1 star is just because we got our food! Shame on me because the last 3 times we've ordered from Oxford it's been a bad experience. Order was wrong on 2 of them and this last time our order was delivered 45 minutes late and barely warm. I called the store after 30 minutes late and asked for a refund and the manager said they couldn't give a refund for a estimated delivery time. Lmao off I guess 45 minutes late is acceptable. The Oxford location sucks and I do not recommend it.
Gary Kellum
Ordered a Shaq-a-roni for carry out. Got home and it was a cheese pizza with no pepperoni. Called the store and they said they had to see the pizza and wanted me to drive 20 minutes to the store so they could see it. I offered to send a picture but that wasn’t good enough. Poor customer service. I told him I would post it on a review so he could see it and he ask if I was threatening him. Go to Dominos and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Sam Baker
I love Papa John’s I just hate the price and that there isn’t one where I live. The service was decent and fast here.
Atmosphere: 4
Food: 5
Service: 4
Vicki Kirby
The workers who are putting the items on pizza do not put on protective gloves. This is a health issue.
Atmosphere: 1
Food: 4
Service: 1
Enes
It was great and the cashier was helpful to us.
Atmosphere: 4
Food: 4
Service: 4
raymond garmany
They not wear plastic gloves for cook room shame!
Atmosphere: 1
Food: 1
Service: 1
k Kelley
Papa John's call center is garbage and never relay the order correct. The pizza has toppings in the very center of the bread almost as if it's not being watched while cooking. The prices are too high for the quality of junk you get. I won't waste money order again from this chain.
Food: 2
Service: 1
Robin Woods
The new manager Kyle should not be a manager by no means he's very rude! You have a worker Cory Jones he is awesome goes above and beyond for the customers he's always in a great mood with a smile and does his best no matter what! He definitely needs to be praised for being a awesome member for the Papa John's team! For all your delivery needs or inside service he's the one!!
Atmosphere: 5
Food: 5
Service: 2
Marirae Smith
Did not order pizza, was so overwhelmed by people behind the counter. There were only 2 there trying to get orders out. Had to wait a good five minutes before someone came up. I'm sorry, but the way this guy looked was despicable. He didn't look like he should be behind the counter of anything. So I said no thanks and left.
Ryan Epling
5 orders in a row this store has ruined my food. They use overproofed, likely expired dough, judging by the dozens of bubbles which push the cheese and toppings off the pizza. They can't even be bothered to make it round. My last order was delivered cold by door dash and missing the garlic sauce. When I called and complained, they couldn't find my order to issue a refund. So done. Do not waste your money on this overpriced garbage
The two stars are only for the nice clerks at the register. The pizza sucked! We ordered two and they were both cold. One was supposed to be regular crust and it was so thin but it wasn’t thin crust. It was over baked and neither were cut through completely. Disappointing. I wasn’t offered any type of solution for the problem. Again, the service was great but rid of the lady in the back with no gloves handling food right after texting from her phone. Do better Papa John’s Snow street.
Atmosphere: 1
Food: 1
Service: 2
Jackson
Should the cashier go from the register to get my extra peppers with his bare hands then back to the register? I don’t know but it seemed unsanitary. I threw them away.
Atmosphere: 1
Food: 4
Service: 1
Cristy Goode
The crust is too thin even when I order original crush they make thin crust and it’s just nasty. It taste like cardboard.
Food: 1
Nigeria Parker
It's no way this is what they delivered to my son?? this is my fault. I suggested Papa Johns for him since Dominos wasn't delivering
Food: 1
Service: 3
Recommended dishes: Cheese Pizza, Pepperoni Pizza
Ms. Nigeria “Niy” Parker
It's no way this is what they delivered to my son🤦🏾 this is my fault. I suggested Papa Johns for him since Dominos wasn't delivering
1 star is just because we got our food! Shame on me because the last 3 times we've ordered from Oxford it's been a bad experience. Order was wrong on 2 of them and this last time our order was delivered 45 minutes late and barely warm. I called the store after 30 minutes late and asked for a refund and the manager said they couldn't give a refund for a estimated delivery time. Lmao off I guess 45 minutes late is acceptable. The Oxford location sucks and I do not recommend it.
Ordered a Shaq-a-roni for carry out. Got home and it was a cheese pizza with no pepperoni. Called the store and they said they had to see the pizza and wanted me to drive 20 minutes to the store so they could see it. I offered to send a picture but that wasn’t good enough. Poor customer service. I told him I would post it on a review so he could see it and he ask if I was threatening him. Go to Dominos and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
I love Papa John’s I just hate the price and that there isn’t one where I live. The service was decent and fast here.
Atmosphere: 4
Food: 5
Service: 4
The workers who are putting the items on pizza do not put on protective gloves. This is a health issue.
Atmosphere: 1
Food: 4
Service: 1
It was great and the cashier was helpful to us.
Atmosphere: 4
Food: 4
Service: 4
They not wear plastic gloves for cook room shame!
Atmosphere: 1
Food: 1
Service: 1
Papa John's call center is garbage and never relay the order correct. The pizza has toppings in the very center of the bread almost as if it's not being watched while cooking. The prices are too high for the quality of junk you get. I won't waste money order again from this chain.
Food: 2
Service: 1
The new manager Kyle should not be a manager by no means he's very rude! You have a worker Cory Jones he is awesome goes above and beyond for the customers he's always in a great mood with a smile and does his best no matter what! He definitely needs to be praised for being a awesome member for the Papa John's team! For all your delivery needs or inside service he's the one!!
Atmosphere: 5
Food: 5
Service: 2
Did not order pizza, was so overwhelmed by people behind the counter. There were only 2 there trying to get orders out. Had to wait a good five minutes before someone came up. I'm sorry, but the way this guy looked was despicable. He didn't look like he should be behind the counter of anything. So I said no thanks and left.
5 orders in a row this store has ruined my food. They use overproofed, likely expired dough, judging by the dozens of bubbles which push the cheese and toppings off the pizza. They can't even be bothered to make it round. My last order was delivered cold by door dash and missing the garlic sauce. When I called and complained, they couldn't find my order to issue a refund. So done. Do not waste your money on this overpriced garbage
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The two stars are only for the nice clerks at the register. The pizza sucked! We ordered two and they were both cold. One was supposed to be regular crust and it was so thin but it wasn’t thin crust. It was over baked and neither were cut through completely. Disappointing. I wasn’t offered any type of solution for the problem. Again, the service was great but rid of the lady in the back with no gloves handling food right after texting from her phone. Do better Papa John’s Snow street.
Atmosphere: 1
Food: 1
Service: 2
Should the cashier go from the register to get my extra peppers with his bare hands then back to the register? I don’t know but it seemed unsanitary. I threw them away.
Atmosphere: 1
Food: 4
Service: 1
The crust is too thin even when I order original crush they make thin crust and it’s just nasty. It taste like cardboard.
Food: 1
It's no way this is what they delivered to my son?? this is my fault. I suggested Papa Johns for him since Dominos wasn't delivering
Food: 1
Service: 3
Recommended dishes: Cheese Pizza, Pepperoni Pizza
It's no way this is what they delivered to my son🤦🏾 this is my fault. I suggested Papa Johns for him since Dominos wasn't delivering
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza
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