We typically like going to IHOP with the last several times we’ve been and it’s not being just one IHOP it’s been the 3 that’s in our area have gotten worse each time we go! It’s to the point why waste our money on stuff that can’t be ate!! The last 3 or so times we’ve been our orders have not been right plus they are cold. The waitress don’t come back to refill drinks or check if anything else was needed unless we have to hunt them down. So iHop owners yall need to step up your game or your going to loose a lot of business
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Our Original French Toast, Breakfast Sampler
Katrina Drake
"Corrected"
Our visits and terrible experience on 3/14/2025, from both the staff at Waffle House on Pelham Parkway next to Old Time Pottery and IHOP at 2000 Pelham Parkway. 0 out of 5 (No Stars) would be my rating for both... Oddly enough, we only went to IHOP after the poor to no customer service we received from the staff at the Waffle House. There was no greeting when we entered, and there was no indication of service. So, we departed after a few minutes of waiting to be acknowledged. Upon leaving, we decided to visit IHOP. The sign posted on the door of IHOP indicated that the restaurant closed at 10 p.m., and we arrived at around 9:45 p.m. Due to our late arrival, we decided to place a to go order. Upon entering, there was no one standing at the front counter/host stand, but there were about 4-5 gentlemen standing and talking in the opening to the kitchen with their backs turned towards us. Once they turned around and saw us, no acknowledgment of our presence was provided. Collectively, we decided to leave this one because of the poor to no customer service received. As we exited the building, a woman immediately closed and locked the door. So we won't be going back to either of these locations anytime soon. It just wasn't our night to have breakfast for dinner.
Javier Bautista
You need more personal .
Atmosphere: 3
Food: 3
Service: 1
GERSON, TZÜLĻ
The waitress actually only once came forward to ask if I'm okay, I had planned to tip her well, I was a waiter but in reality I didn't even lift the dirty dishes from my table and I only took the tickets and the whole meal was very good, the service was terrible.
Atmosphere: 3
Food: 4
Service: 2
Dawn Lawson
Great waitress. Good food for the price
Atmosphere: 4
Food: 4
Service: 5
Craig Majeski
Didn't receive the quality of food that I ordered. Very disappointed.
Atmosphere: 3
Food: 2
Service: 4
Dedra Cagle
Me and my friend had a pleasant dining experience. The food was excellent and the server was too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Our Original French Toast, Pancake Breakfast, Colorado Omelette, Cinnamon Bun Crepes & Lemon Blueberry Crepes, Country Fried Steak & Eggs
Sierra S.
Went here for breakfast..got blueberry pancakes and coffee. The service was exceptional...Daniella was our server and she was amazing., she made sure we had everything we needed and was so sweet and kind. The pancakes were light and fluffy and the blueberries were fresh and juicy.
Atmosphere: 4
Food: 4
Service: 5
Ian Barbour
Terrible service. Should not have to wait 15?to 20 minutes after being seated before being waited on. Not busy. Yet the table across from us got refill and a 100 minute conversation. Waitress noticed. Got our drinks and continued about her conversation. No Order taken. Bye
Service: 1
Hollie Gray
My husband and our two children visited this IHOP location on Sunday, November 3rd at about 10:15 AM. Kitchen lost the ticket or our order, and I reported it to the manager who did nothing about it except offer for us to wait on a new order. I would never visit this place again. Mistakes happen but one can remedy those in a better way. A rain check would’ve been nice. But we didn’t have time to wait on a new order after wasting an hour here.
We typically like going to IHOP with the last several times we’ve been and it’s not being just one IHOP it’s been the 3 that’s in our area have gotten worse each time we go! It’s to the point why waste our money on stuff that can’t be ate!! The last 3 or so times we’ve been our orders have not been right plus they are cold. The waitress don’t come back to refill drinks or check if anything else was needed unless we have to hunt them down. So iHop owners yall need to step up your game or your going to loose a lot of business
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Our Original French Toast, Breakfast Sampler
"Corrected"
Our visits and terrible experience on 3/14/2025, from both the staff at Waffle House on Pelham Parkway next to Old Time Pottery and IHOP at 2000 Pelham Parkway. 0 out of 5 (No Stars) would be my rating for both...
Oddly enough, we only went to IHOP after the poor to no customer service we received from the staff at the Waffle House. There was no greeting when we entered, and there was no indication of service. So, we departed after a few minutes of waiting to be acknowledged. Upon leaving, we decided to visit IHOP. The sign posted on the door of IHOP indicated that the restaurant closed at 10 p.m., and we arrived at around 9:45 p.m. Due to our late arrival, we decided to place a to go order. Upon entering, there was no one standing at the front counter/host stand, but there were about 4-5 gentlemen standing and talking in the opening to the kitchen with their backs turned towards us. Once they turned around and saw us, no acknowledgment of our presence was provided. Collectively, we decided to leave this one because of the poor to no customer service received. As we exited the building, a woman immediately closed and locked the door. So we won't be going back to either of these locations anytime soon. It just wasn't our night to have breakfast for dinner.
You need more personal .
Atmosphere: 3
Food: 3
Service: 1
The waitress actually only once came forward to ask if I'm okay, I had planned to tip her well, I was a waiter but in reality I didn't even lift the dirty dishes from my table and I only took the tickets and the whole meal was very good, the service was terrible.
Atmosphere: 3
Food: 4
Service: 2
Great waitress.
Good food for the price
Atmosphere: 4
Food: 4
Service: 5
Didn't receive the quality of food that I ordered. Very disappointed.
Atmosphere: 3
Food: 2
Service: 4
Me and my friend had a pleasant dining experience. The food was excellent and the server was too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Our Original French Toast, Pancake Breakfast, Colorado Omelette, Cinnamon Bun Crepes & Lemon Blueberry Crepes, Country Fried Steak & Eggs
Went here for breakfast..got blueberry pancakes and coffee. The service was exceptional...Daniella was our server and she was amazing., she made sure we had everything we needed and was so sweet and kind. The pancakes were light and fluffy and the blueberries were fresh and juicy.
Atmosphere: 4
Food: 4
Service: 5
Terrible service. Should not have to wait 15?to 20 minutes after being seated before being waited on. Not busy. Yet the table across from us got refill and a 100 minute conversation. Waitress noticed. Got our drinks and continued about her conversation. No Order taken. Bye
Service: 1
My husband and our two children visited this IHOP location on Sunday, November 3rd at about 10:15 AM. Kitchen lost the ticket or our order, and I reported it to the manager who did nothing about it except offer for us to wait on a new order. I would never visit this place again. Mistakes happen but one can remedy those in a better way. A rain check would’ve been nice. But we didn’t have time to wait on a new order after wasting an hour here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wouldn't let me get what I wanted forced me to get what I didn't want
Atmosphere: 5
Food: 5
Service: 3
Had a great meal and service.Food was more than I thought ended up a amazing meal.
Kid-friendliness: The waitresses was very sweet and on top of her job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Breakfast Sampler
Very clean and very professional.
Food: 5
Service: 5
The spinach omelet with mushrooms is delicious, the attention is the best
Atmosphere: 4
Food: 4
Service: 5
Food was hot, service a little slow and the waitresses gave you the feeling that they wanted to be anywhere than there
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Colorado Omelette
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