Chicken was a little undercooked and not enough food ready to serve.
Htiek Mahned
The staff is super slow. While preparing my order the team member had to walk as slowly as possible and stop to chitchat with every other worker whilst boxing up my foods. The whole point of ordering online is to beat the line. It is an absolute circus of low performers who feel entitled to be truculent and obstinate. The value is ridiculous. $12 for three of the smallest chicken tenders to ever be called a combo when a Big Box three piece deal is just $6 and is the same as the $12 combo minus a drink… The math ain’t mathing.
V Henderson
Nice people working drive thru
Elawrence Langston
I just sat in the drive through for 10 minutes with a line of cars behind me. No one spoke on the intercom. I finally pulled up to the window and was told they are not taking drive thru orders. There is no sign posted and they do not tell you over the intercom. I than asked can they put up a sign and they said they will not do that. I said can you tell people that pull up there are cars behind me waiting. And she said the headmic is turned off and they will not be letting people know. I drove back around to let the cars waiting know. This is honestly the worst experience ever. To just let customers sit there for no reason. There is no excuse to not atleast put out a sign
Jeanna Romans
Black Friday is when we went. We ordered a family meal deal. The ladies were full of smiles and energy. The chicken was quite tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Signature Chicken Family Meal
Elaine Jackson
Drive thru was outstanding. Food hot and fresh as always.
Atmosphere: 5
Food: 5
Service: 5
Donna Carstarphen
I order the 6.00 dollars boxs 2peice chicken I get home and my biscuit was not in the boxs . I called down there team associate answer the phone I explained to him my biscuit wasn't in the boxs and he go on telling me everyone knows to put a biscuit in the boxs and I told him it wasn't in there .
Atmosphere: 2
Food: 2
Service: 2
Steve Daugherty
Chicken was pretty dry service was ok
darthspader
Lazy mfers at night
Atmosphere: 1
Food: 1
Service: 1
Sean Avery
The last two visits have been ridiculous. Today I pulled up at the drive thru to order and sat for 5 minutes without being acknowledged. When I finally spoke up and asked if there was anyone there , I was told to hold on for a moment. 3 minutes later I still didn’t get to order. Almost ten minutes of just waiting to order with only two cars at the window. No sense of urgency at all. If yall gonna expect folks to pay the prices you are asking then yall need better customer service and serve food that is edible. I’m not gonna keep wasting my time and money on a place that has employees that don’t give a shit 🤷🏻♂️
Just not where it’s at if I’m comparing to others I’ve been to, just disappointing because I love Popeyes😢. Btw all 3 times were this way
Atmosphere: 3
Food: 3
Service: 2
Ronnie B
Your night employees are rude and cold, I ordered a 12 piece family dinner with 3 wings,3 thighs, 3 legs and 3 breasts they gave me what they wanted to. I paid too much money for your employees to put what they wanted too. Old chicken wings and thighs discusting!!!
Atmosphere: 1
Food: 1
Service: 1
Patrick Brown
I'm a local delivery person. the main takeaway I get from this store is their in it for themselves. not too concerned with customer service.
Atmosphere: 3
Food: 4
Service: 1
Paul Davies
Ordered at the drive thru...waited about ten minutes to get to the window...only to be told they didn't have any chicken tenders because they forgot to thaw some out last night.
Atmosphere: 1
Food: 1
Service: 1
James T
Great place for the nights you don't want to cool
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders Basket, Red Beans Rice and Cole Slaw
Chicken was a little undercooked and not enough food ready to serve.
The staff is super slow. While preparing my order the team member had to walk as slowly as possible and stop to chitchat with every other worker whilst boxing up my foods. The whole point of ordering online is to beat the line. It is an absolute circus of low performers who feel entitled to be truculent and obstinate. The value is ridiculous. $12 for three of the smallest chicken tenders to ever be called a combo when a Big Box three piece deal is just $6 and is the same as the $12 combo minus a drink… The math ain’t mathing.
Nice people working drive thru
I just sat in the drive through for 10 minutes with a line of cars behind me. No one spoke on the intercom. I finally pulled up to the window and was told they are not taking drive thru orders. There is no sign posted and they do not tell you over the intercom. I than asked can they put up a sign and they said they will not do that. I said can you tell people that pull up there are cars behind me waiting. And she said the headmic is turned off and they will not be letting people know. I drove back around to let the cars waiting know. This is honestly the worst experience ever. To just let customers sit there for no reason. There is no excuse to not atleast put out a sign
Black Friday is when we went. We ordered a family meal deal. The ladies were full of smiles and energy. The chicken was quite tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Signature Chicken Family Meal
Drive thru was outstanding. Food hot and fresh as always.
Atmosphere: 5
Food: 5
Service: 5
I order the 6.00 dollars boxs 2peice chicken I get home and my biscuit was not in the boxs . I called down there team associate answer the phone I explained to him my biscuit wasn't in the boxs and he go on telling me everyone knows to put a biscuit in the boxs and I told him it wasn't in there .
Atmosphere: 2
Food: 2
Service: 2
Chicken was pretty dry service was ok
Lazy mfers at night
Atmosphere: 1
Food: 1
Service: 1
The last two visits have been ridiculous. Today I pulled up at the drive thru to order and sat for 5 minutes without being acknowledged. When I finally spoke up and asked if there was anyone there , I was told to hold on for a moment. 3 minutes later I still didn’t get to order. Almost ten minutes of just waiting to order with only two cars at the window. No sense of urgency at all. If yall gonna expect folks to pay the prices you are asking then yall need better customer service and serve food that is edible. I’m not gonna keep wasting my time and money on a place that has employees that don’t give a shit 🤷🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just not where it’s at if I’m comparing to others I’ve been to, just disappointing because I love Popeyes😢. Btw all 3 times were this way
Atmosphere: 3
Food: 3
Service: 2
Your night employees are rude and cold, I ordered a 12 piece family dinner with 3 wings,3 thighs, 3 legs and 3 breasts they gave me what they wanted to. I paid too much money for your employees to put what they wanted too.
Old chicken wings and thighs discusting!!!
Atmosphere: 1
Food: 1
Service: 1
I'm a local delivery person. the main takeaway I get from this store is their in it for themselves. not too concerned with customer service.
Atmosphere: 3
Food: 4
Service: 1
Ordered at the drive thru...waited about ten minutes to get to the window...only to be told they didn't have any chicken tenders because they forgot to thaw some out last night.
Atmosphere: 1
Food: 1
Service: 1
Great place for the nights you don't want to cool
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders Basket, Red Beans Rice and Cole Slaw
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