Dairy Queen Grill & Chill
2258 Pelham Pkwy, Pelham
(205) 733-8075
Recent Reviews
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Your food tastes as trashy as yalls attitude and service! Officially the worst DQ I've ever had the misfortune of visiting. Glen was so high at 8 pm this Sunday August 10th he couldn't tell the difference between coke and sprite and his expediter has zero professional skills and should be kept WAY in the back of the store to better ensure she doesn't run off at the mouth at customers.
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Atmosphere: 1
Food: 1
Service: 1
Slowwwwwwwwww
I always get a sundae to go and park in the lot to eat it
Atmosphere: 3
Food: 5
Service: 5
One person only working. My ice cream took to make it 30 minutes. They charge for ranch and cup of water.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Dairy Queen there is. They take forever to get your food ready. I waiting over 30 minutes for my food and they handed me my ice cream first in a bad and told me it was my full order which it wasn't. which started melting before I even got my burgers. If i could give them no stars I would. The employees are nasty and rude and I will never step foot in this dairy queen again.
Atmosphere: 1
Food: 1
Service: 1
If you want to wait a very long time for a 3 oz cup of ice cream and then not get what you ordered… go here. Zero stars
Atmosphere: 1
Food: 1
Service: 1
You can stand here for hours and not one person will look at you. We keep trying to come here to eat lunch and half the times we walk back out after waiting for 20 mins.
Atmosphere: 1
Food: 2
Service: 1
Great Banana Split
Atmosphere: 5
Food: 5
Service: 5
Good food!
Atmosphere: 4
Food: 5
Service: 5
Jackson is one person, working cashier, expo and all of the blizzards/ice cream on a Friday rush by himself. Fill out your staff more the guy needs help
Restaurantji Recommends
Food was hot, service was great and quick, restaurant was clean, and staff handled a busy Saturday lunch hour with ease. This is the location I usually prefer.
Atmosphere: 5
Food: 5
Service: 5
Great service from the staff
Atmosphere: 5
Food: 4
Service: 5
Randomly closes. You will pull up to drive through and en employee says we’re closed…
Atmosphere: 1
Food: 5
Service: 1
Glenn was great. Very friendly and moved with a purpose. The rest of his crew was in the parking lot hanging out around cars. Took a minute to get my food but Glenn was pleasant and worked effeciently running the front counter and drive thru.
Atmosphere: 4
Food: 4
Service: 5
My Mother took her three grand daughters here in Pelham today. She’s alittle hard of hearing and in her 70s. She asked for four dipped cones and when the cashier looked like she didn’t hear her my mother told the other cashier, “I don’t think we will get the cones.” Upon hearing this the other cashier said, “you don’t like the color of my skin?!?!?” And then started cussing and berating my Mom. The insane cashier then called the police. My Mom not knowing what else to do waited for the police to arrive. The police officer asked my Mother if she wanted to file a complaint. She declined. What a crazy experience for an old women to deal with and on Mother’s Day. We live in Helena. We will never come back to Pelham location. Alabaster is much more friendly.
Atmosphere: 1
Food: 1
Service: 1
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