I normally try not to write bad reviews but this Sonic is terrible I'll just drive the extra time and go to the one on Greenbrier from now on. Half the time there not even open at 7 when they suppose to open at 6. Then the other times they're taking extra long or burning the food. I stop there because my toddler loves sonic but today Tracy was so rude..because today, just like Tuesday we got burnt french toast and bacon. Then it was a pieces of broken burnt bacon not edible at all, not a full order, and I'm for sure they saw and knew it by looking at it putting it in the bag. The French toast burnt too where you can barely even bite it.. I let it ride Tuesday and the other many times it happen but not today I called. And Tracy needs to be retrained on customer service and proper phone etiquette and the manager on duty this morning who was having her rely some odd the messages before I was rudely hung up on. The tots were the only edible thing in the order of two french toast with side of bacon and tots
Atmosphere: 3
Food: 1
Service: 1
Lala Nowland
If I could leave a review without any star I would. Not one thing was right with my order it was disgusting and when I called the manager who said her name was Star hung up on me and yelled at me saying she was busy. I'd rather put a campfire out with my fave then eat their food
Atmosphere: 1
Food: 1
Service: 1
Stacy Adams
Love Sonic, especially Mozzerella Monday.
Atmosphere: 4
Food: 5
Service: 4
Shamiya (Miya)
food is usually great, but service is poor. carhop Victoria was really rude.
Atmosphere: 2
Food: 4
Service: 1
Eunice Bluster
Parking: Plenty of spaces, a few of the card readers don't work and have black tape across the slot. Would be more sufficient if they just placed a parking cone in the spots that are broken.
Recommended dishes: Hand Made Onion Rings, Fries, Burger, Chili, Chili Cheese, Tater Tots, Corn Dog
Paula Cooper -Smith
Love the cheesecake shake
Atmosphere: 4
Food: 4
Service: 4
Charles Jobson
Pulled up and ordered, ate, and left. I got my granddaughter some cheese sticks and she loved them.
Atmosphere: 5
Food: 5
Service: 5
Hythen Mahaffey
Placed an order online, and when I went to pick up my food, the car hope brought out the correct drinks but not the right food. She goes back in to see what happened and tells me my food will have to be remade because they don't know what happened to it. When she does finally bring my food she is swearing like a sailor, I found it very off putting and embarrassing considering my daughter was in the car with me. I understand we have hard days but I don't think that is acceptable in front of customers. Also, aren't the carhops supposed to check the receipt and confirm that the order is all there before they bring it out? I've had so many issues with this location, perhaps I should try another.
Ordered banana split in a cup, no bananas or fruits were in the cup, just chocolate ice cream, cool whip, cherry
Atmosphere: 5
Food: 4
Service: 5
Shelley OKelly
Next time you go to Sonic, try their extreme tots! You'll thank me later ?
Atmosphere: 5
Food: 5
Service: 5
Jennifer Huskey
Waited 5 min for staff to answer red button.. Had to walk into their store to get help. 10 min later they advise they did not have bananas!... terrible customer service!
Service: 1
Alan Cordoba
Fresh food, fast and friendly service
Kevin Greene
The chicken tenders and fries had been sitting and appeared to be refried. Food was actually eaten at home; however, it should have been thrown away. Became nauseated and sick about and hour after eating. The food was terrible.
The worst sonic in America? Seems probable.
Atmosphere: 2
Food: 2
Service: 1
I normally try not to write bad reviews but this Sonic is terrible I'll just drive the extra time and go to the one on Greenbrier from now on. Half the time there not even open at 7 when they suppose to open at 6. Then the other times they're taking extra long or burning the food. I stop there because my toddler loves sonic but today Tracy was so rude..because today, just like Tuesday we got burnt french toast and bacon. Then it was a pieces of broken burnt bacon not edible at all, not a full order, and I'm for sure they saw and knew it by looking at it putting it in the bag. The French toast burnt too where you can barely even bite it.. I let it ride Tuesday and the other many times it happen but not today I called. And Tracy needs to be retrained on customer service and proper phone etiquette and the manager on duty this morning who was having her rely some odd the messages before I was rudely hung up on. The tots were the only edible thing in the order of two french toast with side of bacon and tots
Atmosphere: 3
Food: 1
Service: 1
If I could leave a review without any star I would. Not one thing was right with my order it was disgusting and when I called the manager who said her name was Star hung up on me and yelled at me saying she was busy. I'd rather put a campfire out with my fave then eat their food
Atmosphere: 1
Food: 1
Service: 1
Love Sonic, especially Mozzerella Monday.
Atmosphere: 4
Food: 5
Service: 4
food is usually great, but service is poor. carhop Victoria was really rude.
Atmosphere: 2
Food: 4
Service: 1
Parking: Plenty of spaces, a few of the card readers don't work and have black tape across the slot. Would be more sufficient if they just placed a parking cone in the spots that are broken.
Recommended dishes: Hand Made Onion Rings, Fries, Burger, Chili, Chili Cheese, Tater Tots, Corn Dog
Love the cheesecake shake
Atmosphere: 4
Food: 4
Service: 4
Pulled up and ordered, ate, and left. I got my granddaughter some cheese sticks and she loved them.
Atmosphere: 5
Food: 5
Service: 5
Placed an order online, and when I went to pick up my food, the car hope brought out the correct drinks but not the right food. She goes back in to see what happened and tells me my food will have to be remade because they don't know what happened to it. When she does finally bring my food she is swearing like a sailor, I found it very off putting and embarrassing considering my daughter was in the car with me. I understand we have hard days but I don't think that is acceptable in front of customers. Also, aren't the carhops supposed to check the receipt and confirm that the order is all there before they bring it out? I've had so many issues with this location, perhaps I should try another.
Atmosphere: 2
Food: 4
Service: 2
Food was great, service was extremely awful.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Ordered banana split in a cup, no bananas or fruits were in the cup, just chocolate ice cream, cool whip, cherry
Atmosphere: 5
Food: 4
Service: 5
Next time you go to Sonic, try their extreme tots! You'll thank me later ?
Atmosphere: 5
Food: 5
Service: 5
Waited 5 min for staff to answer red button..
Had to walk into their store to get help. 10 min later they advise they did not have bananas!... terrible customer service!
Service: 1
Fresh food, fast and friendly service
The chicken tenders and fries had been sitting and appeared to be refried. Food was actually eaten at home; however, it should have been thrown away. Became nauseated and sick about and hour after eating. The food was terrible.
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