonald’s. Lagrange has very nice wineries with 5 star treatment. Pabellas and Nutwood. The most beautiful ambiance. We also have great greenhouses like Adlees. There are many more options where you can spend 200.00 and walk away feeling more blessed than when you walked in. I truly feel this establishment is more concerned with money they get from you versus the customer experience. To kick you out before you even receive your debit card back… WOW! Do not waste your time or money at a place who clearly doesn’t care one smidget for you as a customer. Shameful!
Wow little speechless what transpired at this restaurant, my wife after months of planning and reservations was literally asked for her party to leave the seating today. These girls are hospice nurses that work tirelessly to care for in home patients and witness death and tragedy on a daily basis showing care and compassion to everyone in their darkest times , most times working 7 days per week. A rare occasion for them all to be off on a single day at a single time so yes this took a lot of planning for a special day, after other visits they had this planned to come back here for a wonderful day. Arriving at 11:10 at reservation time, asked to be sat on the porch with the view. Was immediately told these were “reserved” mind you she had reservations for a month in advance. Then while seated one of her friends came in and was sat there, she spoke to her saying hello , when she told them she did not have a reservation at all and this is where she was sat by hostess. After slow service, no menus then being given menus and the waiter standing over them awaiting an order rather than walking away and giving them a minute , they ordered along with drinks. They ate their food and approximately 12 minutes after finishing the lunch time the very entitled manager whom posses zero people skills came over to and said “I know you guys are solving all of the problems of the world but we need you to move along”.. mind you they had not even brought back the cards from paying the bill as of yet !!!!!! Rather than make a scene they got up to leave, never getting a receipt , then chased out the door to return the card that was used as they were making them get up to leave as stated prior to even returning from paying the tab. As it turns out the general manager is momma and daddies child who own the place, so don’t expect good service ! Even after all of this nothing was said nor offered, not that they were entitled to anything , but they then had a reservation for this upcoming weekend which was certainly cancelled on the spot and the manager literally replied , “ we don’t care if you don’t come here”… so please keep this in mind when choosing a special night out. We certainly will not be back.
This place is beautiful! Had lunch there. Food was excellent. The outdoor space was lovely and peaceful. Very friendly and helpful staff. Gift shop and pastry shop was great too. Hope to go back soon!
Botanic is an elevated experience with amazing food & even better customer service. We love going to Botanic for family celebrations as well as intimate dinners. ❤️ 100/10 would recommend.
Amazing. Will visit again
EXCELLENT ENVIRONMENT. LOVE THE ATMOSPHERE, SOME SNOOTY PEOPLE AND SOME WHO ARE SWEET AS CAN BE. JUST GO WITH AN OPEN MIND AND YOU'LL BE FINE, THE ONES WHO TOLD ME MONEY BUYS EVERYTHING IS AN IDIOT!
✨️✌️PEACE, LOVE❤️😇 & HARMONY COMES FOR FREE‼️
Atmosphere = STUNNING, BEAUTIFUL! Like eating at Rivendell with saxophones! Would come back just for this. Service = Very Nice servers who are NOT Trained in Service. We had to ask for app plates and silverware @ every course while the food got cold. Table stayed cluttered and dirty for long periods. Food = fish and chicken cooked dry. Duck was too tough to cut. We liked the Dr. Pepper Burnt Ends. Huge miss on delivery at the level expected. Wonderful place to host an event if they can raise the standard of food and service.
This Restaurant is the most beautiful restaurant I’ve ever seen. The owner Stacey is so welcoming and you will always see her there taking so much time to speak to guest. She even showed us around and showed us some new additions. With it being holiday season the decor IS STUNNING, it’s like walking straight into a hallmark movie.The sparkling lights and beautiful foliage literally scream romance! My husband and I come here for our anniversaries and Datenights and honestly any chance we get! Also recently had a girls night and celebrated a birthday and it was perfect! We just can’t get enough and keep coming back! The food is TOP TIER! The handcrafted cocktails are soo yummy, they are perfectly made and change with the seasons. The fried glazed Brussel sprouts are INCREDIBLE! If you want to WOW a date COME HERE! If you want to have a girls night and drink the yummiest Expresso Martini’s while admiring the most beautiful atmosphere COME HERE.
Amazing place . Probably the best steak and vegetables I have ever had.
Restaurantji Recommends
Food and atmosphere is good, except when I was ordering the food, my pronunciation of a dish was corrected by the waitress even though she knows what I mean, which makes me feel uncomfortable. I’m not a native speaker, I’ve been to many fancy restaurants around the countries, but this is the first time my pronunciation was corrected by waitress very seriously like I’m a student attending a ESL class. Interesting. She also kept asking me to order more food, which also makes me feel uncomfortable. I paid 18% tips, but I feel I should pay 0 after I realized my uncomfortable feelings after I’m back home. Next time I will follow my heart.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Blackened Salmon with Dill Cream Sauce and Grilled Asparagus, Homemade Bread
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Bread was dry
Steaks were horrifically under cooked
Veggies were tasty but way too salted
Atmosphere was fantastic
Atmosphere: 5
Food: 1
Service: 2
Dined at the bar due to longer wait for a table.
Would definitely recommend a reservation on a known busier day.
Food was awesome and for lunch the portion was adequate. Had the award winning burger and roast; both very delicious. Amy was a nice bartender as well!
Atmosphere: 4
Food: 5
Service: 4
I can not even say enough amazing things about Botanic!!! The food the atmosphere, everything is 11 out of 10!!!! Superb service, this is an absolute must for everyone!!!
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