Terrible customer service. I had made an online order to pick up the other day for my kids, and on my way there I got pulled over for a tail light that was out, no big deal, but I guess I missed my window of picking it up in the parking lot so I went inside and told them about my order and the lady at the front counter barked at me and said she’s been waiting a while for me to check in for my order, so I apologized and let her know I got pulled over, but I am here now, and then she tossed my food bag on the counter and walked away. I said have a great day and she still didn’t respond. The people here always have the worst attitude. I am a local and I have hardly ever had good customer service here being that I also work in a customer service industry, this is unacceptable and if I acted like this even once, I would’ve been fired. No compassion, no patience.
Atmosphere: 1
Food: 5
Service: 1
Beth Anne W
Its sad when you go to a place to order food and you are surprised when the order actually comes out right. We don't eat here anymore and the people who work here act like they hate being there..
Atmosphere: 1
Food: 2
Service: 1
Jason Lindsey
Its McDonalds what else is there to say.
Mystalin Silver
Bad, Rude, burnt bun nasty Diet Coke but really rude
Atmosphere: 1
Food: 1
Service: 1
J S
Bad coffee, Biscuits fall apart, burritos are like leather, diet coke is bad... stay clear
Atmosphere: 1
Food: 1
Service: 1
George Slaughter
Awful food and service
Atmosphere: 1
Food: 1
Service: 1
Jennifer Hovhannisyan
Waited 30 minutes in drive up, gave up and did a mobile order. Got half filled fry containers.
Atmosphere: 1
Food: 1
Service: 1
Brandy Johnson
This has to be the worst McDonald's I have ever been to. Every visit has been awful. Most of the employees are very rude and probably have no business working with the public. There's absolutely no customer service. They also always get the order wrong. It's generally not made right, that's if you even get it at all. It's also normally cold, burnt, or stale/old and tastes awful. You also have to be prepared for a long wait. Which could be upwards of an hour. This place is in desperate need of an over haul.
Atmosphere: 1
Food: 1
Service: 1
robert martin
Worst McDonald’s off all time. 2 people there. Fries were old threw them out, the chicken sandwich was way overlooked threw it out too. 9 dollars I threw away for horrible food and bad attitude employees. Never again avoid at all costs. Oh of course the milk shake machine s broken probably because they don’t want to clean it.
Terrible service, worker there was on the phone while taking my order, so bad its the worst, I got a shake and milk was definitely expired tasted disgusting 🤢 never again!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Abii
Took like 5 minutes for them acknowledge i was there to order , then told me to order on the screener and my order didn’t even go through. workers had horrible attitudes and took forever to make my food after i ordered. horrible customer service etc don’t come
Atmosphere: 1
Food: 4
Service: 1
Jeep
No staff at the register, no staff helping customers place orders at the order screens, staff outside talking and smoking by the enterance, napkins not full, dirty tables. This place use to be a model store 20 years ago. Mds redid the building and it looks great and well designed but the employees are not properly trained or don't care that the customers will go somewhere else to spend their money.
Coffee, service can be iffy.
Terrible customer service. I had made an online order to pick up the other day for my kids, and on my way there I got pulled over for a tail light that was out, no big deal, but I guess I missed my window of picking it up in the parking lot so I went inside and told them about my order and the lady at the front counter barked at me and said she’s been waiting a while for me to check in for my order, so I apologized and let her know I got pulled over, but I am here now, and then she tossed my food bag on the counter and walked away. I said have a great day and she still didn’t respond. The people here always have the worst attitude. I am a local and I have hardly ever had good customer service here being that I also work in a customer service industry, this is unacceptable and if I acted like this even once, I would’ve been fired. No compassion, no patience.
Atmosphere: 1
Food: 5
Service: 1
Its sad when you go to a place to order food and you are surprised when the order actually comes out right. We don't eat here anymore and the people who work here act like they hate being there..
Atmosphere: 1
Food: 2
Service: 1
Its McDonalds what else is there to say.
Bad, Rude, burnt bun nasty Diet Coke but really rude
Atmosphere: 1
Food: 1
Service: 1
Bad coffee, Biscuits fall apart, burritos are like leather, diet coke is bad... stay clear
Atmosphere: 1
Food: 1
Service: 1
Awful food and service
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes in drive up, gave up and did a mobile order. Got half filled fry containers.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst McDonald's I have ever been to. Every visit has been awful. Most of the employees are very rude and probably have no business working with the public. There's absolutely no customer service. They also always get the order wrong. It's generally not made right, that's if you even get it at all. It's also normally cold, burnt, or stale/old and tastes awful. You also have to be prepared for a long wait. Which could be upwards of an hour. This place is in desperate need of an over haul.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s off all time. 2 people there. Fries were old threw them out, the chicken sandwich was way overlooked threw it out too. 9 dollars I threw away for horrible food and bad attitude employees. Never again avoid at all costs. Oh of course the milk shake machine s broken probably because they don’t want to clean it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service, worker there was on the phone while taking my order, so bad its the worst, I got a shake and milk was definitely expired tasted disgusting 🤢 never again!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Took like 5 minutes for them acknowledge i was there to order , then told me to order on the screener and my order didn’t even go through. workers had horrible attitudes and took forever to make my food after i ordered. horrible customer service etc don’t come
Atmosphere: 1
Food: 4
Service: 1
No staff at the register, no staff helping customers place orders at the order screens, staff outside talking and smoking by the enterance, napkins not full, dirty tables. This place use to be a model store 20 years ago. Mds redid the building and it looks great and well designed but the employees are not properly trained or don't care that the customers will go somewhere else to spend their money.
Atmosphere: 3
Food: 2
Service: 2
Nobody showed up for work.
Just awful.
Atmosphere: 1
Food: 2
Service: 1
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