Good place,good food,the employees not so great,slow and rather be chillin like if they don't Wana be there,or just came to have fun.
Atmosphere: 2
Food: 5
Service: 1
Storm Green
I just purchased a 3 piece fish dinner and it was good the texture was off and it didn’t taste like fish and it had a pinkish color inside. I’m not sure what’s going on with the fish .
Paul Marshall
I haven't had captain D's since Moses split da red sea.. ( that long) I'm gonna tell food was good huss puppies still on point like I remember, but da butterfly shrimp 🍤 😋 got me back... I'll be back! Service was good Atmosphere was great 👍
Atmosphere: 5
Food: 4
Service: 5
Mike
Family pack two taters twovinagers ask several times for more not given. No cole slaw employees having good time up front took forever to give order and get. Will not be going back.fish not good.
Atmosphere: 1
Food: 1
Service: 1
Michael Williams
Best food, service, & most polite I have seen in any Capn Ds in a while! Great Job Y'all!
Atmosphere: 5
Food: 5
Service: 5
Robert B
As of 9-25-25 their grill is down, so don't come here for anything grilled.
Atmosphere: 5
Food: 3
Service: 4
Brian Lecroy
We chose the seafood big deal fillets shrimp 3 crabs hush puppies and your choice 2 sides. $40.99. Food was great, the ladies were wonderful, wait time was good BUT didn't get our fries we specifically stated as first choice, then green beans as second side choice. It clearly states it on the receipt too. instead was given coleslaw !! The bag in which the coleslaw and green beans were placed, on top of each they placed tarter sauce & spicy sauce, the later which was not sealed properly, and turned upside down creating a big mess all over napkins and eating utensils. Had drove all the way home before checking food 50 miles, round trip. Next time I won't move from register, or drive thru window until I check order I paid for. It's not just Captain D, but all fast food. Captain D is by far the best.. .. I'd of given you 5 stars but for the 2 slight imperfections.. .. The other fast foods, You're being put on notice. Especially Taco Bell in Oxford Alabama by exchange. They're notorious for shorting your order, then when you bring it to their managers attention, she wants to give you an attitude, but my wife took those same business courses and customer service 101 too, and she shared, very politely with you, in a language you understood, the consequences of your actions and attitude. Corporate was very interested and grateful for her time and evidence provided.
Food: 5
Service: 4
Devon Gray
I would like to say the area manager Mrs. Sandra Hayes and her staff were outstanding very friendly and helpful, the system was down to where it wouldn't let me pay for my food but she told me to hang on and she came back with my order with biggest smile on her face thank you for your kindness and professionalism
Shelli Humphries
Great service in Oxford and food is always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Ciara Noakes
Food was hot and fresh! Alot of food for 10. Love captisn Ds
had lunch here on our way back to TX. Quick service!
Atmosphere: 5
Food: 5
Service: 5
Michael Awbrey
Great staff on my visit. There was an older lady in front of me ordering. She was really struggling to understand what to order. The cashier was very patient with her. Great job!
Atmosphere: 5
Food: 5
Service: 5
Andrew Gamblin
Horrible service. Has yet to get our order correct. They do not answer the phones so if you have an issue, you have to email corporate and someone, not from the store, calls you back.
Atmosphere: 3
Food: 4
Service: 1
Htiek Mahned
Poor customer service. Slow and the food quality is not what it used to be. Everything is tiny. The chicken tenders are ridiculously small.
Atmosphere: 1
Food: 1
Service: 1
Jamey Pruitt
The food is great and always cooked fresh to order. Only downfall I always seem to go when their busy and u wait forever. Like 40 minutes long for food. We always get the seafood feast
Good place,good food,the employees not so great,slow and rather be chillin like if they don't Wana be there,or just came to have fun.
Atmosphere: 2
Food: 5
Service: 1
I just purchased a 3 piece fish dinner and it was good the texture was off and it didn’t taste like fish and it had a pinkish color inside. I’m not sure what’s going on with the fish .
I haven't had captain D's since Moses split da red sea.. ( that long) I'm gonna tell food was good huss puppies still on point like I remember, but da butterfly shrimp 🍤 😋 got me back... I'll be back! Service was good Atmosphere was great 👍
Atmosphere: 5
Food: 4
Service: 5
Family pack two taters twovinagers ask several times for more not given. No cole slaw employees having good time up front took forever to give order and get. Will not be going back.fish not good.
Atmosphere: 1
Food: 1
Service: 1
Best food, service, & most polite I have seen in any Capn Ds in a while! Great Job Y'all!
Atmosphere: 5
Food: 5
Service: 5
As of 9-25-25 their grill is down, so don't come here for anything grilled.
Atmosphere: 5
Food: 3
Service: 4
We chose the seafood big deal fillets shrimp 3 crabs hush puppies and your choice 2 sides. $40.99. Food was great, the ladies were wonderful, wait time was good BUT didn't get our fries we specifically stated as first choice, then green beans as second side choice. It clearly states it on the receipt too. instead was given coleslaw !! The bag in which the coleslaw and green beans were placed, on top of each they placed tarter sauce & spicy sauce, the later which was not sealed properly, and turned upside down creating a big mess all over napkins and eating utensils. Had drove all the way home before checking food 50 miles, round trip. Next time I won't move from register, or drive thru window until I check order I paid for. It's not just Captain D, but all fast food. Captain D is by far the best.. .. I'd of given you 5 stars but for the 2 slight imperfections.. ..
The other fast foods, You're being put on notice. Especially Taco Bell in Oxford Alabama by exchange. They're notorious for shorting your order, then when you bring it to their managers attention, she wants to give you an attitude, but my wife took those same business courses and customer service 101 too, and she shared, very politely with you, in a language you understood, the consequences of your actions and attitude. Corporate was very interested and grateful for her time and evidence provided.
Food: 5
Service: 4
I would like to say the area manager Mrs. Sandra Hayes and her staff were outstanding very friendly and helpful, the system was down to where it wouldn't let me pay for my food but she told me to hang on and she came back with my order with biggest smile on her face thank you for your kindness and professionalism
Great service in Oxford and food is always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh! Alot of food for 10. Love captisn Ds
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
had lunch here on our way back to TX. Quick service!
Atmosphere: 5
Food: 5
Service: 5
Great staff on my visit. There was an older lady in front of me ordering. She was really struggling to understand what to order. The cashier was very patient with her. Great job!
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Has yet to get our order correct. They do not answer the phones so if you have an issue, you have to email corporate and someone, not from the store, calls you back.
Atmosphere: 3
Food: 4
Service: 1
Poor customer service. Slow and the food quality is not what it used to be. Everything is tiny. The chicken tenders are ridiculously small.
Atmosphere: 1
Food: 1
Service: 1
The food is great and always cooked fresh to order. Only downfall I always seem to go when their busy and u wait forever. Like 40 minutes long for food. We always get the seafood feast
Atmosphere: 5
Food: 5
Service: 5
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